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Scentsy

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Scentsy

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Scentsy Reviews

Updated May 31, 2023

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Found 307 of over 388 reviews
3.9
71% Recommend to a Friend
Scentsy  CEO & Co-Owner Orville Thompson
92% Approve of CEO

Found 308 of over 388 reviews

3.9
71%
Recommend to a Friend
92%
Approve of CEO
Scentsy  CEO & Co-Owner Orville Thompson
Orville Thompson
117 Ratings

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Top Review Highlights by Sentiment

Pros
  • "The people at Scentsy are great to work with and I have made many friends and acquaintances here.(in 31 reviews)
  • "It has really good Benefits(in 18 reviews)
  • "The culture is great(in 14 reviews)
  • "It is also nice that you can make your own hours, work from home, or on the go!(in 9 reviews)
  • "extra money and stuff you buy goes toward what you earn each month(in 7 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Scentsy and is not affected by filters.

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  1. 5.0
    Former Employee, less than 1 year

    Great Work Culture just repetitive

    May 3, 2023 - Shipping in Meridian, ID
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The work culture is really high quality. You can make several genuine friends there and chat with some as you work. You don't need previous experience, it's really easy to catch on to the different things they'll have you do. The bosses are friendly as well and they'll learn your name. Time will pass really quickly as you work hard.

    Cons

    It is largely repetitive. They shift you around, but it's still largely the same genre of work all day. There are a few tasks that are really uncomfortable to do. One is bagging ice, another is moving around dusty hay-like stuff.

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    Scentsy Response

    Thank you for taking the time to share your thoughts about your experience working with us. We're thrilled to hear that you enjoyed our work culture and found it easy to make genuine friends while chatting with them as you worked. We're glad that you found it easy to catch on to the different things that we had you do, and that you found our bosses friendly and approachable. However, we're sorry to hear that you found the work to be largely repetitive. While we do shift our employees around to different tasks, we understand that some of the work can become monotonous. We appreciate your feedback and will work to improve the variety of tasks we offer in the future. We also apologize for the discomfort you experienced while bagging ice and moving around dusty hay-like stuff. We understand that some tasks can be uncomfortable and we strive to make our work environment as safe and comfortable as possible. We will look into ways to improve the working conditions for these tasks. We appreciate your honest feedback and hope that you'll continue to share your thoughts with us. Thank you again for your contributions to our team.

  2. 3.0
    Former Employee

    Toxic

    May 31, 2023 - Cycle Counter 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy job to learn. Walking a lot keeps you fit.

    Cons

    Full of drama from employees and management.

    Be the first to find this review helpful
  3. Join the Scentsy team
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  4. 1.0
    Former Employee

    Scam

    May 24, 2023 - Call Center Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Teammates were fun to work with. Corporate building is nice.

    Cons

    The entire business preys on people who are trying to earn a living by trapping them in debt to the company if they don't meet certain goals

    Continue reading
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    Scentsy Response

    Thank you for taking the time to provide feedback on your experience working at Scentsy. we appreciate your positive remarks about the camaraderie among your teammates and the pleasant corporate building. As you know, Scentsy is part of the Direct Selling Association, therefore we prioritize ethical conduct and responsible business practices. We understand the importance of supporting our Consultants in their professional goals without placing them under undue financial pressure. Scentsy has implemented various measures to provide comprehensive training, mentorship, and ongoing support to empower our Consultants to succeed. Thank you again for your feedback.

  5. 1.0
    Former Employee

    Don’t work here

    May 19, 2023 - Picker/Packer in Rock Hill, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They give you 2 weeks off with pay during Christmas time.

    Cons

    They only pay $15hr. I worked there for 2 years and never raised any kind of raise. Very disorganized, make up rules as they go.

    Continue reading
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    Scentsy Response

    Thank you for sharing your feedback regarding your experience working at Scentsy as a Picker/Packer. We appreciate your insights and want to assure you that we take all feedback seriously, as it helps us identify areas for improvement. We wish you the best in your future endeavors.

  6. 3.0
    Current Employee, more than 3 years

    Super Low Pay

    Feb 20, 2023 - Consultant Support Representative in Meridian, ID
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Culture is fun, they love to spend money on events, food, and hang-out time. Everyone is nice and enjoyable to work with.

    Cons

    They don't like to give raises. They would rather spend money on big events and not take care of their people. You will likely need to get a 2nd part-time job to make ends meet, so that means working 40 hours here and another 20 somewhere else, or picking up a lot of overtime if they offer it.

    Continue reading
    2 people found this review helpful

    Scentsy Response

    Thank you for sharing your thoughts and concerns with us. Our company does value the principle of "giving more than you take," and we strive to apply this to all aspects of our business, including compensation. We do have a formal compensation review process in place that is regularly monitored and adjusted to maintain a competitive wage, benefits, and work-life balance for all our employees. We understand that financial challenges can be difficult, and we are committed to supporting our staff in various ways to help them achieve their goals. We appreciate your feedback and will continue to work towards creating a positive work environment for all our team members.

