Schwan's Reviews | Glassdoor

Schwan's Reviews

Updated May 21, 2017
729 reviews

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Full-time Part-time

2.6
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Dimitrios Smyrnios
215 Ratings

729 Employee Reviews

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Pros
  • Great people and upper management has the company going in the right direction (in 34 reviews)

  • Good work/life balance (avg 45 hour work week) (in 15 reviews)

Cons
  • long hours, wages not commensurate with the work (in 130 reviews)

  • I work about 70 hours a week and I do not feel I have any work life balance (in 37 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "RSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSR Route Sales Representative in Eugene, OR
    Current Employee - RSR Route Sales Representative in Eugene, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Schwan's full-time (More than 3 years)

    Pros

    Pay, rapport with customers, fun work, and excellent quality of food.

    Cons

    Hours of shifts need to be reduced.

    Advice to Management

    None


  2. Helpful (3)

    "Wasn't laid off so don't think this is some bias person writing."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - I Don't Work There Anymore in Marshall, MN
    Former Employee - I Don't Work There Anymore in Marshall, MN
    Doesn't Recommend
    No opinion of CEO

    Pros

    Thought it was a great move, but recruiters and managers lied through their teeth to get you out there in podunkville. They talked about career advancement, bonuses

    Cons

    It's a small community so you have to know someone to move up in the organization basically. It's VERY bias. On top of that they pay maybe close to 30% under market average imo.

    Advice to Management

    Try laying off 50% of your VP's instead of the day to day workers...you would still be left w/ close to 40-50 VP's.


  3. Helpful (3)

    "The Schwan Food Company "Where is the Union, when you really need it.""

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Marshall, MN
    Current Employee - N/A in Marshall, MN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There isn't a good reason to work for this company.

    Cons

    They take, take, and take from employees, and expect more, more, and more from them. No appreciation what so ever. Upper management do not know what they are doing. Employees are not treated equal. This privatly held company gets away with murder the way it treats employees. It is screaming for a union.

    Advice to Management

    Wake up and smell the coffee. Your most valuable asset are your people. Start treating them all fairly and equal, and things might turn around. If you continue the B/S you won't have employyes left to do the work.


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  5. Helpful (2)

    "Watch your tail because someone will chop it off!!!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LGM
    Former Employee - LGM
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Freedom to be your own boss. Great customers and a great product. Fresh air everyday. Chance to build relationships with many people.

    Cons

    Integrity is not a value at Schwan's anymore. The hours are horrendous and wear you down quickly. Too many leaders with no experience running routes or working in the field. Leaders lie when they need to keep their own jobs.

    Advice to Management

    Sell the company! You do not have a clue on what you are doing. Start listening to the field people who actually talk to the customers. Live up to the standards that the company was founded on!


  6. Helpful (2)

    "Schwan's, come work for us and give up your family"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Rolla, MO
    Current Employee - Customer Service Manager in Rolla, MO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    No two days are alike, developing relationships with your customers, The opportunity to learn and refine your abilities in sales and service.

    Cons

    If you have a family, schwan's encourages you to to not be any where near them, 70+ hours a week at the minimum is only the beginning, every other saturday has recently been made mandatory of all routes not earning $5850 (a weekly sales goal that is unreasonable in most rural route areas, this number is based off of densly/highly populated areas that dont exist for every hub). If you need a day off for family sickness or emergencies you are not afforded any sick time and must work your days off in order to "redeem" yourself. No clear guidance from management, only "back when in my day" speeches that quickly fizzle out into how you as a worker arent doing enough. Schwan's doesnt back up their CSM's in the field, poor product inventory and to many weekly "specials" (read: we over stocked on something and need you to clean out our supplies). My personal favorite is schwans dangling contests and incentives just in front of CSM's and then admitting that its a nigh un-obtainable goal that is only set up for certain demographics.

    Advice to Management

    Do you realize that your driving your CSM's to unionize? Your ever increasing hour requirements on top of your inability to create any amount of time that your drivers can rest (revoking vacation requests days before they arrive because a manager refuses to give his vacation up?). You are on a fast track to becoming an obsolete company, and any time most of your employees are actively looking for other jobs, you need to realize that its not management or office person's that pay your bills, its the people that your are treating like crap


  7. Helpful (3)

    "Schwan's a place where people like to work???? Upper Management gets rid of long tenure Management Employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Location General Manager in Pittsburgh, PA
    Former Employee - Location General Manager in Pittsburgh, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The pay and benefits is fair and for Management good. Awesome products. Some autonomy for Route Drivers and Warehouse Managers.

