Santander Bank Reviews | Glassdoor

Santander Bank Reviews

Updated July 18, 2017
304 reviews

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2.6
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Approve of CEO
Santander Bank Chief Executive Officer Scott Powell
Scott Powell
14 Ratings

304 Employee Reviews

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Pros
  • Good work / life balance, they did allow you to have sufficient time off to complete usual day to day arrends when required (in 29 reviews)

  • Flexible culture and fast paced work environment (in 23 reviews)

Cons
  • You will not have Work/Life Balance at all (in 27 reviews)

  • A very difficult environment to work in following several years of under investment and constant change in senior management personnel (in 17 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "This place cares about me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Santander Bank full-time (More than a year)

    Pros

    Global company with cool brand
    Fair pay and benefits
    Great culture emerging under new leadership

    Cons

    Things are busy. YOu have to be ready to grab a shovel and pitch in to a turn around effort

    Advice to Management

    Keep up the communication


  2. "Corporate Credit Risk Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends

    I worked at Santander Bank full-time (More than a year)

    Pros

    Highly analytical role
    Interaction with all product teams

    Cons

    Constant changes in procedures and internal organization

  3. Helpful (1)

    "Up and coming"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Santander Bank full-time (More than a year)

    Pros

    One of the most flexible work environments I've experienced. Great PTO. Employees have the chance to share and implement ideas. Great promotional opportunities. Senior management is friendly and approachable.

    Cons

    Still growing and developing its own culture so sometimes it is hard to tell what that culture is. Open floor plan may work for Google but it doesn't work for a bank.

    Advice to Management

    Be cognizant of change fatigue in your employees. Know who you are and stick to it. Be consistent.


  4. "Universal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Banker in Boston, MA
    Current Employee - Universal Banker in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Santander Bank full-time (More than a year)

    Pros

    You get to a little bit of everything.

    Cons

    Sometimes you get pulled to the teller line way too much.


  5. "Customer Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Boston, MA
    Former Employee - Customer Service Advisor in Boston, MA
    Recommends

    I worked at Santander Bank full-time (Less than a year)

    Pros

    good step into the retail banking world

    Cons

    Management can make or break your experience


  6. Helpful (1)

    "Worst bank ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in New York, NY
    Former Employee - Personal Banker in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Santander Bank full-time (Less than a year)

    Pros

    401k, dental and medical
    No other
    No other
    No other

    Cons

    Micromanaging Managers
    Unreliable ancient computer system
    Favoritisim
    No room for growth
    Very low salary

    Advice to Management

    Stop hiring so many Chase managers.
    Offer better salaries to lower level staff
    Fix the computer system


  7. "Executive Director"

    StarStarStarStarStar
    Former Employee - Executive Director in New York, NY
    Former Employee - Executive Director in New York, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Santander Bank full-time (More than 3 years)

    Pros

    Entrepreneurial approach.
    Great team mates.
    Good benefits.

    Cons

    Lack of strong and streamlined processes.
    Regulatory pressure.

  8. Helpful (2)

    "Unorganized mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Small Business Banker in New Brunswick, NJ
    Current Employee - Small Business Banker in New Brunswick, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Santander Bank full-time (More than 3 years)

    Pros

    Insurance plan pto that's about it if you need a start as a small business banker great start. 1 year there and you'll be able get some experience to move on.

    Cons

    Much needed technology paper based. The place is constantly changing in the wrong direction. Management is all over the place running in different directions. Micromanaging is there method of managing. You don't have a book of business, the systems are barely functioning,

    Advice to Management

    Stop blowing money on avatars, sales classes, Pay your bankers a competitive salary on the platform give them a fair incentive plan and you'll have great customer service.


  9. "Personal Banker"

    StarStarStarStarStar
    Former Employee - Personal Banker Representative in Boston, MA
    Former Employee - Personal Banker Representative in Boston, MA

    I worked at Santander Bank (Less than a year)

    Pros

    good training in Dorchester Ma

    Cons

    they push you for sales even knowing that particular costumer doesn't apply for a loan, they want you to submit their credit.


  10. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in East Providence, RI
    Current Employee - Customer Service Representative in East Providence, RI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Santander Bank full-time (More than a year)

    Pros

    Incentive plan, opportunity for growth, OT

    Cons

    Salary, work environment, high call volume


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