San Francisco Municipal Transportation Agency Reviews | Glassdoor

San Francisco Municipal Transportation Agency Reviews

Updated May 7, 2017
37 reviews

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Full-time Part-time

3.0
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Edward D. Reiskin
16 Ratings

37 Employee Reviews

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  1. "Transportation Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transportation Engineer in San Francisco, CA
    Former Employee - Transportation Engineer in San Francisco, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at San Francisco Municipal Transportation Agency full-time (More than a year)

    Pros

    Great work opportunities for innovative and passionate urban transportation planners and engineers

    Cons

    Mediocre leadership, stifling work environment

    Advice to Management

    Get rid of the top-down chain of command


  2. "STOP The OCC Bullying & Hazing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transportation Controller in San Francisco, CA
    Former Employee - Transportation Controller in San Francisco, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at San Francisco Municipal Transportation Agency full-time (More than a year)

    Pros

    Worked with a lot of great people. Pay & Benefits weren't bad. Free travel on all modes of transit throughout system. Great place to work if your a slacker.

    Cons

    Floor managers are put into manager positions because of their Civil Service test scores but truly lack professionalism, leadership & knowledge. Bullying & hazing are rampant and accepted. Lots of finger pointing and back stabbing. Very little accountability & discipline. Operators lack EVERYTHING. Disfunctional & broken operation with outdated equipment. Union is EXTREMELY weak.

    Advice to Management

    STOP allowing the bullying & hazing. Promote the people to management who show great abilities, knowledge, professionalism, and extraordinary leadership skills. Outsource operators. Hold people accountable for their short comings.


  3. "Not even the pay/benefits could keep me here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Public Information Officer in San Francisco, CA
    Current Employee - Public Information Officer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at San Francisco Municipal Transportation Agency full-time (More than 3 years)

    Pros

    Pay, benefits, flexible time off and schedule (at least in the communications division). Good work/life bonus.

    Cons

    Political and corrupt. Feels like everyone is out to get you - very much a survival of the fittest environment. There are so many complicated systems and processes that make it impossible to do your job right. No consistency.


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  5. Helpful (1)

    "Public Information Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Public Relations Officer in San Francisco, CA
    Former Employee - Public Relations Officer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at San Francisco Municipal Transportation Agency (More than 8 years)

    Pros

    Great pay and benefits; chance to work with some of the brightest people in the country

    Cons

    Tendency to overwork employees; fairly high burnout factor

    Advice to Management

    Work harder to retain strong employees who tend to come and go due to burnout factor


  6. "Working at SFMTA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PSA in San Francisco, CA
    Former Employee - PSA in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at San Francisco Municipal Transportation Agency (More than a year)

    Pros

    This agency is driven and lots of new people with lots of new projects to improve transportation in San Francisco. This team is trying to do a lot of good to improve public transportation in San Francisco.

    Cons

    Decisions aren't always expedient because you need to consult and work with other departments.

    Advice to Management

    Keep moving forward-we need to continuously improve Muni


  7. "Public Information Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Public Information Officer in San Francisco, CA
    Current Employee - Public Information Officer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at San Francisco Municipal Transportation Agency full-time (More than a year)

    Pros

    Certain teams have great support (colleague and managerial) and can really make this a truly rewarding place to work. Great to feel like you are supporting the betterment of a beautiful, progressive city.

    Cons

    Bureaucratic, often feels like too big of an agency to get things done, local political climate is often negative against the day-to-day work you're doing. Schedules of manager level and up are often double, triple booked on an average day, with the pressure to complete task falling on the lower level staff.

    Advice to Management

    Don't get so caught up in the "always busy" atmosphere and push back on those who think this is a sign of getting things done. Nothing gets done when everyone is burnt out.


  8. "Automotive Service Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Automotive Service Worker in San Francisco, CA
    Current Employee - Automotive Service Worker in San Francisco, CA
    Doesn't Recommend
    Positive Outlook

    I have been working at San Francisco Municipal Transportation Agency full-time (More than 10 years)

    Pros

    Unbeatable pay and sick time, floating holidays.

    Cons

    Union only helps specific people with seniority.

    Advice to Management

    Follow the union and SFMTA protocal of proper treatment of employees.


  9. Helpful (1)

    "UNFAIR PROMOTION PRACTICES"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Black Sheep in San Francisco, CA
    Current Employee - Black Sheep in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at San Francisco Municipal Transportation Agency full-time (More than 10 years)

    Pros

    Good salary and benefits. Some freedom to choose hours and days off.

    Cons

    Avenues of advancement for long-time employees are being cut off. People with no transit experience or knowledge of this system are being hired for crucial positions over qualified long-time employees. Favoritism/cronyism abounds with people being promoted because they're liked by management, even if they're incompetent. All of the previously mentioned situations cause veteran employees to have "bad attitudes" and not be "good fits" for promotional opportunities.

    Advice to Management

    Make the promotion process fair. Don't keep employees in positions in which they're inept just because they're well liked. Don't be afraid to promote people who might disagree with you at times.


  10. "Planner I"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation Planner in San Francisco, CA
    Current Employee - Transportation Planner in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at San Francisco Municipal Transportation Agency (Less than a year)

    Pros

    Great learning experiences, opportunities to take on a wide array of projects and responsibilities, many dedicated colleagues who are passionate about transportation planning, good pay

    Cons

    Junior staff may find it hard to move up the career ladder because the hiring process is highly bureaucratic. Sometimes hard to access the resources (e.g. technology, software) needed to perform well.

    Advice to Management

    Advocate for career advancement for junior staff, make sure junior staff have resources to do their job.


  11. "Recommend that you get some Private Sector experience before going Public. Then come here to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in San Francisco, CA
    Current Employee - Project Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at San Francisco Municipal Transportation Agency (Less than a year)

    Pros

    I love the job, I love the people, and the problems we are challenged to solve are difficult and complicated. Our work is important, and we're promoting positive change in the face of the most tremendous growth in the history of San Francisco.

    Cons

    Career advancement is difficult given the bureaucratic structure of city government. I've worked in the same position for 6 years without a single advancement or promotion, despite increased responsibility and advanced skills.


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