Scentsy Reviews | Glassdoor

Scentsy Reviews

Updated March 21, 2019
166 reviews

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3.4
StarStarStarStarStar
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Approve of CEO
Scentsy CEO & Co-Owner Orville Thompson
Orville Thompson
33 Ratings

Employee Reviews

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Pros
  • "Great benefits and campus to work on" (in 10 reviews)

  • "It is also nice that you can make your own hours, work from home, or on the go" (in 5 reviews)

Cons
  • "Lots of work, not enough rewards when you do direct sales" (in 6 reviews)

  • "consultant support) and can't speak for every department, but I am not aware of any global issues that employees want to improve" (in 5 reviews)

More Pros and Cons

  1. "Scentsy consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Scentsy part-time (More than 5 years)

    Pros

    awesome and safe products, Heidi and Orville display the upmost amount of integrity in everything they do. The Scentsy home office team is always very friendly and helpful. I work with amazing women who do not compete with each other. We give each other tips to HELP not hinder each other's businesses. I have never worked with such kind and helpful people in my life.

    Cons

    I don't have any Cons about selling Scentsy.


  2. Helpful (5)

    "Form over Function"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Meridian, ID
    Current Employee - Anonymous Employee in Meridian, ID
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Scentsy full-time (More than 5 years)

    Pros

    A lot of the people are hard working, effective, and awesome

    Cons

    Communication and planning is terrible to nonexistent. They have an enormous executive team that is constantly getting restructured so no one really knows who's overseeing what. Layoffs are part of the deal in any business but the way they handle theirs are horrible. HR department whose major goal is to protect the company, not it's employees. No feeling of safety or confidentiality when talking to HR. They invest a lot of money into new executives while at the same time laying off long time, reliable lower level employees and new infrastructure but it's always premature, it never works as it should and the result is a lot of bandaids instead the efficiency they were seeking.

    Advice to Management

    True transparency. Stop saying you care about your employees, and actually start caring about your employees. The business talking heads SAY a lot without actually ever DOING anything meaningful. Stop handing jobs to family friends and relatives. The nepotism is obvious and frustrating no matter how many times they deny it. Invest more into your work force. They carry this company on their backs and their compensation is not competitive. The Company wastes so much money that could be used more effectively.

  3. "Very Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipper/Receiver in Coppell, TX
    Former Employee - Shipper/Receiver in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Scentsy full-time (Less than a year)

    Pros

    Stable and clean work environment.

    Mostly a Monday-Friday work schedule.

    The warehouse always remains air-conditioned due to the products they carry, which is a definite plus during hot Texas summers.

    Good management, willing to listen to the problems of their employees.

    Always fun events around the holidays.

    Very kind employers and co-workers.

    Cons

    None that come to mind.


  4. "Good people, too fast pace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Associate
    Former Employee - Communications Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Scentsy full-time (More than 3 years)

    Pros

    People are incredible, everyone is very positive. It was a pleasure to work with them all. Great benefits. Amazing campus and perks.

    Cons

    Company's growth is too fast externally, while at the same time too slow internally. They still operate as a small (family) business mostly, although the market is now international with so many employees involved. The fast pace of changes is frustrating to many employees, but many accept as it is what it is. It can be stressful though.


  5. "good culture"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Scentsy full-time

    Pros

    great owners treat people well

    Cons

    none that i can think of


  6. Helpful (2)

    "Mostly A Good Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Meridian, ID
    Current Employee - Anonymous Employee in Meridian, ID
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Scentsy full-time (More than 3 years)

    Pros

    Owners are incredible people and want the best for their employees.

    Have the ability to show your worth and does a lot of promoting from within the company.

    Lots of nice and competent employees.

    Cons

    Communication is lacking through the whole company.

    Company has grown very fast and the importance of the foundation is not always considered.

    Departments need to be more cohesive with working together.

    Advice to Management

    Lots of room for improvement especially in some specific divisions. Need to communicate more with employees.


  7. "Scentsy steals hostess rewards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Scentsy Consultant in San Francisco, CA
    Current Employee - Certified Scentsy Consultant in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Scentsy part-time (More than 5 years)

    Pros

    Wonderful warmers, scent bars, etc.

    Cons

    Steal hostess rewards over 90 days.

    Advice to Management

    If you want to make your consultants happy, don't purge parties from "our workstation". Consultants work hard to sell your products and you take rewards that are earned away if they are not redeemed in 90 days. If you can still see the order in your order history, your hostess rewards for a party should also be there to be used. Life is challenging and you may not be able to redeem rewards with away. Yet "Scentsy steals them away from your workstation by purging them and can't get them back". What the kind of company does that to consultants that work hard to sell their products.

  8. Helpful (2)

    "IT Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Scentsy full-time

    Pros

    Good benefits. Opportunity to learn. Growth opportunities.

    Cons

    Very conservative, if you are crude, beware.


  9. Helpful (2)

    "Not all its cracked up to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Scentsy full-time

    Pros

    Great benefits (if you get hired on)

    Cons

    HR is rather rude and not very personable to employees.

    10 hour shifts hours are ridiculous (4-2:30 am)

    "Climate controlled" haha

    Advice to Management

    HR should remember the H in the title stands for human (the people you are getting paid to help are humans not robots)


  10. Helpful (4)

    "It used to live up to it's core values....but now...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Meridian, ID
    Former Employee - Anonymous Employee in Meridian, ID
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Scentsy full-time (More than 8 years)

    Pros

    People are awesome there!

    Cons

    Remember who helped you build your company, seems that was lost in all the change, along with the values.