Samsung Electronics America Reviews

Pros

The money is good, there's always something to do, always exposed to new technology, employee discount is pretty good, healt benefits are good, normally Day to day is fun, travel to conferences can and is alot of fun.

Cons

They layoff from our department every 6-9 months I have been doing this for over 5 years. 40 hours work week with 45-50 hours of work per week. High stress for training people how to sell phones. Everything is an emergency left hand has no idea what right hand is doing. Not paid enough for what we do. (I know I said in pros the pay is good but there's no work life balance and I should be paid more for that) my department goes into blackout for PTO 4 months out of the year, yet we're told to take time off, how? Very high chance of burnout I knew mutiple people that quite not because they hate the job, they hate the extras. Getting called in on a day off to work, there's so many people at that top pulling us in a million ways. Whe. I started there were almost 2000 people at the FSM level bow there's 400+.

Pros

Good comp for a retail/CE company. Bad comp for a tech company.

Cons

Not good at clarifying how individual achievements ladder up to larger business goals. Review cycles are just “How much of X did you achieve?” With everyone just inflating that. The WORST homegrown workforce tools. Instead of using dedicated software for functions (eg Slack, or ADP, or even Google Docs) you end up using Samsung’s software (like Knox) which is 10x worse. This leads to people using 12 different versions of the same Excel file to keep track of project management, etc. Tons and tons of redundant, mediocre employees. People from RadioShack flow up into Samsung, whereas Samsung employees try to jump to Google, Apple, etc. What happens is some “lifers” end up at Samsung, who bring little discernible value. The whole parallel structure of dispatch (Korean managers sent from HQ) and US subsidiary leadership is extremely flawed. Two different sets of biz leaders with different needs and goals: Dispatch is all about cutting short term costs and increasing top line revenue, without actually investing in the tools, skills, or people that a long term change management plan would need.

Pros

great benefits, opportunities to work on new projects/products, always changing

Cons

Reduction in force has left employees stretched to thin, always changing focus

Pros

responsibility is assigned to you- you carry it out - show results - and your acknowledge - ... they will treat you well when you treat them well.

Cons

some inter-department staff work against each other .... i see division amongst the people trying to get recognized....they lose their eye on teamwork.

Pros

Compensation is nice if you’re in DFW area. Discounts in the Cafe are nice as well as free membership to office gym. Everyone gets an adjustable desk if you’re into that sort of thing.

Cons

Unreasonable haste is a direct road to error - Moliere. There is no strategy, no vision, and very little to inspire you. Org design and comms architecture is broken, which makes the org inefficient and ineffective. Not to mention, a majority of roles lack a clear R&R. As far as work goes, everything is a priority - EVERYTHING, and all is expected to be completed within unreasonable time expectations. Short term leaders (on contract) and much of the team is jaded, and focus efforts on “quantity” not quality - “optics” if you will. Be prepared for a guilt trip from leadership if you want to take PTO. Ps. No RSUs or equity

Pros

- Global Leader in Innovation & Brand Value - Employees Centric - Work flexibility (Big change from 5 years ago) - Competitive PTO, Health Insurance - Leadership listens and always welcome change to drive growth (in short term)

Cons

- With recent changes in HR leadership, one of the Pros of working at Samsung i.e. Great Pay is unfortunately fading away. This is huge detractor as Samsung pay earlier could be compared against its competitors. - Short term growth oriented - Although it has started to shift with overall strategy & incubator teams but the short term quarter focus supersedes long term growth