Santa Clara Valley Medical Center Reviews | Glassdoor

Santa Clara Valley Medical Center Reviews

Updated May 28, 2017
38 reviews

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3.6
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​Paul E. Lorenz
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38 Employee Reviews

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  1. "Not a bad place to work but it becomes boring quickly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Interpreter in San Jose, CA
    Former Employee - Medical Interpreter in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Santa Clara Valley Medical Center part-time (Less than a year)

    Pros

    There is no high pressure to perform. You know your job and you do the best you can.

    Cons

    Very little interaction with people. Most of the work is done via phone so you sit in a cubicle and help people with their interpretation needs via phone.


  2. "Clinical Nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Nurse in San Jose, CA
    Current Employee - Clinical Nurse in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Santa Clara Valley Medical Center part-time (More than a year)

    Pros

    good benefit, good place to learn esp., friendly environment for new grad nurses

    Cons

    work load, short staff, lower pay than other hospitals


  3. "Process improvement intern"

    Star Star Star Star Star
    Former Employee - Process Improvement Engineer in San Jose, CA
    Former Employee - Process Improvement Engineer in San Jose, CA
    Recommends

    I worked at Santa Clara Valley Medical Center (Less than a year)

    Pros

    Nice environment to work at. The Quality department is very supportive.

    Cons

    Nothing as i experienced in my duration.


  4. "outpatient psychiatrist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outpatient Psychiatrist in Gilroy, CA
    Current Employee - Outpatient Psychiatrist in Gilroy, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Santa Clara Valley Medical Center full-time (More than 3 years)

    Pros

    -Very reasonable workload
    -Great ancillary staff
    -EXCELLENT amount of vacation/paid time off, probably the most in the industry
    -Generous educational reimbursement
    -Under normal circumstances no call obligations for outpatient docs

    Cons

    -Pay is low compared to cost of living in the area
    -Periodic staffing crises forcing mandatory overtime at main hospital
    -Patient population can be challenging to work with
    -Social service resources limited; you do what you can with what you have


  5. "Biomedical Engineer Intern"

    Star Star Star Star Star
    Current Employee - Biomedical Engineer Intern in Mountain View, CA
    Current Employee - Biomedical Engineer Intern in Mountain View, CA
    Recommends

    I have been working at Santa Clara Valley Medical Center (Less than a year)

    Pros

    Hands on work with Biomeds

    Cons

    There are no cons being a intern


  6. Helpful (3)

    "Biggest disappointment ever."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Santa Clara Valley Medical Center full-time (Less than a year)

    Pros

    Meeting and serving patients in government service (former healthcare professional). Great opportunity to work in the hospital and try a new role. Motivated, talented, passionate, and professional colleagues with big hearts joined me on the floor and I liked that. Paid health insurance. Many employee resources. Able to apply for transfers easily.

    Cons

    Supervisor and Leads not knowing job role and patient population needs so they can't help. Gossip. Ineffective problem solving and making changes every day instead of rolling out a comprehensive list of departmental and task changes. Ridiculous micromanagement. Too many interruptions interfering with work processing. Employees ignoring supervisor requests to make changes and explain them to new hires. Being told different things by different people. Unwilling to deal with dysfunctional employee behavior. Two month delay in resolving tech problems making it very difficult to do job and other employees started having problems too. Centralize employees and documents to maintain department unity, address questions better, help others to all be on the same page, and keep documents all in one place. Inefficient, outdated processes and workflow and understaffing other employees hurrying to do work from beginning to end like many of the nurses.

    Advice to Management

    Know your patient population and whom needs lots of hand holding. Do not understaff. Fire bullies and don't accept gossip or dysfunctional, abusive behavior that will push new hires to better workplaces. Don't ignore bad behavior logs. Don't violate the National Labor Relations Act. Completely overhaul work flow, processes, tools, and tech to avoid wasting paper, repeating work, and make a job quick and efficient. Don't allow floor alarms to ring excessively. Patients and employees were often annoyed with the noise. It was rarely a calm, peaceful unit. If it takes several weeks/months to fill a position, then you should be making changes to resolve why applicants abstain from applying.


  7. "Nursing Assistant"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at Santa Clara Valley Medical Center (Less than a year)

    Pros

    Good benefits, good location in the south bay, great place to learn, and not much micromanagement compared to other hospitals in the Santa Clara county.

    Cons

    Hourly pay may not be as competitive as some of the other nearby hospitals in the Santa Clara county, however I don't believe it's the lowest paying either.

    Advice to Management

    No current advice for management. They support their staff and are easily accessible for their employees. This is a good place to work.


  8. "..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    Pros

    Working for the country provides me with great Benefits. Have gained much knowledge from fellow employees such as doctors and nurses

    Cons

    People abuse FMLA. In fact they call it the Friday/Monday Leave Act since everyone calls in sick on Mondays and Fridays.


  9. "VMC"

    Star Star Star Star Star
    Former Employee - LVN in San Jose, CA
    Former Employee - LVN in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Santa Clara Valley Medical Center (More than 10 years)

    Pros

    good wages and benefits that comes with a price. Full medical, dental and vision benefits. But the management is so horrible, it is just not worth it...

    Cons

    Too much political stuff going on. They do not value their employees as they are expendable...
    They cannot get their finances in order...


  10. "Poor pay, poor culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Santa Clara, CA
    Current Employee - Manager in Santa Clara, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Santa Clara Valley Medical Center full-time (More than 3 years)

    Pros

    Very little. For an institution this size, it somehow manages to loosely provide patient care.

    Cons

    Poor company culture, poor management, poor talent pool. Decades of unionized mentality, inadequate management skills, and very poor pay. If the county wants to be in the business of providing healthcare in the bay area, it needs to pay like a bay area hospital to attract the right talent to turn this organization around. Continuing to pay low only attracts the rejects of the industry and ultimately harms patient care.

    Advice to Management

    Continue to hire new blood. Over the past 3 years, there have been major changes to the culture and a new dawn is on the horizon.The old "county way" employees have decayed this system to the core. Continue to encourage or force out the old incompetent managers and directors who intentionally cause benign harm to the organization by not doing their jobs. You owe it to the tax payers and patients of this county. Hire and promote those who have proven they have the skill to take on the job they're tasked to do. Don't just hire to fill a body in the position; there's enough county zombies meandering about. Fix your compensation packages. This hospital can no longer compete with the giants in the bay area or even the tech companies next door. Pension doesn't attract good talent and times have changed. Wake up and see this. The average employee stays at their company for 3-5 years.


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