Sarnova Reviews | Glassdoor

Sarnova Reviews

Updated May 17, 2017
23 reviews

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2.9
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Jeff Prestel
8 Ratings

23 Employee Reviews

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  1. "Support Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Service in Dublin, OH
    Current Employee - Support Service in Dublin, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sarnova full-time (More than a year)

    Pros

    - Employees receive 3 weeks PTO starting out.
    - Great employee engagement activities
    - Wear jeans on Friday's
    - Great employee reward and recognition programs
    - Great healthcare and house benefits
    - Great training program

    Cons

    I honestly have no complaints about working here!

    Advice to Management

    None! Management is taking the right steps to get involved in the community and to help us grow! It's a great time to work here!


  2. Helpful (1)

    "Bad Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, OH
    Former Employee - Anonymous Employee in Dublin, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sarnova full-time (More than a year)

    Pros

    Decent Christmas and Employee Appreciate Party

    Cons

    Benefits are high and bad leadership

    Advice to Management

    Don't take advantage of your staff and their hard work and not pay them market pay.

  3. "Pre Hospital Division"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional Sales, Marketing and Product Manager in Port St Lucie, FL
    Former Employee - Professional Sales, Marketing and Product Manager in Port St Lucie, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Sarnova full-time (More than 10 years)

    Pros

    Hundreds of products to offer your customers.

    Cons

    Always changing sales directions. Too many ideas that were implemted, but never succeeded.

    Advice to Management

    Better vetting process for Managerial level positions would be suggested. Hiring a person because they were a Clinician certainly does not make them a capable Manager. Hiring anyone who has retired once already is not a good idea either.


  4. Helpful (3)

    "PAINFUL!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Dublin, OH
    Former Employee - Customer Service Representative in Dublin, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Sarnova full-time (More than a year)

    Pros

    Excellent benefits, competitive wages, great customer base

    There are a lot of employee appreciation-related events that show someone, somewhere cares (although, in customer service, you will NEVER participate)... if you work in a different department.

    Cons

    This is a call center job, though saying that is akin to using a curse word in the department. You are micro-managed in all regards, even if you prove yourself. You can exceed all expectations, and unless you're one of the elite "favorites", nothing you do will ever be good enough. Unless they need something from you. Also, make sure you don't get sick, have a family emergency, or have someone die, because you can pretty much forget about them working with you. Management will talk poorly and unprofessionally about you, their management, any co-workers, etc. to anyone who will listen. This place is an HR nightmare. Despite being well over-qualified, you will not get promoted. Also, the no cell phone rule is strictly enforced, so in the event that you have urgent personal matters to attend to... you're out of luck.

    If you are hard-working, honest, driven, career-minded, or kind, please listen to me - look elsewhere.

    Advice to Management

    Stop micro-managing solid employees. Be honest about job descriptions. Quit playing favorites. Understand when life comes up. Learn how to be professional, honest, compassionate human beings so your employees can feel appreciated instead of having a knot in their stomach coming to work everyday.


  5. Helpful (1)

    "Operation"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sarnova (Less than a year)

    Pros

    Good environment to work. Nice colleagues. People knows what their responsibilities are and willing to make the company better.

    Cons

    ERP system is not that good. They're using Microsoft GP instead of SAP. Working laptop is quite old.

    Advice to Management

    Maybe you can upgrade our IT equipment? Sometimes the laptop is the one who delays the work.


  6. Helpful (5)

    "Would not like to say"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, OH
    Current Employee - Anonymous Employee in Dublin, OH
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Food Truck Fridays
    Jeans on Friday
    Everyone gets 3 weeks of PTO when they begin

    Cons

    This used to be a great company many years ago. The leadership is awful and only care about making money. The warehouses are a mess, the purchasing team is clueless, the HR team is run by someone that is a "yes" person and will not stand up for the people of the company and on top of that our CFO would prefer us to keep ourselves well so that the company does not have to pay for benefits (made that clear this week in our town hall meeting) NICE. I can say that many of us want out and are looking.

    Advice to Management

    Why even give any. HR does a employee feedback survey every year the results fall on death ears. They do nothing with the info to make it better.


  7. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, OH
    Current Employee - Anonymous Employee in Dublin, OH
    Doesn't Recommend
    Positive Outlook

    I have been working at Sarnova full-time (Less than a year)

    Pros

    Great medical bennies (dental, vision, health, accident and death, disability, 401K and Roth 401 with a 5 morningstar ratibg), wellness allowance, good pay and supportive culture.

    Cons

    I am not a huge fan of the enterprise resource system, it's a little dated for the volume of work we do.

    Advice to Management

    Get the new enterprise management system and maybe a pool for the back lot? That'd be sick.

  8. Helpful (3)

    "Best job ever when I first started working there. For the first four years. After the plant manager left, it went down."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Picker, Packer in Southaven, MS
    Former Employee - Picker, Packer in Southaven, MS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sarnova full-time (More than 5 years)

    Pros

    Can't think of any except that it was a paycheck.

    Cons

    No consistency. Turnover in employees. Management will fire you if you breathe wrong. There's no freedom of speech. Management listens in on your conversations when you're on break.

    Advice to Management

    Get to know your people. Get to know what type of people you have working for you. So that there won't be any more mistakes as far as the reasons for firing someone.


  9. "shipping/receiving/training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Southaven, MS
    Former Employee - Warehouse Associate in Southaven, MS
    Recommends
    Neutral Outlook

    I worked at Sarnova full-time (More than 3 years)

    Pros

    family atmosphere/small group/excellent benefits

    Cons

    short breaks/ slight lack of communication skills by management

    Advice to Management

    be more understanding to employee personal issues


  10. "I would work there again in a heartbeat!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Database Administrator in Dublin, OH
    Current Employee - Database Administrator in Dublin, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sarnova full-time (More than a year)

    Pros

    this has that "mom and pop shop" feel, many folks have been there a long time and KNOW the business inside and out.

    Cons

    I really did not dislike anything about Sarnova.

    Advice to Management

    talk to some folks on MIS about what processes are not working and how they can be fixed.


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