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Samsung Electronics America Reviews

Updated February 14, 2018
667 reviews

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3.1
StarStarStarStarStar
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Approve of CEO
Samsung Electronics America President and CEO Tim Baxter
Tim Baxter
28 Ratings

667 Employee Reviews

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Pros
Cons
  • Extremely poor work life balance (in 117 reviews)

  • No work life balance and lots of politics (in 51 reviews)

More Pros and Cons

  1. Helpful (1)

    "Tech team lead, web master, Computer graphics,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead, Web Master, Tech Writer in Lake Hopatcong, NJ
    Former Employee - Team Lead, Web Master, Tech Writer in Lake Hopatcong, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Samsung Electronics America full-time (More than 10 years)

    Pros

    Job environment was very comfortable and rewarding, employer was very understanding

    Cons

    Hard word but enjoyed it

    Advice to Management

    I miss it.


  2. "UI/UX Designer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Samsung Electronics America full-time

    Pros

    You could have well-balanced Work and Life

    Cons

    Samsung offers no RSU or Stock

  3. "Amazing work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Ridgefield Park, NJ
    Former Employee - Program Manager in Ridgefield Park, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Samsung Electronics America full-time (More than 3 years)

    Pros

    I personally had good leadership who trusted me and empowered me. I love the team I worked for, and the work that came with it.

    Other teams I worked with were also a blessing. I made lasting friendships here.

    Benefits were great and other perks. I especially love the Samsung Gives day where we go and volunteer.

    Cons

    No remote work for my team

    Advice to Management

    Keep doing what you are doing.


  4. "Good company to work for if you can get a permanent positon."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ridgefield Park, NJ
    Current Employee - Anonymous Employee in Ridgefield Park, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Samsung Electronics America full-time (More than 5 years)

    Pros

    Gives back to employees. Excellent benefits as they pay the majority of the cost. Plenty training classes to expand your skillset. Very flexible with hours.

    Cons

    Give temps a sense of false hope of ever being hired. Some have been here as long as 4 or 5 years and no kind has ever been made. High turnover.

    Advice to Management

    To fight harder for their headcounts to reduce high turnovers.

    Samsung Electronics America Response

    Feb 6, 2018 – Employee Engagement

    Thank you for your feedback! Our people are our greatest asset and we strive to lead with a people first vision. Feedback like yours certainly helps us understand what we're doing well and continue... More


  5. "Overall a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Samsung Electronics America full-time

    Pros

    Interesting co-workers
    Dog-friendly
    The office is pretty and next to the freeway
    Great technology

    Cons

    If you're not Korean there are fewer opportunities for promotion


  6. Helpful (2)

    "Time for better things..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ridgefield Park, NJ
    Current Employee - Anonymous Employee in Ridgefield Park, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Samsung Electronics America full-time (More than 5 years)

    Pros

    It's a job, and that is all.

    Cons

    Take your eyes off the products and the profits, and put your eyes towards the workers. This is one of the most miserable places to work. The Koreans themselves and long-term workers are those bringing this place down, through lack of ability and incompetence. This is not a fun tech company, this is not a cutting edge learn a lot type of company, this is a slow bloated company full of unfulfilling work, politics, and dead-ends.

    It's an absolute shock when there are reviews with over 3 stars given on here, it's nowhere near a 4 or 5 star rating. This is not a great place to work, and don't expect any growth either. Rarely do internal workers get considered for different roles. Performance rarely leads to promotion, it is more weighted on your ability to fraternize - not performance. If you get a job here you will instantly wonder how the company got this far. HR tries to make attempts at making the culture more enjoyable which is synonymous with American, but it's a battle against a Korean culture too disconnected from humanity that the efforts always come up short.

    There are definitely long-term workers here that need to be let go, they push their work onto those beneath them and don't actually provide much value themselves - not to mention their wasteful large salaries. There are also toxic workers who have been reported numerous times with no actual improvement or removal of them. In comparison to the outside image of the company, you will be surprised how the internal operations do not come close to what you expect. For this company to improve internally, long-term workers and Koreans would need to be let go, and embrace a more contemporary culture, or simply sell the subsidiary to the US.

    To the prospective employee, look elsewhere. To the employee, find something else already. To those let go, you were blessed.

    Advice to Management

    Writings on the wall go overlooked, and so will advice.


  7. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Samsung Electronics America full-time (More than 5 years)

    Pros

    Technology, Huge brand, speed, leverage, products are spectacular, one day is never the same as other days, opportunity to attend great trade shows and events.

    Cons

    work/life balance, ability to voice feedback to senior leadership, sometimes it is difficult to communicate to the Korean hired management as their English skills can be challenging

    Advice to Management

    keep doing what you are doing but create a process for manager level team members to contribute to a higher degree on important business decisions that affect the entire team

    Samsung Electronics America Response

    Feb 6, 2018 – Employee Engagement

    Thank you for sharing your thoughts with us! We recognize that our exciting and fast paced environment can also impact communication methods and work flows. This is why we continue our commitment to... More

  8. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Ridgefield Park, Bergen, NJ
    Current Employee - Sales in Ridgefield Park, Bergen, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Samsung Electronics America full-time (More than 3 years)

    Pros

    Fast moving company with great innovation. Well paying job and benefits are some of the best I have ever had.

    Cons

    High pressure with lack of systems and processes, but somewhat the nature of this industry.


  9. "Sr Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Dallas, TX
    Current Employee - Senior Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Samsung Electronics America full-time (More than a year)

    Pros

    Great benefits and pay. Fast paced.

    Cons

    Can be disconnected as it's a Korean company.

    Samsung Electronics America Response

    Dec 28, 2017 – Employee Engagement

    Thank you! We appreciate you sharing your feedback and will use it to continuously improve our offerings and culture. Sincerely, The Employee Engagement Team


  10. Helpful (3)

    "Samsung Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Richardson, TX
    Former Employee - Director in Richardson, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Samsung Electronics America full-time (More than 3 years)

    Pros

    Pays well and has great benefits

    Cons

    Leadership is largely corrupt and ineffective. No strategic vision, and is not interested in the welfare of its employees or customers. The culture encourages arrogance and conflict.

    Advice to Management

    Management there has no interest in advice or ethics.

    Samsung Electronics America Response

    Jan 23, 2018 – Employee Engagement

    Thank you for leaving a review. What you have described is not the kind of workplace environment we want to foster and your comments will be taken seriously. We recognize there are opportunities to... More


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