  7. 3.0
    Current Employee, more than 3 years

    Excellent company but low wages

    Feb 23, 2023 - Warehouse Associate in Meridian, ID
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Hours, benefits, perks, fellow associates. Much involved in the community. Encourages volunteer opportunities. On site gym. Free weekly food allowance.

    Cons

    Most supervisors have been around too long, need to engage in the actual work. Cannot manage sitting in an office behind a desk. Wages are ridiculously low, less than many fast food places. No room for advancement in wages. Yearly wage increases put "on hold" this year, after bragging about becoming a billion dollar a year business last year. Also VERY prejudice against those with white skin in many departments.

    Continue reading
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    Scentsy Response

    We appreciate you are enjoying all the perks our Scentsy Campus has to offer. Pertaining to your feedback about tenure of our supervisor’s we are proud our leadership is a tenured and an experienced team. We agree our floor leadership should blend an active amount of hands-on leadership beyond their other administrative duties and will continue to reinforce those protocols. We are sorry to learn you are disappointed in our compensation structure. Our company has a formal compensation review process, and it is monitored and adjusted to maintain a competitive wage, benefits, and life balance. You are correct current merit programs are on hold as many companies respond to the current financial headwinds our country is experiencing . However, we also have a long historical track record of increasing both entry and tenured team members compensation based upon position, merit, leveling and skills of our team. We fully believe in and support diversity of our teams and equal treatment of all our valued team members. We will continue to reinforce those values in our trainings and within our full Scentsy Team. Thank you for your 3 years of tenure at Scentsy. Chief Operating Officer

  8. 5.0
    Current Employee

    MLM Marketing

    Mar 30, 2023 - Certified Scentsy Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I work my own hours and days. I can change full time to part time when ever I choose to.

    Cons

    Finding customer base or people to book parties.

    Continue reading
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  9. 2.0
    Former Employee, more than 3 years

    Not worth it

    Feb 22, 2023 - Consultant Support in Meridian, ID
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good job for a young person still trying to figure out what they want to do. Basic call center tasks

    Cons

    Pay, leadership is horrid. The head of CS (Chuck) only has his position because his brother owns the company, he has no business in the position that he is in. He's aggressive and rude, and doesn't care about others. Nepotism is a huge problem at the company, not just within CS.

    2 people found this review helpful

    Scentsy Response

    Thank you for your feedback. I appreciate the shout out to our Consultant Support department. Our call center provides many unique job opportunities and is a good role for someone wanting to engage with our amazing Consultants. You are right, Chuck is the brother to the owners of Scentsy, but that is not the only reason he is in his role. Aside from the value and experience he offers, he also brings a high level of passion to his position, which may have been interpreted as aggression. I know that is not his intent and I am sorry if this was your experience. Scentsy does not have a nepotism policy. We believe in surrounding ourselves with family and friends that bring value to the workplace. The relationships that exist within the workplace is what makes Scentsy great. We appreciate the feedback you have shared and will continue to look for ways to make Scentsy a better work environment.

  10. 5.0
    Current Employee

    It is what you make it

    Mar 21, 2023 - Consultant in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company and very supportive

    Cons

    Commission based. So it’s what you make of it

    Be the first to find this review helpful
  11. 3.0
    Former Employee

    Could be better

    Mar 1, 2023 - Legal Assistant in Meridian, ID
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good first hand experience in field

    Cons

    depending on job responsibility can be demotivating not being able to have more hours or being able to build experience in other areas within the department. Can be high stakes to finish work within set amount of hours.

    Be the first to find this review helpful

    Scentsy Response

    Thank you for sharing your experience working part-time at Scentsy. It's always valuable to hear first-hand accounts of working in a particular field. We appreciate you providing both the pros and cons of your experience. Your good first-hand experience in the field is undoubtedly a valuable asset that you can leverage in the future. However, we can understand how limited job responsibilities can be demotivating, especially if you are eager to build your experience in other areas within the department. It's also understandable that the high stakes and pressure to complete work within a set amount of hours can be challenging. However, it's important to note that time management skills are critical in many workplaces, and this experience could prove to be beneficial in future roles. Overall, thank you for sharing your experience working at Scentsy.

Viewing 1 - 10 of 308 Reviews
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Scentsy Reviews FAQs

Scentsy has an overall rating of 3.9 out of 5, based on over 388 reviews left anonymously by employees. 71% of employees would recommend working at Scentsy to a friend and 60% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Scentsy employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Scentsy. This rating has decreased by -2% over the last 12 months.

71% of Scentsy employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Scentsy 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Scentsy to be culture, benefits, coworkers and the cons to be career development, senior leadership, management.

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Glassdoor has 388 Scentsy reviews submitted anonymously by Scentsy employees. Read employee reviews and ratings on Glassdoor to decide if Scentsy is right for you.