San Diego Zoo Global Reviews | Glassdoor

San Diego Zoo Global Reviews

Updated May 20, 2017
69 reviews

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3.8
Star Star Star Star Star
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Berit N. Durler
26 Ratings

69 Employee Reviews

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Pros
  • Free Zoo and Safari Park entrance for you and your family (in 7 reviews)

  • Great place,people,co-workers and the money was even better (in 6 reviews)

Cons
  • Takes several years to switch from part time without benefits to full time with benefits (in 4 reviews)

  • Some compensation may be marginally lower than other institutions because of non-profit status (in 4 reviews)

More Pros and Cons

  1. "I used to work at Mombasa as a food service clerk/line cook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Service Clerk/Line Cook in Escondido, CA
    Former Employee - Food Service Clerk/Line Cook in Escondido, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at San Diego Zoo Global part-time (More than a year)

    Pros

    very flexible with work hours. if you're a student they will work around your school schedule. they promote from within so its. good place to start a career

    Cons

    its a bit of a drive to get there


  2. "Looking at the business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in San Diego, CA
    Current Employee - Supervisor in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at San Diego Zoo Global (More than 5 years)

    Pros

    Cause marketing, purpose, leading brand.

    Cons

    lack of salary compensation, and benefits including holiday and vacation

    Advice to Management

    reevaluate benefits package for non-union employees


  3. "Fun place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tour Operator Guide in San Diego, CA
    Current Employee - Tour Operator Guide in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at San Diego Zoo Global part-time (More than 3 years)

    Pros

    Great to work here while your going to school, plenty of time off during school times if the year and they're great with working with scheduling.

    Cons

    Work holidays, nights and weekends because until you've been working there 5+ years, maybe longer, you'll have low seniority and less hours to choose from. So basically when schools out works in.


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  5. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Educator in San Diego, CA
    Former Employee - Educator in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at San Diego Zoo Global full-time (More than 3 years)

    Pros

    In my time at San Diego Zoo was very positive. I did more education, started as an intern and did it for two years. The people are really supportive and overall have great mentors.

    Cons

    Many of the people that have been there for a long time can be a little unpleasant at times. It can be pretty political as far as moving up and growing room.

    Advice to Management

    Hire new faces to keep energy aliave


  6. "Park Ranger"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Park Ranger in San Diego, CA
    Former Employee - Park Ranger in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at San Diego Zoo Global part-time

    Pros

    Safari Park offers three shifts, morning shift from 7.30am to 3pm, night shift 3pm-11.30, and graveyard shift 11.30-7am. Once accepted your given a clothing allowance of $300 to buy your uniforms. Park Rangers are trained in a 4 different caliber rifles, including the 12 gage shotgun.

    Cons

    You are observed and trained for six months before beng considered a regular. After the six months you are entitled to retirement benfits. For those that are full time, they are offered medical insurance.

    Advice to Management

    Management can not fratenize with regular workers. You must build relationships with other management heads of all departments. Management in the Security Department must be familiar with all the deartments responsabilities.


  7. "Food Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Service in San Diego, CA
    Former Employee - Food Service in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great part time job while attending college!

    Cons

    None I can think of!

    Advice to Management

    Keep up the great work!


  8. "server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Server in San Diego, CA
    Former Employee - Server in San Diego, CA
    Recommends

    I worked at San Diego Zoo Global part-time

    Pros

    Great place,people,co-workers and the money was even better.

    Cons

    Union dues and seasonal work.

    Advice to Management

    Thanks for the opportunity this season, my advice would be much less seasonal/part-time workers for a few full-time/permanent workers.


  9. Helpful (1)

    "San Diego Zoo Safari Park- Safari Eperiences"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tour Guide in Escondido, CA
    Current Employee - Tour Guide in Escondido, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The organization really does amazing work to help wildlife. They also like to hire internally so if you are willing to put in the time to get seniority you can move up eventually. Many people who work at the Safari Park are extremely friendly so it can be a good environment. I think the benefits are decent - if you ever get them. Management avoids giving benefits at almost any cost.

    Cons

    The experience you will have working for San Diego Zoo global widely varies based on which department and which campus you work on (Zoo, Safari Park, Institute). In the Safari Experiences department at the Safari Park there are a lot of issues, most of them stem from extremely poor management. I am not one who generally has problems with management, but it seems like not a single manager knows how to do their job well. In some cases I think this might actually be from the preference to internal hires. Working at the park for 30 plus years alone does not mean a person will be a great manager.

    Advice to Management

    Invest in education on proper management. Create a more professional work environment and respect your employees.


  10. Helpful (1)

    "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at San Diego Zoo Global part-time (More than a year)

    Pros

    *Benefits are amazing, once you get them
    *You feel like you're making a difference
    *Great perks -- access to other entertainment places, discounts on zoo activities
    *Great parties -- Annual Employee appreciation, Holiday, event kick-off parties
    *Management invests in training employees

    Cons

    *Takes several years to switch from part time without benefits to full time with benefits
    *Hard to transfer from hourly employee to management
    *Some departments have some drama

    Advice to Management

    It would be great to provide more opportunities to employees to switch from part time to full time. Continue investing in training -- it's a great perk to the job and helps employees feel like part of the mission!


  11. "Work environment goes downhill really fast/ Makes you want to quit after a couple of months"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Merchandise Clerk in San Diego, CA
    Former Employee - General Merchandise Clerk in San Diego, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at San Diego Zoo Global part-time

    Pros

    You got to work near animals and it was nice being able to visit the park as well as Safari Park for free along with guest passes. Also a lot of the visitors are international and it's pretty cool to hear their stories and have them talk to you about how to their first time visiting and how much they are enjoying themselves.

    Cons

    Management was awful. Supervisors like talking down to you and treat you like garbage unless you are one of their favorites. Leads were highly unprofessional and gave you zero respect as well. Coworkers and team leads seem really friendly and nice at first, but you quickly realize that it's literally like being in high school again. Certain coworkers and team leads form a clique and gang up on you with insults and humiliation of you stand out. There is absolutely no sense of community or teamwork between coworkers, and it makes work really difficult and a pain to go through the day.

    You can complain to supervisors all you want, even for things related to racist remarks and bullying from peers to the point where it affects your performance, and supervisors will take it out in you instead and tell you to not be offended by their "jokes". You can also count on being treated like a criminal if you get injured in the job or get injured in general because when you go to health services to make a report, there are people that will use interrogation-like tactics and scare/pressure you into not filing a report because you are lying to them, even when you aren't.

    Unless you have already obtained a Bachelor's for Biology or any of the sciences, don't expect to work with animals whatsoever. You won't thrive by the traditional "started from the bottom" dogma unless you plan to work in food /merchandise for the rest of your life.

    Hours were awful as can be and if your leads are not on track/disorganized, you will find yourself constantly staying really late into the night. You do not have a set time for clocking out. They will never tell you what time you are off and it's extremely frustrating because you are left to work until one of the leads remembers to come and find you to let you clock out. The system of not ever giving you a time to clock off is highly inconvenient to someone that takes transit home, or if you have plans related to your personal life.


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