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Santander Reviews

Updated January 21, 2018
430 reviews

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US - All CitiesFull-timePart-time

2.6
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Recommend to a friend
Approve of CEO
Santander Chief Executive Officer Scott Powell
Scott Powell
40 Ratings

430 Employee Reviews

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Pros
Cons
  • You will not have Work/Life Balance at all (in 47 reviews)

  • Senior Management is always chopping and changing whilst product offering is being dumbed down giving no competitive advantage (in 40 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "This place cares about me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Santander full-time (More than a year)

    Pros

    Global company with cool brand
    Fair pay and benefits
    Great culture emerging under new leadership

    Cons

    Things are busy. YOu have to be ready to grab a shovel and pitch in to a turn around effort

    Advice to Management

    Keep up the communication


  2. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Boston, MA
    Former Employee - Branch Manager in Boston, MA
    Recommends
    Positive Outlook

    I worked at Santander full-time (More than a year)

    Pros

    My direct manager did not micro manage and was supportive when needed. As long as you are doing your calls, outreach, and exceeding your goals you have freedom and flexibility. I was only there for a year and made 25k in bonuses plus salary.

    Cons

    Upper management was changing too often which left middle management in the dark. There wasn't a lot of room to grow if you wanted to change out of the branches.

    Advice to Management

    Keep middle management in the loop, especially of changes that will affect their day to day operations. Have a better development program when branch mangers want to be promoted to others departments.

  3. "quantitative analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quant in Boston, MA
    Former Employee - Quant in Boston, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Santander full-time (More than a year)

    Pros

    collaborative environment. people there are helpful

    Cons

    not a good place to start one's career in terms of sharp learning curve


  4. "Business Intelligence Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Intelligence Analyst in Coral Gables, FL
    Current Employee - Business Intelligence Analyst in Coral Gables, FL
    Recommends
    Approves of CEO

    I have been working at Santander full-time (Less than a year)

    Pros

    I have been working at Santander for three months and the experience have been amazing. I am learning a lot of new things. Very young spirited , great coworkers and space to grow.

    Cons

    Nothing yet at least that affects me directly. The remote working possibilities could be improved. I see a lot of rotation with bankers.

    Advice to Management

    Keep up the good work


  5. "SVP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in New York, NY
    Former Employee - Senior Vice President in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Santander full-time (More than 3 years)

    Pros

    Multi National Institution with significant resources.

    Cons

    Constant executive level changes creating operational inefficiencies.

    Advice to Management

    Stabilize your management team for a more consistent operating results.


  6. Helpful (1)

    "Lack of Trained Managers, Lack of Trained HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Boston, MA
    Former Employee - Analyst in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Santander full-time (More than 5 years)

    Pros

    Loved the work I conducted
    Allowed a good work/life balance on our team
    Teamwork within each teamwork and across others

    Cons

    Managers lack management training
    Managers punish employees who offer constructive feedback
    Managers openly encourage employees to talk to each other department wide, but turn around and punish them for doing so in private during reviews
    Compensation for existing (Sovereign) employees well below market value
    Goals established in the beginning of the year, that are SMART, are changed 2 days prior to year end performance reviews, and no longer SMART causing employees to barely meet goals
    Sr Leadership made promises, yet never delivered
    Year end performance review timeline lasts 5 months

    Advice to Management

    Active listen to their employees
    Institute required management training BEFORE becoming manager (career pathing)
    Institute 360 feedback
    Hold managers accountable for their team's constructive feedback
    Hold managers accountable for employee retention
    Shorten year end performance review timeline
    Managers need to treat all employees fairly, equally
    Provide career pathing within the company and in the industry


  7. "Excellent place to gain experience in the banking field."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AVP-Analyst in Miami, FL
    Current Employee - AVP-Analyst in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Santander full-time (More than 10 years)

    Pros

    Best place to gain experience in the financial field. Great people to work with. Excellent benefits, they really care about the employee family and personal life. Great atmosphere

    Cons

    Low pay, the experience does not get pay. A lot of responsibilities with no compensation. Work in different projects without any kind of reward

  8. Helpful (5)

    "Branch Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Operations Manager in Boston, MA
    Former Employee - Branch Operations Manager in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Santander full-time (More than a year)

    Pros

    - Learned A LOT about what it means to be a manager
    - Small bank so I was able to know everyone that worked within the same district as me
    - DIVERSE employees. Loved having co-workers of different backgrounds
    - Easily able to move up.
    - Plenty of banking knowledge given
    - Extremely talented people work there. You will find life friends and inspiration people (in branches).

    Cons

    - There were times I was not able to have LUNCH BREAK (which is against the law btw) because the turnover rate in my district was HORRIBLE. Even though they have "float staff" that go around helping branches, NO ONE came to help. I had to contact HR in order to FINALLY have the float manager send someone to my branch so I could take a break after having told him I needed someone!
    - When I worked under short-staffed conditions and had to maintain the teller line all by myself with no break when the manager was on PTO (I was second in command so when the manager is on PTO, I'm the manager), I got sick and had to call out the next day. The District Executive ended up reprimanding me for calling out! MAYBE if you cared about your employees and send adequate help, I wouldn't have gotten sick from being overworked and NOT GETTING A LUNCH BREAK!
    - If you run out of Paid Time Off (PTO), you cannot even call out sick. Having to call out sick should not be something that can be held against an employee. Especially if you have a doctors note.
    - The medical benefits are a joke.
    - The way HR handles severe situations is a joke, they only care about covering the company.
    -My pay for all the work I did was 100% not enough. I was GROSSLY underpaid!
    -NO work-life balance. NONE.

    Advice to Management

    - PAY PEOPLE WHAT THEY DESERVE. If someone starts as a teller at, for example 14.50 or even 16.50 and gets promoted to Operations MANAGER, they should not get paid only a couple bucks more. MINIMUM is probably 25/hour for the amount of work that goes into it!
    - If the turnover rate is so bad, there's a real REAL reason for it! Ask your employees what THE COMPANY can do for them instead of continuously pushing for them to give the company more and more.


  9. Helpful (1)

    "Great for building your resume"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Boston, MA
    Current Employee - Systems Analyst in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Santander full-time (More than a year)

    Pros

    The constant changes give you the opportunity to build your resume.

    Cons

    Never ending changes, high employee turnover and management keps changing as well.

    Advice to Management

    Employees need to be more valued and not be treated poorly like they are.


  10. "Easy but dead end"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Operations Manager in Newton, MA
    Current Employee - Branch Operations Manager in Newton, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Santander full-time (More than a year)

    Pros

    Decent Benefits(401k, time off, etc),

    Cons

    Pay is on lower side, changes constantly occurring and affecting performance, opportunities to seem limited unless moving to different departments

    Advice to Management

    Major changes occur too suddenly


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