Santander Bank Reviews | Glassdoor

Santander Bank Reviews

Updated June 21, 2017
520 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Santander Bank Chief Executive Officer Scott Powell
Scott Powell
35 Ratings

520 Employee Reviews

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Pros
  • Good work / life balance, they did allow you to have sufficient time off to complete usual day to day arrends when required (in 28 reviews)

  • Flexible culture and fast paced work environment (in 22 reviews)

Cons
  • You will not have Work/Life Balance at all (in 27 reviews)

  • A very difficult environment to work in following several years of under investment and constant change in senior management personnel (in 17 reviews)

More Pros and Cons

  1. Featured Review

    "Growth Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Santander Bank full-time

    Pros

    Transformational time with plenty of opportunity for hard working smart professionals.

    Cons

    Complex organization that takes time to understand.


  2. "Up and coming"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Santander Bank full-time (More than a year)

    Pros

    One of the most flexible work environments I've experienced. Great PTO. Employees have the chance to share and implement ideas. Great promotional opportunities. Senior management is friendly and approachable.

    Cons

    Still growing and developing its own culture so sometimes it is hard to tell what that culture is. Open floor plan may work for Google but it doesn't work for a bank.

    Advice to Management

    Be cognizant of change fatigue in your employees. Know who you are and stick to it. Be consistent.

  3. "Universal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Banker in Boston, MA
    Current Employee - Universal Banker in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Santander Bank full-time (More than a year)

    Pros

    You get to a little bit of everything.

    Cons

    Sometimes you get pulled to the teller line way too much.


  4. "Customer Service Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Boston, MA
    Former Employee - Customer Service Advisor in Boston, MA
    Recommends

    I worked at Santander Bank full-time (Less than a year)

    Pros

    good step into the retail banking world

    Cons

    Management can make or break your experience


  5. "Executive Director"

    Star Star Star Star Star
    Former Employee - Executive Director in New York, NY
    Former Employee - Executive Director in New York, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Santander Bank full-time (More than 3 years)

    Pros

    Entrepreneurial approach.
    Great team mates.
    Good benefits.

    Cons

    Lack of strong and streamlined processes.
    Regulatory pressure.


  6. "Personal Banker"

    Star Star Star Star Star
    Former Employee - Personal Banker Representative in Boston, MA
    Former Employee - Personal Banker Representative in Boston, MA

    I worked at Santander Bank (Less than a year)

    Pros

    good training in Dorchester Ma

    Cons

    they push you for sales even knowing that particular costumer doesn't apply for a loan, they want you to submit their credit.


  7. Helpful (1)

    "This place cares about me"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Santander Bank full-time (More than a year)

    Pros

    Global company with cool brand
    Fair pay and benefits
    Great culture emerging under new leadership

    Cons

    Things are busy. YOu have to be ready to grab a shovel and pitch in to a turn around effort

    Advice to Management

    Keep up the communication

  8. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in East Providence, RI
    Current Employee - Customer Service Representative in East Providence, RI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Santander Bank full-time (More than a year)

    Pros

    Incentive plan, opportunity for growth, OT

    Cons

    Salary, work environment, high call volume


  9. "Fair"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Staten Island, NY
    Current Employee - Personal Banker I in Staten Island, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Santander Bank (More than a year)

    Pros

    The people I work with are terrific and are easy to get along with

    Cons

    You are expected to make a certain amount of sales and revenue which is based on the branch


  10. Helpful (2)

    "The Regulators need to pay attention to this Bank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Boston, MA
    Current Employee - Branch Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Santander Bank full-time (More than a year)

    Pros

    There are no pros to working here at all. Doomed are ye who enter here.

    Cons

    You have been warned. Only cheaters, liars, and idiots work here. No one can be so desperate as to work here. I have often been asked to do unethical things.

    Advice to Management

    Off yourselves.


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