Saxbys Reviews | Glassdoor

Saxbys Reviews

Updated Aug 11, 2019

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Found 76 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
83%
Approve of CEO
Nick Bayer
42 Ratings
  1. "Easy part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista 

    I have been working at Saxbys part-time

    Pros

    Easy work, cool people and chill environment, free coffee

    Cons

    Not enough mobility or pay

    Saxbys2019-08-12
  2. "Seems easy but more to it"

    StarStarStarStarStar
    Current Employee - Host in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Saxbys part-time for less than a year

    Pros

    Good communication with the company and fast hiring process

    Cons

    Depending on the cafe , can get really busy and have some guests that expect their drink made fast

    Saxbys2019-07-29
  3. "Good job for students"

    StarStarStarStarStar
    Current Employee - Team Lead II 

    I have been working at Saxbys part-time

    Pros

    Flexible if you’re a student

    Cons

    Can be hard to always get enough hours

    Saxbys2019-07-09
  4. "Focus less on growth and more on cafes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Saxbys part-time for less than a year

    Pros

    -Co workers were great -free coffee

    Cons

    -Terrible pay- lower than most baristas in Philadelphia, and we made barely any tips as they only take cash tips -Headquarters does not care at all about the cafe employees, and is not diverse at all -They advertise their culture as a team, but it's all BS

    Advice to Management

    -Accept credit card tips!!!!!! -Pay baristas a competitive rate -Stop adding more things for counter staff to do, like app orders, but not pay us more

    Saxbys2019-07-03
  5. "Good for an in-between job/ during school"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Saxbys part-time for less than a year

    Pros

    If you want the traditional barista experience with a touch of coffee chain management, Saxbys is the happy medium. Not everything is streamlined (yet) and you still learn how to be a traditional barista. You still pull the espresso shots, steam the milk, etc. You gain familiarity with the overall cafe operations. The work culture is one of the best - team members are just generally very open and communicative.

    Cons

    A lot of prep work goes into house made sauces, grab and go food, and general cafe upkeep. For the money that the company rakes in, they could definitely increase pay. Some tasks are very unconventional for the work you would expect as a barista.

    Advice to Management

    Don't cut labor when cafe is still profitable. Understand that your employees are your greatest assets and a happy, loyal worker is what makes a business stand out not just to the guests but as a testament to the work culture. Allow for flexibility within shifts and know that while anchoring encourages responsibility, sometimes it can inhibit optimal operation. Increase pay differential between hosts and baristas as...

    Show More
    Saxbys2019-06-22
  6. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead I in Durham, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Saxbys part-time for more than 3 years

    Pros

    Great environment to work in with amazing staff

    Cons

    Not many cons about this company!

    Saxbys2019-06-16
  7. "Pretty Good"

    StarStarStarStarStar
    Current Employee - Host/Barista 

    I have been working at Saxbys part-time

    Pros

    Working with cool people and getting on shift drinks

    Cons

    Dealing with impatient guests in busy situations and low pay

    Saxbys2019-06-08
  8. "Barista experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Saxbys part-time for more than a year

    Pros

    great coworkers and interactions with costumers

    Cons

    pay is lower than other coffee estalishments

    Saxbys2019-06-04
  9. "Fair job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista 
    Recommends
    Approves of CEO

    I have been working at Saxbys part-time for less than a year

    Pros

    Good people, manageable work, good hours

    Cons

    Salary is not high enough, high turnover

    Saxbys2019-05-11
  10. "Working"

    StarStarStarStarStar
    Current Employee - Barista 

    I have been working at Saxbys part-time

    Pros

    Good customers, easy work load, discount on food and drinks

    Cons

    Long hours on your feet, no break, short staffed sometimes

    Saxbys2019-05-06
Found 76 reviews