Samsung Austin Semiconductor Reviews | Glassdoor

Samsung Austin Semiconductor Reviews

Updated May 29, 2017
113 reviews

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Samsung Austin Semiconductor President Chan Hoon Park
Chan Hoon Park
3 Ratings

113 Employee Reviews

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Pros
  • Pay is good and bonuses are consistent (in 33 reviews)

  • Samsung is a great company with good pay and benefits (in 24 reviews)

Cons
  • work-life balance is not very good (in 64 reviews)

  • night shift causes health issues, long hours, some politics (in 30 reviews)

More Pros and Cons

  1. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Pay and bonus are good for this area

    Cons

    Work life balance and hours worked not enough time to achieve goals. Promotions are based on the points system and hard to advance quickly


  2. Helpful (5)

    "It's a paycheck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Technician in Austin, TX
    Former Employee - Engineering Technician in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Samsung Austin Semiconductor full-time (More than 3 years)

    Pros

    I wanted to wait a few months after I left before writing the review so that I could see which impressions stuck with me and which went away, here is what stuck with me.

    * Pay is good and bonuses are consistent
    * Health care plans are well above average
    * Employment is stable
    * Had a stint of mandatory over-time, but ended it as soon as they could and didn't go back. OT is typically voluntary.
    * There are some managers and supervisors who are trying to improve the environment and do the right thing, unfortunately, they're handicapped by policy and higher level management.

    Cons

    * Rivalries and infighting everywhere. Management actively encourages rivalries between groups (engineers vs. techs, shift vs shift, and employee vs employee). Prepare to spend a lot of time fending off the knives coming at your back.
    * Unsafe, chemical exposures happen here and there. Company will typically blame the effects, such as itching and burning skin due to contact with byproducts on your laundry detergent. In the event of a gas leak, your nose and burning eyes are the only warning your going to get, this has happened a few times
    * Not willing to promote, hires almost exclusively from the outside. Make sure you're going to be happy with your position and pay as there's only enough room for half a dozen promotions in a department with a couple of hundred employees
    * Title and position are everything, it is not uncommon for engineers and managers to attempt to pressure subordinates into doing things against the rules in order to avoid responsibility. A few techs have even been fired for it.
    * If you are a contractor or a lower-level tech, your a disposable commodity, this is worst for the contractors.
    * Will only follow their own policy when convenient and will readily ignore it when it isn't.
    * Organization is exceptionally wasteful and inefficient, systems that don't work and support organizations that require more support that what they provide.

    Advice to Management

    Not going to waste my time, they clearly don't care.

  3. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Samsung Austin Semiconductor full-time

    Pros

    Only positive is the compensation. They pay above market rates to get you in the door, but don't expect much for raises unless you are in the top 10% performance rating.

    Cons

    Management sets unrealistic performance expectations and has ZERO tolerance for failing to achieve business goals regardless of the cost. "everyone must do more with less" is often quoted by management. Be prepared to be "on call" 24/7 to support the wafer fab as excursions are routine.


  4. Helpful (1)

    "Worst software and systems I have ever experienced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Samsung Austin Semiconductor full-time

    Pros

    Good insurance, pay, bonuses, opportunity for career growth.

    Cons

    Terrible, horrible, clunky and inefficient software and systems.
    The company does not trust it's employees and thus makes work harder by having security measures and approvals at every step of the way.
    Very siloed. No encouragement or drive for employees to colaborate with other departments.
    Too fixated on following exact procedures and SOPs instead of finding creative and efficient solutions.

    Advice to Management

    Fix your software and systems. You are creating more work for your employees than you need to by forcing them to use these poorly designed systems.


  5. Helpful (5)

    "Pretty only from the outside"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    Pros

    quarterly bonus if production goal is reached

    Cons

    strict work hours for employees whom managers and leads don't know or don't like but give leeway to those in the good ole boys club; nepotism; lacks interdepartmental cohesion; key Sr. leadership lack respect for one another; low cultural awareness

    Advice to Management

    Seek internal and external training on how to manage people, increase people skills significantly. Support, coach and mentor team members on all levels.


  6. Helpful (5)

    "Use as last option"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer II in Austin, TX
    Former Employee - Systems Engineer II in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Samsung Austin Semiconductor full-time (More than 3 years)

    Pros

    - Lots of problems to solve
    - Decent benefits
    - Great Korean food on site
    - Gerat for building experience

    Cons

    - Most engineers work ridiculous hours
    - Most managers care too much about butts in chairs, but don't focus much on output - great if you're lazy, bad if you are productive and want to have more flexibility with your earned time. In Korea, the engineers literally show up on Saturday and shamelessly sleep at their desk, but they would be punished passively if they did not show up. This culture is shared at the Austin plant. Why not have more merit-based management? Showing up and not working is wasting everyone's time.
    - Important things tend to happen near the end of the work day, and are often intensionally started during holiday times. Once they started a new process flow on Christmas day. I worked every Christmas for 3 years.

    Advice to Management

    The problem is really at the very top. The Korean managers operate in a Mad Men style, and they require everyone to brown nose. This leads to managers playing for short term gains that keep the higher ups happy enough but will never result in real success for the company.


