Scentsy Reviews
Updated May 31, 2023
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Found 308 of over 388 reviews
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Top Review Highlights by Sentiment
- "The people at Scentsy are great to work with and I have made many friends and acquaintances here." (in 31 reviews)
- "Low commission, old fashioned rules regarding social media, IT issues, lack of Communication" (in 7 reviews)
Ratings by Demographics
This rating reflects the overall rating of Scentsy and is not affected by filters.
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- Former Employee, less than 1 year★★★★★
Great Work Culture just repetitive
May 3, 2023 - Shipping in Meridian, IDRecommendCEO ApprovalBusiness OutlookPros
The work culture is really high quality. You can make several genuine friends there and chat with some as you work. You don't need previous experience, it's really easy to catch on to the different things they'll have you do. The bosses are friendly as well and they'll learn your name. Time will pass really quickly as you work hard.
Cons
It is largely repetitive. They shift you around, but it's still largely the same genre of work all day. There are a few tasks that are really uncomfortable to do. One is bagging ice, another is moving around dusty hay-like stuff.
Thank you for taking the time to share your thoughts about your experience working with us. We're thrilled to hear that you enjoyed our work culture and found it easy to make genuine friends while chatting with them as you worked. We're glad that you found it easy to catch on to the different things that we had you do, and that you found our bosses friendly and approachable. However, we're sorry to hear that you found the work to be largely repetitive. While we do shift our employees around to different tasks, we understand that some of the work can become monotonous. We appreciate your feedback and will work to improve the variety of tasks we offer in the future. We also apologize for the discomfort you experienced while bagging ice and moving around dusty hay-like stuff. We understand that some tasks can be uncomfortable and we strive to make our work environment as safe and comfortable as possible. We will look into ways to improve the working conditions for these tasks. We appreciate your honest feedback and hope that you'll continue to share your thoughts with us. Thank you again for your contributions to our team.
- Former Employee★★★★★
Pros
Easy job to learn. Walking a lot keeps you fit.
Cons
Full of drama from employees and management.
- Former Employee★★★★★
Pros
Teammates were fun to work with. Corporate building is nice.
Cons
The entire business preys on people who are trying to earn a living by trapping them in debt to the company if they don't meet certain goals
Continue readingScentsy Response
Thank you for taking the time to provide feedback on your experience working at Scentsy. we appreciate your positive remarks about the camaraderie among your teammates and the pleasant corporate building. As you know, Scentsy is part of the Direct Selling Association, therefore we prioritize ethical conduct and responsible business practices. We understand the importance of supporting our Consultants in their professional goals without placing them under undue financial pressure. Scentsy has implemented various measures to provide comprehensive training, mentorship, and ongoing support to empower our Consultants to succeed. Thank you again for your feedback.
- Former Employee★★★★★
Pros
They give you 2 weeks off with pay during Christmas time.
Cons
They only pay $15hr. I worked there for 2 years and never raised any kind of raise. Very disorganized, make up rules as they go.
Continue readingScentsy Response
Thank you for sharing your feedback regarding your experience working at Scentsy as a Picker/Packer. We appreciate your insights and want to assure you that we take all feedback seriously, as it helps us identify areas for improvement. We wish you the best in your future endeavors.
- Current Employee, more than 3 years★★★★★
Super Low Pay
Feb 20, 2023 - Consultant Support Representative in Meridian, IDRecommendCEO ApprovalBusiness OutlookPros
Culture is fun, they love to spend money on events, food, and hang-out time. Everyone is nice and enjoyable to work with.
Cons
They don't like to give raises. They would rather spend money on big events and not take care of their people. You will likely need to get a 2nd part-time job to make ends meet, so that means working 40 hours here and another 20 somewhere else, or picking up a lot of overtime if they offer it.
Continue readingScentsy Response
Thank you for sharing your thoughts and concerns with us. Our company does value the principle of "giving more than you take," and we strive to apply this to all aspects of our business, including compensation. We do have a formal compensation review process in place that is regularly monitored and adjusted to maintain a competitive wage, benefits, and work-life balance for all our employees. We understand that financial challenges can be difficult, and we are committed to supporting our staff in various ways to help them achieve their goals. We appreciate your feedback and will continue to work towards creating a positive work environment for all our team members.
