Samsung Electronics America Reviews

Updated May 11, 2021

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3.4
55%
Recommend to a Friend
66%
Approve of CEO
Samsung Electronics America President and CEO KS Choi
KS Choi
31 Ratings
Pros
  • "Great benefits for health insurance(in 72 reviews)

  • "Lots of good benefits and competitive pay among tech industry(in 70 reviews)

  • Cons
  • "Work life balance is a bit off but you get compensated with OT(in 169 reviews)

  • "All approvals have to come from Korea(in 83 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Samsung Electronics America and is not affected by filters.

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    1. 5.0
      Current Employee, more than 1 year

      great

      Feb 19, 2021 - Software Developer in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      very good company to develop

      Cons

      i have no negative to say about them

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    2. 2.0
      Current Employee, more than 5 years

      Change is change

      Apr 19, 2021 - Field Sales Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The money is good, there's always something to do, always exposed to new technology, employee discount is pretty good, healt benefits are good, normally Day to day is fun, travel to conferences can and is alot of fun.

      Cons

      They layoff from our department every 6-9 months I have been doing this for over 5 years. 40 hours work week with 45-50 hours of work per week. High stress for training people how to sell phones. Everything is an emergency left hand has no idea what right hand is doing. Not paid enough for what we do. (I know I said in pros the pay is good but there's no work life balance and I should be paid more for that) my department goes into blackout for PTO 4 months out of the year, yet we're told to take time off, how? Very high chance of burnout I knew mutiple people that quite not because they hate the job, they hate the extras. Getting called in on a day off to work, there's so many people at that top pulling us in a million ways. Whe. I started there were almost 2000 people at the FSM level bow there's 400+.

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      2 people found this review helpful
    3. 2.0
      Former Employee, more than 1 year

      Bizarre Legacy Tech Company

      Mar 1, 2021 - Manager in Jersey City, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good comp for a retail/CE company. Bad comp for a tech company.

      Cons

      Not good at clarifying how individual achievements ladder up to larger business goals. Review cycles are just “How much of X did you achieve?” With everyone just inflating that. The WORST homegrown workforce tools. Instead of using dedicated software for functions (eg Slack, or ADP, or even Google Docs) you end up using Samsung’s software (like Knox) which is 10x worse. This leads to people using 12 different versions of the same Excel file to keep track of project management, etc. Tons and tons of redundant, mediocre employees. People from RadioShack flow up into Samsung, whereas Samsung employees try to jump to Google, Apple, etc. What happens is some “lifers” end up at Samsung, who bring little discernible value. The whole parallel structure of dispatch (Korean managers sent from HQ) and US subsidiary leadership is extremely flawed. Two different sets of biz leaders with different needs and goals: Dispatch is all about cutting short term costs and increasing top line revenue, without actually investing in the tools, skills, or people that a long term change management plan would need.

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      5 people found this review helpful
    4. 5.0
      Current Employee, more than 3 years

      Samsung Field Sales Manager

      May 11, 2021 - Samsung Field Sales Manager in Laredo, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company, and greater people. Very helpful and fair.

      Cons

      Changes are constant, and realignments are frequent.

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    5. 4.0
      Current Employee, less than 1 year

      Great company, chaotic work culture

      May 9, 2021 - Marketing Senior Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great benefits, opportunities to work on new projects/products, always changing

      Cons

      Reduction in force has left employees stretched to thin, always changing focus

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    6. 5.0
      Former Employee, more than 3 years

      good & overwhelming

      Apr 29, 2021 - Manager, Product Support in Ridgefield Park, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      responsibility is assigned to you- you carry it out - show results - and your acknowledge - ... they will treat you well when you treat them well.

      Cons

      some inter-department staff work against each other .... i see division amongst the people trying to get recognized....they lose their eye on teamwork.

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    7. 4.0
      Former Employee, less than 1 year

      Work Culture

      May 2, 2021 - Senior Staff Software Engineer in Mountain View, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Innovative work. We used state of the art tech stack 2. Freedom to execute 3. Distributed work environment gives richer work experience

      Cons

      1. Tough deadlines and highly competitive environment 2. Distributed Teams across the World and will require you to work outside the core working hours 3. Like any other Company things can get political

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    8. 5.0
      Current Employee, more than 3 years

      Great Benefits

      May 5, 2021 - QA Engineer in Overland Park, KS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and working environment

      Cons

      Hours can be overwhelming during busy periods

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    9. 2.0
      Former Employee, more than 1 year

      No Vision, No strategy - All Chaos, All Fire Drills

      Mar 18, 2021 - N/A in Plano, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Compensation is nice if you’re in DFW area. Discounts in the Cafe are nice as well as free membership to office gym. Everyone gets an adjustable desk if you’re into that sort of thing.

      Cons

      Unreasonable haste is a direct road to error - Moliere. There is no strategy, no vision, and very little to inspire you. Org design and comms architecture is broken, which makes the org inefficient and ineffective. Not to mention, a majority of roles lack a clear R&R. As far as work goes, everything is a priority - EVERYTHING, and all is expected to be completed within unreasonable time expectations. Short term leaders (on contract) and much of the team is jaded, and focus efforts on “quantity” not quality - “optics” if you will. Be prepared for a guilt trip from leadership if you want to take PTO. Ps. No RSUs or equity

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      5 people found this review helpful
    10. 4.0
      Current Employee, more than 8 years

      Great Brand, Innovative, Fast Paced and Room to Grow

      Mar 22, 2021 - Director 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Global Leader in Innovation & Brand Value - Employees Centric - Work flexibility (Big change from 5 years ago) - Competitive PTO, Health Insurance - Leadership listens and always welcome change to drive growth (in short term)

      Cons

      - With recent changes in HR leadership, one of the Pros of working at Samsung i.e. Great Pay is unfortunately fading away. This is huge detractor as Samsung pay earlier could be compared against its competitors. - Short term growth oriented - Although it has started to shift with overall strategy & incubator teams but the short term quarter focus supersedes long term growth

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