Schwan's Employee Reviews | Glassdoor

Schwan's Reviews

Updated March 22, 2017
704 reviews

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704 Employee Reviews

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Pros
  • Great people and upper management has the company going in the right direction (in 35 reviews)

  • Good work/life balance (avg 45 hour work week) (in 15 reviews)

Cons
  • The long hours are the worst, but they are not bad at all (in 125 reviews)

  • Changes being made are geared to improve the field personnel's work-life balance, but it does take time (in 34 reviews)

More Pros and Cons

  1. "Tough Way to Earn a Living"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Route Sales Representative in Bryan, TX
    Former Employee - Route Sales Representative in Bryan, TX

    I worked at Schwan's full-time (More than a year)

    Pros

    Employee discount on the food!
    Mon-Friday work week

    Cons

    Awful pay structure, inability to grow sales if stuck on majority of rural routes in low income areas.
    Worked an average of 55-60 hours/week minimum.

    Advice to Management

    Shorten hours, pay for advertising.


  2. Helpful (3)

    "Getting worse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Reno, NV
    Current Employee - Area Manager in Reno, NV
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Schwan's full-time (More than 3 years)

    Pros

    I miss the customer interaction. Pay is ok until you add up the hours they ask of you. Used to be a family atmosphere.

    Cons

    Just finished with my first regional meeting. Never heard a CEO of a company curse so much. I hear that I need to do a better job but it's their policies that make it that no one wants to work for us.

    Advice to Management

    Promote from within. I hear the horror stories of new zone managers getting good people to leave. VPs have no clue either. When employees are so expendable, it trickles down to our customers being expendable. They buy from their RSR because of the relationship that gets developed over time. If they keep seeing new faces every few months, they will leave us as well.


  3. Helpful (4)

    "Worst job I ever had."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Route Salesman in Hudson, NY
    Former Employee - Route Salesman in Hudson, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Schwan's full-time (More than a year)

    Pros

    There's nothing good about this job.

    Cons

    60 hours/week minimum, 100% commission with no base pay, selling an overpriced product that is of such low quality you couldn't possibly sell it with a straight face, too many expectations put on driver/salesmen and none put on depot managers who do nothing. In my depot, all employees were blamed for theft that was actually being committed by the depot manager (he was caught months after I quit).

    Advice to Management

    Put one of your trucks in a garage, have it running without any doors or windows open, sit inside the truck with a hose connected to the exhaust and the other end inside the cab with you.


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  5. Helpful (2)

    "Stay away!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Schwan's full-time

    Pros

    None. Upper management has taken them all away.

    Cons

    Upper management is a bunch of babies. Schwans is still run as a good old boy system in the management positions. If you hurt their feelings then they screw your pay. Especially in the Oklahoma district.

    Advice to Management

    Get rid of district managers that act like children


  6. "customer service specialists"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Csr1
    Current Employee - Csr1
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Schwan's full-time (More than 10 years)

    Pros

    independent work. great customers. flexible time.

    Cons

    unrealistic sales expectations. little help on route. hard to keep merchandisers because there part-time

    Advice to Management

    keep employees paid well. let merchandisers be fulltime. sales will come.


  7. "Continuing to Decline -"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Minneapolis, MN
    Current Employee - Supervisor in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Schwan's full-time (More than 3 years)

    Pros

    Values and effectiveness of the Founder were highly commendable.

    Cons

    Poor executive leadership, declining business, and negative work environment.

    Advice to Management

    Move on so experienced and effective leaders can grow the company and restore prosperity.


  8. Helpful (1)

    "During the turn around period there are very many moving parts that kept the business very face paced which I loved"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in Rockwall, TX
    Former Employee - Regional Sales Manager in Rockwall, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Schwan's full-time (More than 3 years)

    Pros

    The future is bright. Great leadership from previous corporate world will make this company a very profitable company. Service aspect of the business is coming around

    Cons

    Leadership pool is lacking. Too much old school mentality and leadership. The need a sales team. Can't rely on digital for everything


  9. Helpful (1)

    "Used to be great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Indiana in Evansville, IN
    Former Employee - Indiana in Evansville, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Schwan's full-time

    Pros

    You are out in a truck by yourself.
    You meet alot of nice people.

    Cons

    I saw 3 different pay scales in 4 years.
    REQUIRED to work late, regardless if you can get you route done earlier or not.

    Advice to Management

    Quit changing stuff and raising prices.


  10. Helpful (1)

    "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Entry Clerk in Chino Valley, AZ
    Former Employee - Data Entry Clerk in Chino Valley, AZ
    Recommends
    Positive Outlook

    I worked at Schwan's part-time (Less than a year)

    Pros

    Family-owned small business. Owners were awesome to work for. I enjoyed all my co-workers. Working there was pleasant.

    Cons

    Early morning hours got the best of me. It's a warehouse, so sometimes it is cold or hot depending on the season.

    Advice to Management

    Keep doing what you are doing. You are an awesome employer. Thank you for hiring me and training me well.


  11. Helpful (3)

    "Good money for part time but..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandiser in Minneapolis, MN
    Former Employee - Merchandiser in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Schwan's part-time (More than a year)

    Pros

    Independent work, set own schedule, Good money

    Cons

    Hard physical work, store employees difficult to deal with, no guidance or raises from supervisors

    Advice to Management

    Communicate more with your merchandisers. I had surgery and went out on medical leave after working there for a year and a half, and nobody even asked how it went. I had to resign and my supervisor never contacted corporate. Never a Christmas card or bonus of any kind. I never felt acknowledged as a human there.



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