Saxbys "barista" Reviews | Glassdoor

Saxbys Employee Reviews about "barista"

Updated Aug 11, 2019

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Found 76 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
83%
Approve of CEO
Nick Bayer
42 Ratings
Pros
  • "Decent compensation, flexible hours, friendly work environment, lots of room to move up in the company(in 5 reviews)

  • "Teaches you how to be a barista(in 5 reviews)

Cons
  • "Since there are only two baristas working at once, if someone does not show up to their shift, one person is left to run the entire store by themselves(in 6 reviews)

  • "Dealing with impatient guests in busy situations and low pay(in 5 reviews)

More Pros and Cons

Reviews about "barista"

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  1. "Good for an in-between job/ during school"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barista in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Saxbys part-time for less than a year

    Pros

    If you want the traditional barista experience with a touch of coffee chain management, Saxbys is the happy medium. Not everything is streamlined (yet) and you still learn how to be a traditional barista. You still pull the espresso shots, steam the milk, etc. You gain familiarity with the overall cafe operations. The work culture is one of the best - team members are just generally very open and communicative.

    Cons

    A lot of prep work goes into house made sauces, grab and go food, and general cafe upkeep. For the money that the company rakes in, they could definitely increase pay. Some tasks are very unconventional for the work you would expect as a barista.

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    Saxbys2019-06-22
  2. "Saxbys Coffee Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista 

    I worked at Saxbys part-time

    Pros

    They really stress engaging with customers so, if you're a people person like me, you'll really enjoy that aspect. The majority of the staff that they hire at the cafes are very friendly as well and you'll definitely make some friends out of it. The friendly cafe staff is the biggest redeeming quality and, often times, it's what makes baristas stay.

    Cons

    Management is extremely cliquey. They very clearly pick favorites among the cafe staff and if you don't eat, sleep, and breathe, Saxbys Coffee they treat you noticeably different (i.e. getting on your case for things that they let other employers get away with, gossiping, etc.). You see a lot of people fake being overly enthusiastic about the company in order to not get on management's bad side and it starts to feel cult-like.

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    Saxbys2019-02-06
  3. "Not ideal of Trans workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista in Philadelphia, PA
    Doesn't Recommend

    I worked at Saxbys part-time for less than a year

    Pros

    Teaches you how to be a barista

    Cons

    Pronouns/trans issues are not taken seriously.

    Continue reading
    Saxbys2018-12-03
  4. "Comfortable and Up-Beat Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier/Barista in Springboro, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Saxbys part-time for less than a year

    Pros

    - Only two baristas operate the entire cafe at once, and each split the tips at the end of each of their shifts'. - There was no manager on board when I worked there; therefore there was not much authority but the store still ran very smoothly. - The owner was very kind-hearted and lenient on sick/vacation days; the whole atmosphere of the store was very laid back. - Since Saxby's makes almost everything from scratch, there is a lot to learn about making coffee at this job and it can be fun getting to have all of that knowledge. - Employees partake in their own private Facebook page, which makes calling off or finding someone to cover your shift much more convenient. The owner also plans things like Christmas parties or secret Santa for all the employees to partake in.

    Cons

    - Since there are only two baristas working at once, if someone does not show up to their shift, one person is left to run the entire store by themselves. - The job can be very challenging, especially on busy mornings. The line could be going out the door and there could be 15 cars in the drive through, and you still have to remember all of the drinks you need to make and who to give them to. - The shifts are usually very short, mostly four to six hours long. There were a lot of employees working there at the time, so most people only got 10-15 hours a week.

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    Saxbys2017-03-26
  5. "Fine for a Part Time job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Saxbys

    Pros

    The people (co-workers and customers) were generally great. The coffee was also a big perk. All in all, it was a good place to learn barista skills.

    Cons

    The hours, and sometimes the management were not the best. That being said, I think the company does a good job overall of hiring people who match their values.

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    Saxbys2016-04-16
Found 76 reviews