    Cons

    Long hours 12 - 14 hours for Route Drivers, a Minimum of 12 is Mandatory. Longer hours for Location General Managers 70 to 80 hours per week, 6 days per week. Very weak recognition from upper management and Schwan's has recently eliminated almost all their recognition programs for employees. The sales and profit of the Home Service side of the company has been on a downward spiral since 2002. Very poor communication from the top down CEO Greg Flack to the Route Person Level. Micromanagement of employees and Managers. Inaccurate inventories and stock on route trucks and depot freezer due to cutting back of employees in the warehouse crews. These people work with a skeleton crew, some days when crew members are on vacation or sick, the warehouse manager or one crew member will have to pull and load as many as 20 trucks, this is not only dangerous but it makes Schwan's warehouse look like a sweasthop, your employees should be treated better than this. Overutilization of Termination at will clause with or without any reason. The Schwan Food Company does not show that it cares about its employees.

    Advice to Management

    Try caring about and listening to your employees cares and concerns. Vice Presidents of Sales go out in the field to Depots and try treating your CSM's and LGM's with some respect, VP's don't just go to a depot with your DGM's and set in a corner on your laptop computer and ignore everyone . DGM's don't go to the depots and try to manage your LGM's people by barking orders or yelling and sometimes using profanity. DGM's quit comming to depots and asking your managers who are you going to terminate today or tomorrow. Ask how can we help some of your people be better CSM's. Start implementing some attainable incentive programs instead of using fear tactics, eg meet our expectations or be fired. Recognize your employees for their hard work as they are busting it for you. Shorten the work day for your Customer Service Managers and Location General Managers. Take a good look at your Human Resource Managers, their main objective should be to implement good ideas and programs to help employees grow and remain loyal to Schwan's not just focus on how can we terminate this person legally and save us from a lawsuit. Employees are your greatest asset, they should be treated as such. Quit terminating route people and Location General Managers and DGM's for no good reason other than the at will clause. I can name four long time Managers. I am speaking truthfully and from the heart as a past employee, I was a hardworking and very dedicated past upper Management employee spanning a career of more than two decades. The last couple of years with the Schwan Food Company was very different from the preceding two decades. For the founder's sake Marvin Schwan, if the company is to remain in business these things have to change.


  8. Helpful (2)

    "POOR PAY PLAN"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DO NOT WORK for SCHWANS in Chicago, IL
    Former Employee - DO NOT WORK for SCHWANS in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    When you first start out you get to go to a special training class 40HRS. You get to eat SCHWANS products and the food is great. You are guaranteed $750 a week for a set period of time and overtime for extra days worked. But when you go on full commission forget it, SEE BELOW>

    Cons

    Not one route at my depot was making any kind of Chairman club dollars! Thats the top maybe 1% of routes in ILLINOIS. The guys that have those routes are pretty much rural where there is no shopping for people. Because SCHWANS prices are kinda high people look for value deals. No onin my depot has ever been a success and they just keep revolving the door for new suckers. You will not be able to make the numbers they put out there. This place sucks so run away......

    Advice to Management

    Get with the times,your company sucks for employees. You treat them like dogs 60 hrs a week on avg. Mgrs dont do $@%#, they just send you out and are there when u get back if your lucky. Your company sux. Undercover boss would have a field day with this s#$@#y company.


  9. Helpful (2)

    "No Time for Family"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alexandria, LA
    Current Employee - Anonymous Employee in Alexandria, LA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good food but that's mostly about the only good part. The people you meet working routes are interesting and some can be very nice (one lady has baked me cookies).

    Cons

    Everything. Extremely long hours. I had to work 14 hours 5 days a week and 8 hours on Saturday until just recently. Management is poor and this job lives absolutely no time for my wife and 3 kids.

    Advice to Management

    It is unfair to give employees such long hours. When you work out your salary down to what it is hourly, with the long hours worked it doesn't even equal minimum wage. If you're going to expect such long hours, raise the salary. If you get to have time with your family, why shouldn't your employees?


  10. Helpful (3)

    "Dont work at schwan's, it's a waste of time."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSM in San Antonio, TX
    Former Employee - CSM in San Antonio, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Schwan's offers good pay, decent benefits, and if you desire a high level of independence, this jobs definitly offers that as well.

    Cons

    Overwork their employees, not very much time for your personal life. Expectations are way too high for so many reasons.

    Advice to Management

    Pay attention to the needs and desires of your employees. The csm is a huge driving force to the overall success of schwan's and they should be treated that way.


  11. Helpful (1)

    "Expect the unexpected"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Route Driver, Frozen Pizza Division in Tulsa, OK
    Current Employee - Route Driver, Frozen Pizza Division in Tulsa, OK
    Doesn't Recommend

    Pros

    free pizza, good benefits, meet good people

    Cons

    Very unpredictable at every stop, hard to get a dock. Hard to meet door times at retailers, 12-15 stops a day before noon. They promise weekends off up front, then change it up on you.

    Advice to Management

    Hire more drivers to spread out the routes to it won't be overloaded on everyone.


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