Sbarro Reviews | Glassdoor

Sbarro Reviews

Updated May 19, 2018
118 reviews

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2.4
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J. David Karam
37 Ratings

118 Employee Reviews

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Pros
  • Good free food, opportunity to meet great people and the opportunity to move up in management (in 18 reviews)

  • Nice working staff and pretty flexible scheduling (in 6 reviews)

Cons
  • Long hours change in management and company bankruptcy (in 9 reviews)

  • Low pay, and the managers always seemed stressed by corporate and so they constantly trying to hit goals by being too pushy (in 7 reviews)

More Pros and Cons

  1. "Salary"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sbarro part-time

    Pros

    fun environement and time goes by fast

    Cons

    Really hot, and hours may be long


  2. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Cambridge, MA
    Former Employee - General Manager in Cambridge, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sbarro full-time (More than a year)

    Pros

    delicious food, good team, somewhat supportive direct supervisor. ok pay.

    Cons

    long hours, no quality of life.

    Advice to Management

    listen to the team on site, as they are in a better position to assess the overall operations and suggest what could be done to enhance customer service, menu, food quality, just to name a few.

  3. "It’s the worst place ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There is actually no pros

    Cons

    Everything about this job was bad

    Advice to Management

    The manager was doing some really fishy stuff in there


  4. "pizza"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sbarro part-time (More than 3 years)

    Pros

    Free food! as well as a great work environment depending on who you work with

    Cons

    Minimum wage pay, I have been working here for three years and only manged to get an 8 cents raise. Also no clear advancement opportunity's, company seems to be focused on profit only and not on its employees.


  5. "Welcome to hell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sbarro full-time (More than 8 years)

    Pros

    You will have a greater appreciation for your free time and this job will force you to grow as a person. You will also learn what its like to do everything the hard way.

    Cons

    Terribly long hours, constantly being understaffed, consistent call outs, completely unorganized upper management that constantly sends you contradictory messages, director of operations or DO's are consistently rude and will berate you. Long conference calls that accomplish nothing besides giving the Dog's an opportunity to yell at everyone in their market at the same time. They literally have a safery newsletter with pictures of employees not following safety regulations or dress code policies and they are managers and safety ambassadors who are supposed to ensuring that these things do not happen. There is tons of paperwork and no time to do it it's almost like they do it intentionally so when they are done with you they can fire you for not filling out the proper paperwork.

    Advice to Management

    My advice to the higher ups would be take care of your employees stop ignoring complaints against management. Switch to a new business model your CEO literally said in a interview that the company uses an outdated business model and is not sustainable. So adapt make food to order instead of having it sit out all day because let's be honest here you know as well as I do no one follows the 2 hour hold time especially when your dos consistently complain about waste and food cost. yet the CEO says that those things are not an issue.


  6. "Shift Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Charlotte, NC
    Current Employee - Shift Supervisor in Charlotte, NC
    Recommends
    Positive Outlook

    I have been working at Sbarro full-time (More than a year)

    Pros

    Easy to manage, fast paced so its something always to do and I love working morning shift.

    Cons

    Always short staffed., no one wants to work with certain management.

    Advice to Management

    Treat the youngsters as adults and not kids, they applied and got hired so teach them the way Sbarro wants the store operated.


  7. "It was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Orlando, OK
    Former Employee - Manager in Orlando, OK

    I worked at Sbarro full-time (More than a year)

    Pros

    Learned how to make pizza

    Cons

    More of a temporary job,

  8. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Free food, family environment.

    Cons

    No room for growth.


  9. "I can't even eat there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Massapequa Park, NY
    Former Employee - Cashier in Massapequa Park, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sbarro full-time (More than a year)

    Pros

    you get free lunch which is nice

    Cons

    it is not a very clean place and employees are not encouraged to keep place clean just the kitchen

    Advice to Management

    hire an extra person per store


  10. "Best as a first job only"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Cashier
    Former Employee - Server/Cashier
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sbarro part-time (Less than a year)

    Pros

    When I worked there the managers were very cool and understanding people if you had to call out they were usually understanding. Also you get 1 free meal a day

    Cons

    Low pay, and the managers always seemed stressed by corporate and so they constantly trying to hit goals by being too pushy. Also if a customers decides not get something and it's out of your control its still counted against you.


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