  7. Helpful (7)

    "Not worth it anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Samsung Austin Semiconductor full-time

    Pros

    Competitive wages for salary employees
    Great Benefits
    Subsidized lunch
    Investment in latest technology nodes

    Cons

    Too many unqualified and incapable local managers.
    Too many inexperienced young engineers put into supervisory roles where lack of industry experience and lack of people management skills perpetuates a degrading work environment.
    Promotions are not merit based, but very much who you know, buddy-buddy network.
    Lack of accountability of managers who grossly violate company core values.
    Loss of some of the most experienced and best talent due to unwillingness to work for the above.
    Poor planning and preparation for next generation technology nodes.
    Poor training programs and materials. It is generally geared to just checking off that something was done, but neglects that it is not done well.
    Too much wasted time and efforts on many insignificant items.

    Advice to Management

    Need a serious house cleaning within management of a targeted handful of managers/directors. Serious violations of core values can't go without consequences. It eventually destabilizes the work force leading to degraded operational efficiency and slowed progress in technology rollouts and improvement projects.

    It's not the long hours, demanding challenges or conflicts of interest that drove me away, but rather the actions of a few members of management that made my decision to leave necessary.
    It was disappointing having to leave Samsung after 9 highly recognized years of service in which I was committed to improving not only processes, but the working environment.
    When you have top talent turn in resignations, directors and HR need to be intercepting those individuals immediately to ascertain why and whether anything can be done to remedy. Instead, a blind eye is turned. Not a good way to treat a known significant positive returning investment.

  8. Helpful (6)

    "Management/TR Disconnect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering
    Current Employee - Engineering
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Samsung Austin Semiconductor full-time (More than 8 years)

    Pros

    -Decent Pay if you're hourly and you get a bunch of OT, otherwise the pay for salary employees sucks based on work life balance.
    - Good Benefits
    - two onsite cafes.

    Cons

    Although they strive for great balance, Work life Balance sucks and the company refuses to pay for time worked on OFF days. They don't compensate everyone for personal phone usage either, although you are required to be on call 24/7 if you support in any way. They actually act a bit put off for you even asking the question, and hand you over a pager although there is policy for reimbursement.
    They groom Korean Eng's to be managers or put them in TR roles, not because of knowledge, merit or even people skills, but rather because they assimilate to normal Korean style by working 20 hours a day and communicating with HQ in Korean language about work that needs to be done. They are pretty much glorified project managers with some not even having the skill set or people skills to communicate a understanding of the changes needed to the people doing the work. Many people see this disconnect and so retention is overly high, and good smart people leave after experiencing this for awhile.
    Every year the company assesses the culture and how people feel about their management teams, which in turn get below average grades. After, they have a discussion about how we can improve as a company, and every year they ignore employees major improvement ideas and continue as they are with improvements to things that are far from fixing these issues above.
    The Korean language barrier often comes off as yelling and screaming out direction to do something urgent only to come back a few hours later with a different urgent request for another upper level Korean Manager or Expait. This is so prevalent that after a few years of this happening, you just become numb to it and look forward to your next PTO or holiday off(or working based on 24/7 urgency).
    The work place can be so stressful and overwhelming at times that any energy for you own personal development to enhance your skills for yourself and your job role are almost impossible. At least if you want that life balance the company so believes they have. Several projects are dictated by HQ or auditing of processes, and there is no real training or understanding of the project other than it's needed to align with Korean process. And the Korean TR's who spent 20 hours a day working with HQ on the project usually have the least understanding of it all. This is the revolving cycle of things done at Samsung Austin and within multiple department groups.

    Advice to Management

    - Better life balance
    - compensate or appreciate your employees who have to support 24/7
    - Stop with the Korean TR grooming, give actual people with knowledge and merit these leadership roles/opportunities.
    -open up a Project Manager role for former Korean TR's and let them work from noon -9pm instead to help with any communication barriers.
    - Listen and put in actual action items for the improvements that matter to most people.
    - introduce four 10-11 hour days and allow people to work shorter work weeks since Austin traffic is only going to continue to get worse in the near future.


  9. Helpful (3)

    "Current Conditions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Etch Engineering Technician II in Austin, TX
    Current Employee - Etch Engineering Technician II in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The Benefits are very hard to beat but it comes at a price.

    Cons

    Awful Management: Engineers are forced into management positions when they shouldn't be. Directors then force these new supervisors to work for them and not their employee, they become Assistants to the Directors rather then mentors to their employees.

    Etch Management Requires that you be out of the Fab no more then 90 minutes during a 12 hour shift, this includes going to the restroom, lunch, and breaks.

    Management implements more restrictions upon nonexempt employees to fix issues rather then looking at the source of the issues (it comes from the top).

    New supervisors have high hopes of making changes but are quickly brought back down to earth when they realize they have no power.

    Advice to Management

    SAS teaches management classes daily yet these practices taught in the classrooms are not implemented into daily use. Develop trust with your employees and support them. SAS places their employees into the same matrix that they place their Tools into and expect them to run the same not caring to understand human factors.

    SAS seems to want to run like a poor mans Google and they try to have activities and events for employees but if you are hourly you are not allowed to participate. There is a huge disconnect between hourly and salary employees which seems to be instilled from the very beginning of the Corp classes. Management looks down upon hourly employees, respect is not earned at SAS it is expected and they dont understand why this doesn't work.


  10. Helpful (4)

    "High tech but Korean-style management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Samsung Austin Semiconductor full-time

    Pros

    Technology with the most advanced CMOS Logic process in high volume manufacturing. Salaries are very generous.

    Cons

    Korean management style and influence in pervasive with hundreds of expats currently working in Austin and driving the culture. Working hours are very long with weekends required for management level.


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