Sam's Club Reviews | Glassdoor

Sam's Club Reviews

Updated September 21, 2017
3,559 reviews

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3,559 Employee Reviews

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Pros
  • Good pay compared to other jobs around (in 171 reviews)

  • Decent pay for an entry level job (in 107 reviews)

Cons
  • Work/Life balance is not great if you are family oriented (in 78 reviews)

  • Not many full time positions available (in 174 reviews)

More Pros and Cons

  1. "decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Packager in Tulsa, OK
    Current Employee - Packager in Tulsa, OK
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Sam's Club full-time (Less than a year)

    Pros

    they have a great staff well some staff at least. i compliment the higher ups becuase they actually know what they are doing unlike some of the supervisors.

    Cons

    they are to strict for emergencys. dont like to schedule healthly. have some supervisors who dont even care about the job.

    Advice to Management

    i believe you should hire supervisors who actually care and want things to actually work in the store. not ones who are rude and dont care at all.


  2. "Cadhier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Sam's Club part-time

    Pros

    My coworkers were the best!

    Cons

    Management was terrible. Always passing the buck.

  3. "Tire Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tire Technician
    Former Employee - Tire Technician
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sam's Club full-time (More than a year)

    Pros

    Flexible work weeks for college kids.

    Cons

    Low pay for high expectations


  4. "A job to pay the bills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Sam's Club full-time (More than 5 years)

    Pros

    Competitive wages for employees that do not have any school or training.
    Managers were friendly and easy to talk to.
    Free Sams Club membership.

    Cons

    No overtime.
    No job security unless you work nights or are a manager.
    Hard to get promoted because all the Team Leaders and Coaches stay in positions and just switch each others jobs when they need change.
    Day shift leaves receiving a big mess and is not accountable for leaving a clean workstation for the next shift.

    Advice to Management

    Have better freight management. Way too much freight coming to the store which made difficult and dangerous decision making for forklift operators to store freight.


  5. "Meat Cutter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Meat Cutter in Olmsted Falls, OH
    Current Employee - Meat Cutter in Olmsted Falls, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sam's Club full-time (Less than a year)

    Pros

    Friendly co-workers, great atmosphere, co-workers really makes it work

    Cons

    Management is horrible. Ex: cutting hours in the beginning of the month.

    Advice to Management

    Get on the same page, and don't take so many vacations because an employee mat need you


  6. "Working as a Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Sam's Club part-time

    Pros

    Decent pay (11.50 p/ hour) and they won't cheat you on hours

    Cons

    Some of the supervisors are unprofessional and they do not train well at this location. They wait for you to make a mistake and then tell you how it should be done, or tell you their policy on things when it is too late.

    Advice to Management

    Give better training BEFORE cashiers begin to ring up members on their own.


  7. Helpful (2)

    "6 years later"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sam's Club full-time (More than 5 years)

    Pros

    Co-Workers are nice, friendly members (for the most part) because you don't have just anyone coming into the store like you do with Walmart (where I've also worked), hours are ok if you are going to school part-time hours are from 16-28 hours per week, full-time hours (if you are lucky enough to get it, Sam's usually hires from inside unless the manager's are tired of the people currently working there or know someone that needs a job) are from 36-40 hours per week, always something to do, they reward employees for going so many days without incident (without member's falling due to messy aisles or floors) if you make it 180 days without incident you get a steak dinner party (my favorite) for lunch, they feed associates for holidays and sometimes if food is about to expire they will put it on the break room tables for associates to enjoy. Want job security? never stop learning different departments, i knew cell phone department, optical, photo, electronics, and hardlines (office supplies, furniture, soap, and dog food area) so not many managers wanted to see me leave also i was an expert and advocate of deescalation tactics, which managers loved because they wouldn't have to deal with member complaints. health benefits are good if you are full-time, as far as i know part-time associates do not get anything (evil laugh),

    Cons

    Management does have its favorites, promotion will be tough if you don't kiss some keester, member complaints are dealt with slowly, managers won't respond to the call "for member assistance", you have to hunt down manager's who are sitting in the office chit chatting, manager's aren't familiar with the departments they are in charge of so you will most likely have to deal with "make the member happy" although what they are approving is against policy and will only encourage member's to complain about the smallest things and managers make you look like a liar in the member's eyes because you told the member it could not be done but now magically it can be done, policy changes faster than i change my boxers, policy is also upheld depending on the manager working, you can be a half-assed associate and fly under the radar and not be given tasks but if you work hard and are dependable you are given far more tasks because managers know it will get done, but no consequences are done to the lazy associates, they are still there walking around with that same bottle of detergent they has 4 hours ago...

    Advice to Management

    show me the money

  8. "Started out good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Hanover, PA
    Former Employee - Cashier in Hanover, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sam's Club part-time (Less than a year)

    Pros

    The pay was decent and it was a nice environment in the beginning. Flexibility in your work times. Good training.

    Cons

    They hire to many people and then make excuses to terminate them. One occasion they terminated someone for eating a lollipop that they have out.

    Advice to Management

    I think you should look into who you have running things. There were suggestions giving to management on how to get more people to sign up for a membership but they didn't want to hear it. Management needs to look to people who can help them reach their goals by giving advice.


  9. "OKAY I GUESS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cafe Associate in Clarksville, TN
    Former Employee - Cafe Associate in Clarksville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sam's Club part-time (More than a year)

    Pros

    10.00 an hr so not that bad

    Cons

    Cafe management is not great, he is pompous and a control freak.

    Advice to Management

    PAY CLOSER ATTENTION TO MANAGERS OTHER THAN THAT ITS FINE


  10. "Cafe Assoiciate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cafe Associate in Mentor, OH
    Former Employee - Cafe Associate in Mentor, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sam's Club full-time (More than 10 years)

    Pros

    Working with great people, being able to work in different areas of the club.

    Cons

    Management not treating employees like they would like to be treated, corporate taking away a lot from us, like Sunday's wage incentive, poor benefits.

    Advice to Management

    Treat your employees like how you would like to be treated, little things go along way.


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