Sapient Reviews | Glassdoor

Sapient Reviews

Updated January 27, 2017
163 reviews

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2.0
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Sapient President & CEO Alan J. Herrick
Alan J. Herrick
64 Ratings

163 Employee Reviews

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Pros
  • Great culture & work life balance (in 62 reviews)

  • Good work culture, great team spirit (in 100 reviews)

Cons
  • work life balance is not very good (in 307 reviews)

  • In most of the projects there is no work life balance but the leadership tries to fix it (in 69 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great digital strategy and implementation firm with a very insular management culture."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Chicago, IL
    Former Employee - Director in Chicago, IL
    Neutral Outlook
    No opinion of CEO

    I worked at Sapient full-time

    Pros

    There are smart, committed people here that know their space. There is also a substantial breadth to the type of work they deliver.

    It's a data-driven firm that tries, and for the most part succeeds, at intersecting digital, systems integration, IT strategy, digital strategy, and client management discipline.

    Cons

    Below market salaries. Sapient pays 10-20% below market consistently. Sapient asks you to "buy into" their culture and markets that as a key differentiator. Having worked at multiple consulting firms in my career, I don't buy this argument. Pay your people what they're worth. Have a great culture, and that's a good retention tool, but pay them their value.

    Management is insular. There is definitely an "us" - long-time Sapienters who were there from the early days, and a "them" - new people to the culture. As someone who was a director-level at Sapient, there were many times that you felt left out or dismissed because you weren't here in those early days. In a word: hubris.

    Advice to Management

    Open up. The management here is "inbred" - there is not much in the way of new thinking. They are NOT open to new ideas from the "new guard'...and they shouldn't fear it or dismiss it. Points on the marketing of openness, but points deducted for the reality of it.


  2. Helpful (1)

    "contractor vs full-time employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Interactive Developer in Arlington, VA
    Former Contractor - Interactive Developer in Arlington, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sapient as a contractor (Less than a year)

    Pros

    Tech leaders are a great source of knowledge, office layout allows people to communicate more, fast pace development, use of new technologies, nice facilities.

    Cons

    My experience at Sapient was great until I tried to convert from contractor to a full-time employment. If I would have converted to a full time employee, I would have cut my paycheck by ~30%, also management will tell you that contractors are the same as full time employees, but truly speaking; there are a lot of differences. At the time I was working as a contractors, other 3 people left because of the same issue, paycheck cut. I would recommend you to have all those conversations up front and save those emails for a near future when Sapient tries to convert you to a full time employee.


  3. Helpful (2)

    "Ugh it was a lousy experience"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sapient full-time (Less than a year)

    Pros

    It managed to evolve and excel over a long period of time. You have to give the credit to the top leadership who was in charge all those years.

    Cons

    on the ground, pretty toxic culture. my guess is it takes a strong middle management layer to carry on the good spirit of an established company. that wasn't the case at Sapient. lots of aspirational young kids and a few extremely good leaders at the very top. If you don't belong to either group, it is hell.


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  5. Helpful (1)

    "The pay is great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fairfax, VA
    Former Employee - Anonymous Employee in Fairfax, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Sapient full-time (More than 3 years)

    Pros

    The best part about working at Sapient was the paycheck.
    There are also some very smart and talented people you have opportunities to work with.

    Cons

    They tout Openess as a cultural value, but it is quite the opposite. Never express any opinion to or in front of "leadership" that is contrary to the positive spin they put on everything. VERY political and judgmental environment where everything you do is under constant intense scrutiny. You need a thick skin to work here.


  6. Helpful (6)

    "Was Great - Then Publicis Showed Up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Boston, MA
    Former Employee - Senior Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Sapient full-time (More than a year)

    Pros

    Dedicated people who really enjoyed their work. Everyone was on a mission to do their best work. Many managers gave you great freedom to explore new things within your group or even shadow other people outside of your group.

    Cons

    Then Publicis purchased us and management was completely duped. Leaders within Sapient are smart, but have grown up in an agency world of smoke and mirrors. Leadership meetings rarely showed any growth targets, strategy of how we were going to get there, or even how well we did in the past quarter. It was as if the artsy kids were in charge of the business school.

    Then Publicis showed up with a big smile, but they wanted numbers with tight deadlines. The Sapient leadership was still showing them decks of pretty pictures without a number to be found. So the cuts came. Leadership still didn't have a clue and continued to show their pretty decks. Publicis was unimpressed and demanded more cuts. Then the Publicis auditors showed up to make sense of it all.

    Advice to Management

    Good luck. You are in over your heads. Look around at what happened to Digitas and Razorfish.


  7. "Life at Sapient"

    Star Star Star Star Star
    Current Employee - Project Manager in Boston, MA
    Current Employee - Project Manager in Boston, MA

    I have been working at Sapient (Less than a year)

    Pros

    - Technically sound firm
    - Package is competent in the industry

    Cons

    - Bad work life balance

    Advice to Management

    Please don't look at your employees as Machines


  8. Helpful (1)

    "Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager, Technology in Houston, TX
    Current Employee - Senior Manager, Technology in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sapient full-time (More than 10 years)

    Pros

    Great culture
    Great Opportunities to grow

    Cons

    Worst compensation in the market
    Some bad leaders are spoiling the name
    Need a godfather to survive

    Advice to Management

    Make your rules applicable to everyone. When it comes to promotions there is a great disparity between deserving vs ones having godfathers


  9. "Senior Associate Business Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate in New York, NY
    Former Employee - Senior Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sapient full-time (More than a year)

    Pros

    Some very smart hardworking people, potentially interesting opportunities to take advantage of if you have the right person to go to bat for you.

    Cons

    No clear growth path, poor management, fragmented culture


  10. Helpful (2)

    "Associate Technology L1 - Fresher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Friendly work culture. Good overseas opportunities.

    Cons

    Difficult to progress unless you suck up to management.
    Terrible work/life balance.


  11. Helpful (1)

    "Keeps trying to reinvent itself. Sort of works."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sapient full-time (More than 5 years)

    Pros

    Smart people, mostly interesting work, some amazing work

    Cons

    Poor communication, bad environment for women, not clear how to get promoted, pat themselves on the back all the time rather than looking at what they could do better. Lots of tension between creatives and techs.

    Advice to Management

    Talk to your people. Learn from them. That means more than letting people know they can "email you any time." They won't.



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