- Current Employee, more than 3 years★★★★★
Excellent company but low wages
Feb 23, 2023 - Warehouse Associate in Meridian, IDRecommendCEO ApprovalBusiness OutlookPros
Hours, benefits, perks, fellow associates. Much involved in the community. Encourages volunteer opportunities. On site gym. Free weekly food allowance.
Cons
Most supervisors have been around too long, need to engage in the actual work. Cannot manage sitting in an office behind a desk. Wages are ridiculously low, less than many fast food places. No room for advancement in wages. Yearly wage increases put "on hold" this year, after bragging about becoming a billion dollar a year business last year. Also VERY prejudice against those with white skin in many departments.
Continue readingScentsy Response
We appreciate you are enjoying all the perks our Scentsy Campus has to offer. Pertaining to your feedback about tenure of our supervisor’s we are proud our leadership is a tenured and an experienced team. We agree our floor leadership should blend an active amount of hands-on leadership beyond their other administrative duties and will continue to reinforce those protocols. We are sorry to learn you are disappointed in our compensation structure. Our company has a formal compensation review process, and it is monitored and adjusted to maintain a competitive wage, benefits, and life balance. You are correct current merit programs are on hold as many companies respond to the current financial headwinds our country is experiencing . However, we also have a long historical track record of increasing both entry and tenured team members compensation based upon position, merit, leveling and skills of our team. We fully believe in and support diversity of our teams and equal treatment of all our valued team members. We will continue to reinforce those values in our trainings and within our full Scentsy Team. Thank you for your 3 years of tenure at Scentsy. Chief Operating Officer
- Current Employee★★★★★
Pros
I work my own hours and days. I can change full time to part time when ever I choose to.
Cons
Finding customer base or people to book parties.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Good job for a young person still trying to figure out what they want to do. Basic call center tasks
Cons
Pay, leadership is horrid. The head of CS (Chuck) only has his position because his brother owns the company, he has no business in the position that he is in. He's aggressive and rude, and doesn't care about others. Nepotism is a huge problem at the company, not just within CS.
Scentsy Response
Thank you for your feedback. I appreciate the shout out to our Consultant Support department. Our call center provides many unique job opportunities and is a good role for someone wanting to engage with our amazing Consultants. You are right, Chuck is the brother to the owners of Scentsy, but that is not the only reason he is in his role. Aside from the value and experience he offers, he also brings a high level of passion to his position, which may have been interpreted as aggression. I know that is not his intent and I am sorry if this was your experience. Scentsy does not have a nepotism policy. We believe in surrounding ourselves with family and friends that bring value to the workplace. The relationships that exist within the workplace is what makes Scentsy great. We appreciate the feedback you have shared and will continue to look for ways to make Scentsy a better work environment.
- Current Employee★★★★★
Pros
Great company and very supportive
Cons
Commission based. So it’s what you make of it
- Former Employee★★★★★
Pros
good first hand experience in field
Cons
depending on job responsibility can be demotivating not being able to have more hours or being able to build experience in other areas within the department. Can be high stakes to finish work within set amount of hours.
Scentsy Response
Thank you for sharing your experience working part-time at Scentsy. It's always valuable to hear first-hand accounts of working in a particular field. We appreciate you providing both the pros and cons of your experience. Your good first-hand experience in the field is undoubtedly a valuable asset that you can leverage in the future. However, we can understand how limited job responsibilities can be demotivating, especially if you are eager to build your experience in other areas within the department. It's also understandable that the high stakes and pressure to complete work within a set amount of hours can be challenging. However, it's important to note that time management skills are critical in many workplaces, and this experience could prove to be beneficial in future roles. Overall, thank you for sharing your experience working at Scentsy.
Scentsy Reviews FAQs
Scentsy has an overall rating of 3.9 out of 5, based on over 388 reviews left anonymously by employees. 71% of employees would recommend working at Scentsy to a friend and 60% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
71% of Scentsy employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Scentsy 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Scentsy to be culture, benefits, coworkers and the cons to be career development, senior leadership, management.
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