Samsung Electronics Reviews | Glassdoor

Samsung Electronics Reviews

Updated June 21, 2017
375 reviews

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Samsung Electronics CEO & Vice-Chairman Dr. Oh-Hyun Kwon
Dr. Oh-Hyun Kwon
68 Ratings

375 Employee Reviews

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  1. Helpful (1)

    "sales manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Federal Way, WA
    Current Employee - Sales Manager in Federal Way, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Samsung Electronics full-time

    Pros

    fun, cultivative atmosphere, everchanging, learn lots of tech, great for the resume

    Cons

    no work life balance, demanding, no room to grow

    Advice to Management

    create an avenue for sales leads to move or advance


  2. "Be payed well to be bored out of your mind."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Full Stack Engineer in San Jose, CA
    Former Contractor - Full Stack Engineer in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Samsung Electronics as a contractor

    Pros

    Some smart people but they either largely give up or are spending much of their time playing political games.

    Cons

    - Micromanaging management structure
    - Hardware company that treats software professionals like interchangeable cogs
    - Decision makes in management chain largely do not grok software
    - so "security" minded that you can't use up to date tool chains
    - serious pecking order issues

    Advice to Management

    Hire senior people including management that deeply understand software and allow the leeway to fix the mess.

  3. Helpful (7)

    "Broken Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Product Development in Mountain View, CA
    Former Employee - Director of Product Development in Mountain View, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Samsung Electronics full-time

    Pros

    Always working directly on projects with global reach. I always felt like my work mattered in terms of product development. Well experienced, talented, and genuinely motivated colleagues.

    Cons

    At some point, building products with global reach is not worth the life investment. There is no work-life balance, the stress is all encompassing, leadership cares about their reputations, not their employees. Morals also suffer as you are asked to ship product knowing their are critical deficiencies in products. Raising the issues is met with just fix it and dont tell me about it attitudes. There are only so many weekends and missed family events that you can do before you re-evaluate and take another job in the valley with the same or better pay, having a semblance of a life, and seeing daylight again.

    Advice to Management

    Build slow, build right, build amazing things. Trust your engineers when they say there is something wrong. Work to better understand the problems and set humanistic expectations.


  4. Helpful (8)

    "Great brand, difficult culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Ridgefield, NJ
    Former Employee - Director in Ridgefield, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Samsung Electronics full-time (More than a year)

    Pros

    Work for one of the top brands in the world and work with very smart people.

    Cons

    Horrible culture. Very Korean culture that isn't adjusted in any way for US based employees. It feels like you are occupied by a foreign country. Work life balance doesn't exist unless you luck out and get a good boss who can shelter you from headquarters culture. And even then they have very limited power to do so. And US employees including leaders have little to no autonomy to make strategic decisions or push new initiatives. If it didn't come from headquarters, it isn't accepted.

    Advice to Management

    Look for ways to soften the Korean culture in the US. LG does it pretty well in the US. But LG doesn't seem to have as much arrogance as Samsung when it comes to inflicting their Korean culture on US employees.


  5. Helpful (2)

    "Limited Time Only"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ridgefield Park, NJ
    Former Employee - Anonymous Employee in Ridgefield Park, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Samsung Electronics full-time (More than a year)

    Pros

    Good benefits (Health Insurance, PTO), decent pay
    Opportunity to do exciting work and partner with smart and passionate people
    Global brand recognition and large scale projects
    If you have a good manager, good flexibility and team sub-culture

    Cons

    If given the chance, this place will overrun your life
    HQ drives huge inefficiencies/unnecessary work, restrictive/slow HQ culture blocks many great ideas from moving forward
    Korean hierarchy above all - what HQ says goes - regardless of impact of those decisions
    US leadership is powerless, which also means your department head has very little to do with your job security and/or career advancement

    This is a decent enough short-term career opportunity. Get the experience and move on. Most of the people you meet will be gone in two years or less.

    If you have another offer, go there instead.

    Advice to Management

    For the millionth time, let people do the job you hired them to do. You hire smart people and force them to produce mediocre work.


  6. Helpful (2)

    "Felt trapped"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Facilities Technician in Austin, TX
    Former Employee - Senior Facilities Technician in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Samsung Electronics full-time (More than 8 years)

    Pros

    Great pay great PTO. Working compressed work week was nice. Bonus structure was nice, whey we received it.

    Cons

    Management changed frequently. Priorities constantly changing. Working in facilities, emphasis on cleaning the plant was often put ahead of operating the plant. Promotions were difficult, often non-existent. Self evaluations are a joke. Each department was required to give a percentage of poor reviews, no matter what. Rating on reviews ranged from 1-exceptional, to 5-instant termination. Most employees received a 3-average worker, but someone was required to get a 4-below average. To go from senior tech to master tech was nearly impossible. After submitting an application for master tech, your manager would give you a rating, then the application went to a board of managers and senior managers. They would decide if you were worthy of an interview, although no one on the board may be from your area, and may not even understand your job. Often times people would quit, then come back a year or so later, in a better position, a position that they should have been given while still employed there. Common phrase used in Samsung was, we make logic, we do not use logic.

    Advice to Management

    The book, "Winning with Accountability" was given out to technicians quite often. We were required to read it, and put the principles to use. Management should use their own advise, be accountable. Quit telling workers they should be accountable, and become accountable themselves. Be willing to listen to the people that work for them, not just give out orders all the time. And promote from within. When outsiders continue to be hired for supervisor positions that have never worked for Samsung, or in the department they become supervisor for, they spend a lot of time trying to learn the area and job, instead of supporting the workers.


  7. Helpful (2)

    "Samsung cares?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Sales Training Manager in New York, NY
    Current Employee - Field Sales Training Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Samsung Electronics (More than 3 years)

    Pros

    Large company with great benefits. Flexible schedule due to the fact that you dont work in a office

    Cons

    Decisions come from Korea and most of the time the US employees it effects are not considered. Very unorganized with how they give you information and resources to be effective at you job. Expectations at times are very unrealistic and fluff is preferred over quality a lot.

    Advice to Management

    cultivate your team, provide them with the necessary tools to effectively do job.

  8. "Sr. Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in San Jose, CA
    Current Employee - Senior Manager in San Jose, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Samsung Electronics full-time (More than 5 years)

    Pros

    Good heath insurance benefit and job stability

    Cons

    Heavy Bureaucratic, top-down directive culture.


  9. "too long hours managers unfair"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Invoice Analyst in Richardson, TX
    Former Contractor - Invoice Analyst in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Samsung Electronics as a contractor

    Pros

    Pay good and coworkers have bond

    Cons

    Too many hours over 60hrs week and managers way strict. Micro manage you. 9am to 9pm..no exaggerating at all

    Advice to Management

    If you hire someone allow them too do there jib if u have micro manage then do hire them. If person brings note saying they are I'll.. you shouldn't write them up or let them go Cuz of performance work with them.


  10. Helpful (4)

    "Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Richardson, TX
    Former Employee - Senior Manager in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Samsung Electronics full-time (More than 5 years)

    Pros

    Once Samsung overtook Nokia for #1 Globally and fully developed their line of Galaxy smart products (Galaxy S; Tab; Note) the new American CMO was allowed to spend serious marketing dollars on multiple media campaigns, in order to compete w/ Apple.

    Cons

    Samsung's culture is forced upon American workers through South Korean dispatchers (closed fraternity, with a military management style feel). Samsung always works hard, however, Samsung often doesn't work smart.

    Advice to Management

    Continue to hire very experienced American workers, but allow them to tell you what you need to know (without retaliation) vs. what you (Korea HQ) wants to hear.


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