ScanSource Reviews | Glassdoor

ScanSource Reviews

Updated July 20, 2017
38 reviews

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4.0
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ScanSource President, CEO, and Director Mike Baur
Mike Baur
27 Ratings

38 Employee Reviews

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Pros
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More Pros and Cons

  1. "Marketing Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Director in Greenville, SC
    Former Employee - Marketing Director in Greenville, SC
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at ScanSource full-time (More than 3 years)

    Pros

    Very family friendly, hard working environment. Stellar benefits.

    Cons

    Flat organization that leaves hard working, experienced employees having to wait along time for new opportunities. A lot of great talent often frustrated under status quo managers.

    Advice to Management

    Seek the real value in VAD and don't waste time on the surface level marketing hype. Customer relationships need to be the true value add to be competitive.


  2. "Scansource"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Analyst in Greenville, SC
    Former Employee - Account Analyst in Greenville, SC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at ScanSource full-time (More than a year)

    Pros

    Nice people and good amenities

    Cons

    No room for improvement in company

  3. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Greenville, SC
    Former Employee - Account Executive in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ScanSource (More than a year)

    Pros

    Great Culture overall with excellent benefits around tuition for MBA's and Student loan repayment.

    Cons

    Poor pay for product managers and support staff.

    Advice to Management

    increase pay to curb turnover


  4. Helpful (1)

    "Great Entry Level Career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising in Greenville, SC
    Current Employee - Merchandising in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ScanSource full-time (More than 5 years)

    Pros

    -The people you work with are awesome, they make coming to work more fun
    -Lots of perks like a gym, cafe, fitness classes, nice campus, and many times free food
    -You gain a lot of experience

    Cons

    -No clear path upward to management...or none at all
    -Seems like you need to work there at least 8 years before being considered for a management level promotion
    -The workload is VERY heavy, they recognize your good work as a an opportunity to give you more work without increasing pay or changing your job title.

    Advice to Management

    -Create more management layers and give your employees more than just a cost of living raise
    -If you can't afford to give a raise, try providing other non-monetary benefits like increased time off or work-from-home options


  5. "Great company with great potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Greenville, SC
    Current Employee - Anonymous in Greenville, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at ScanSource full-time

    Pros

    This is a fantastic place to work and I want it to be known that the Pros far outweigh the Cons in my opinion.

    - Friendly atmosphere
    - Family Oriented
    - Reasonable Schedules
    - Clean Work Environment
    - Job Freedom
    - Volunteering Opportunities
    - Travel Opportunities
    - Community Focused

    Cons

    The pay could definitely be better. Career advancement opportunities are few and far between. Decision making is often misplaced. There is good deal of micromanagement going on.

    Advice to Management

    I think it's silly that a multi-billion dollar company has so many complaints about sub par compensation. A company is only as good as its employees and they should be compensated accordingly.

    Let the most qualified individuals within a department make decisions that affect that department. Don't forget that the people doing a job on a day to day basis know that job better than you.


  6. Helpful (2)

    "Account Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Analyst in Raleigh, NC
    Former Employee - Account Analyst in Raleigh, NC
    Recommends
    Approves of CEO

    I worked at ScanSource (Less than a year)

    Pros

    Great working environment, company culture is great, good "out-of-school" opportunity

    Cons

    Low pay, micro-managed, some employees required to work west coast hours


  7. Helpful (1)

    "Great experience"

    StarStarStarStarStar
    Current Employee - Account Analyst in Greenville, SC
    Current Employee - Account Analyst in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great learning environment with lots of mentors. Company is growing and invests in training. Lots of opportunities if you want them.

    Cons

    I have no cons besides every employee's complaint on wanting to be paid more. There is little focus on long term employee retention.

  8. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Greenville, SC
    Former Employee - Marketing in Greenville, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at ScanSource full-time (More than 5 years)

    Pros

    Friendly coworkers and great benefits. On-site fitness center is a real bonus. It is fairly easy to move laterally between business units and departments to try new things.

    Cons

    Minimal career advancement opportunities and low pay make real growth difficult. They were experiencing growing pains with systems and internal processes.

    Advice to Management

    Keep working to identify and nurture growth for talented people.


  9. "Financial Account Analyst"

    StarStarStarStarStar
    Current Employee - Financial Account Analyst in Greer, SC
    Current Employee - Financial Account Analyst in Greer, SC
    Recommends

    I have been working at ScanSource (More than a year)

    Pros

    Great place to start a career.

    Cons

    Management is fearful of change.


  10. Helpful (1)

    "Financial account analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Account Analyst in Greenville, SC
    Current Employee - Financial Account Analyst in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ScanSource full-time

    Pros

    Manageable workload, employees of all ages, plenty of events.

    Cons

    Lack of responsibilities, much of the effort go unnoticed, our department seems irrelevant


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