Saxbys Team Lead Reviews | Glassdoor

Saxbys Team Lead Reviews

Updated Jul 9, 2019

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Found 9 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
97%
Approve of CEO
Nick Bayer
4 Ratings
  1. "Good job for students"

    StarStarStarStarStar
      Current Employee - Team Lead II 

      I have been working at Saxbys part-time

      Pros

      Flexible if you’re a student

      Cons

      Can be hard to always get enough hours

      Saxbys2019-07-09
    • "Great company!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      Former Employee - Team Lead I in Durham, NH
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Saxbys part-time for more than 3 years

      Pros

      Great environment to work in with amazing staff

      Cons

      Not many cons about this company!

      Saxbys2019-06-16
    • "Team Lead"

      StarStarStarStarStar
      • Culture & Values
      • Career Opportunities
      Current Employee - Team Lead 
      Recommends
      Approves of CEO

      I have been working at Saxbys part-time for more than a year

      Pros

      Decent compensation, flexible hours, friendly work environment, lots of room to move up in the company

      Cons

      Young staff, difficult customer base

      Saxbys2018-11-26
    • "Geat company culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Team Lead 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Saxbys part-time for less than a year

      Pros

      Great employees and company culture! The training process is very effective.

      Cons

      Long training process, but worth it overall

      Saxbys2018-06-05
    • "Do not work here"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Team Lead 
      Doesn't Recommend
      Negative Outlook

      I worked at Saxbys part-time for less than a year

      Pros

      Learn new skills, lots of training

      Cons

      You're expected to do a lot of work for the amount of pay. Make sandwiches, make coffee drinks, clean, do dishes, be EXTREMELY nice to customers, even when they are not very kind with you. When I started working here, they over hired, which translated into one shift a week. They transferred me into another coffee shop, which was poorly managed. The manager of this shop often criticized all the employees and made people...

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      Advice to Management

      Be honest with the people you employ about the expectations you set for them. Don't be extremely nice during training, and then criticize them heavily. Hire better people to manage your stores.

      Saxbys2018-05-30
    • "Team Lead"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Team Lead in Philadelphia, PA
      Doesn't Recommend
      Neutral Outlook

      I have been working at Saxbys part-time for more than a year

      Pros

      Fun work environment, opportunities to learn new skills

      Cons

      Low pay rate, small chance of progress and development, very corporate for a “local” coffee chain

      Advice to Management

      Care about your employees more and treat them better, higher pay rates would be nice. A livable wage would benefit everyone.

      Saxbys2018-02-26
    • "Work for students"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Team Lead 
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I worked at Saxbys full-time for more than a year

      Pros

      Flexible hours, good meal plan

      Cons

      Underpaid, overworked, very high turnover

      Saxbys2017-11-07
    • Helpful (1)

      "Good stepping stone, but work environment could be turbulent and/or toxic at points"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Team Lead in Philadelphia, PA
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I worked at Saxbys part-time for more than a year

      Pros

      -Fun team members to work with (at least at the Drexel cafe, which hired solely Drexel students) - 50% off drinks and 10% off food off shift, with 50% off food on shift -Good entry level experience to move into the food/beverage industry (training covers kitchen, making drinks, and operating register) -Servsafe certification when promoted to team lead -Company was philanthropic, and coordinated many partnerships/fundraising...

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      Cons

      -Some team members did not pull their weight and had an attitude when asked to -Food discount used to be 50% off with a free meal on long shifts (6+ hours) -Things get a little hectic when the manager switches every six months, and the extra work usually falls on the rest of the team. -Could be very short staffed at points, resulting in long shifts for almost everybody -Managers play favorites with hiring and promotions...

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      Advice to Management

      Increase compensation for tier II and III team leads (if not for all team members). A tier III's responsibilities are too close to a manager's for $10/hr.

      Saxbys2017-07-03
    • Helpful (1)

      "Have worked for Saxbys for nearly a year; I enjoy my job but need to get out soon due to lack of pay."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Team Lead in Philadelphia, PA
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at Saxbys part-time for less than a year

      Pros

      It's a fun atmosphere, especially during a rush (if you enjoy high volume environments), tips aren't so bad, I've made good friends with coworkers, and you get free drinks and 50% discount on drinks all other saxbys locations.

      Cons

      The pay is not enough for the amount of work/hours employees put in. I put a lot of energy into my job but I know that at the most, being part time, I can only make up to 10 dollars. I also don't feel like I have received proper training as a barista and would be clueless if thrown behind an upscale coffee bar.

      Advice to Management

      Your "team members" will value their jobs and work harder if you give them a bit more pay!Team lead IIIs who have been with the company for years should not be making only 10 bucks an hour.

      Saxbys2017-06-30
    Found 9 reviews