Samsung Electronics America Reviews | Glassdoor

Samsung Electronics America Reviews

Updated July 14, 2017
637 reviews

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3.1
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Samsung Electronics America President and CEO Tim Baxter
Tim Baxter
7 Ratings

637 Employee Reviews

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Pros
Cons
  • Extremely poor work life balance (in 116 reviews)

  • No work life balance and lots of politics (in 51 reviews)

More Pros and Cons

  1. "Great company to work ,take workers first ,special health care benefits, as a technicians always on the go,fix right."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appliance Technician in Bergen, NJ
    Former Employee - Appliance Technician in Bergen, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Samsung Electronics America full-time (More than a year)

    Pros

    I loved it's here very much this is likt my personal business, i have learn a lots as I continued to grow as a top technicians with this company.

    Cons

    To get all your priority on target fix right first time,keep your daily tally up to standard ,set target achieved gold.

    Advice to Management

    Let all's technicians get parts for jobs on times so repaired turn around time will be minimized and production goes up the charts.


  2. "Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Plano, TX
    Current Employee - Administrative Assistant in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Samsung Electronics America full-time (More than a year)

    Pros

    The people that you work with. Thats all.

    Cons

    Everything good you do goes unnoticed except when you have an error all hell goes loose.

    Advice to Management

    Notice the good in people.

  3. "Samsung Experience Store Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Experience Consultant in Phila, PA
    Current Employee - Experience Consultant in Phila, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Samsung Electronics America full-time (More than 3 years)

    Pros

    Amazing culture, great people, fulfilling work with above average pay. You get to work with the latest and greatest technology on a daily basis!

    Cons

    Occasionally conflicting messaging with the organization. This is frequently corrected, but after time and energy has been wasted on non profitable activities

    Advice to Management

    Align process messaging across the platform before disseminating. While the end goal is frequently clearly stated, the process to get to that goal is frequently communicated poorly.


  4. "Great until layoffs happened"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Samsung Experience Consultant in Fort Worth, TX
    Former Employee - Samsung Experience Consultant in Fort Worth, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Samsung Electronics America part-time (Less than a year)

    Pros

    Fun and a great learning experience. Fairly laid back and easy as long as you talk to customers. Management is great about working with your schedule and giving time off. Samsung culture was good, however you're more submerged in Best Buy's culture as an SEC.

    Cons

    Weekdays could be painfully slow. Limited training and often stressful whenever working alone. No matter how great your Samsung co-workers and managers were, a good work life was primarily dictated by whichever Best Buy you're placed at. Layoffs happened unexpectedly and were by tenure and had nothing to do with performance. And unfortunately, I was affected.

    Advice to Management

    More extensive and in depth training would be beneficial.


  5. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Trainer in Atlanta, GA
    Former Employee - Market Trainer in Atlanta, GA

    I worked at Samsung Electronics America full-time (More than a year)

    Pros

    Access to some of the best tech on the planet, great communication from headquarters

    Cons

    Work life balance is not very good, the hours vary too much

    Advice to Management

    Work life balance needs to be priority


  6. Helpful (1)

    "Coordinator in PM team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Ridgefield Park, NJ
    Current Employee - Senior Financial Analyst in Ridgefield Park, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Samsung Electronics America full-time (More than 5 years)

    Pros

    Reputation as company is globally recognized, Flexibility in working hour

    Cons

    Promotions are not transparent and often not fair. A lot of pressure from HQ

    Advice to Management

    Need to be transparent and fair on promotion otherwise people will look for other opportunities always.


  7. Helpful (3)

    "Game of Thrones"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Engineer in San Jose, CA
    Former Employee - Staff Engineer in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Samsung Electronics America full-time (More than 3 years)

    Pros

    1. Good pay
    2. Working hard to, not look like Korean Military / company. still, it's in their genes
    3. Easy to get a job here, than in Apple , Google or Facebook!

    Cons

    1. It's a policy to shuffle certain number of VPs every year. They are in constant pressure to perform or get sacked, The quickest way for them to stay competitive is to shoot the pawns in front. That will keep other VPs in defence. This culture is seen company wide, if it's a smaller division like Samsung strategy and innovation center. It's more predominant.

    Consequence for employees, you are always under pressure. Especially, if you are young in career, don't get spoiled by Samsung work culture.

    In short, not recommend for early in your career

    Advice to Management

    Invest on a performance appraisal system that is well rounded. Elevate only Leaders/ Managers who can empathize

  8. Helpful (1)

    "Aggressive company looking for continued sucess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Ridgefield Park, Bergen, NJ
    Current Employee - Director in Ridgefield Park, Bergen, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Samsung Electronics America (More than 5 years)

    Pros

    Goal oriented company seeking continuous growth

    Cons

    Multiple layers of permission needed, even for the smallest expenditures

    Advice to Management

    Seek more autonomy from Korean management


  9. Helpful (1)

    "Tech team lead, web master, Computer graphics,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead, Web Master, Tech Writer in Lake Hopatcong, NJ
    Former Employee - Team Lead, Web Master, Tech Writer in Lake Hopatcong, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Samsung Electronics America full-time (More than 10 years)

    Pros

    Job environment was very comfortable and rewarding, employer was very understanding

    Cons

    Hard word but enjoyed it

    Advice to Management

    I miss it.


  10. "Staff Product Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Product Engineer in San Francisco, CA
    Current Employee - Staff Product Engineer in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Samsung Electronics America full-time (More than 5 years)

    Pros

    Flexible hours, Decent Benefits/Compensation, Snacks, Location

    Cons

    Bad Management, Lack of Clear Direction, No opportunity for Advancement

    Advice to Management

    Promote from within, and develop clear processes for all business operations.


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