Schwan's Reviews | Glassdoor

Schwan's Reviews

Updated August 17, 2017
758 reviews

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Pros
Cons
  • long hours, wages not commensurate with the work (in 132 reviews)

  • Work/Life balance could use adjusting (in 38 reviews)

More Pros and Cons

  1. Helpful (3)

    "Only take this job if you have NO other options."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RSR Route Sales Representative
    Former Employee - RSR Route Sales Representative
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Schwan's full-time (More than 3 years)

    Pros

    Good food. Good employee discount. Many customers will come to consider you as a friend. The opportunity to enhance your sales skills.

    Cons

    All of the Servant Leaders are being kicked to the curb in favor of friends of the big shots. Ended up w an area manager who wouldn't run a route if his life depended on it. The lies that these leaders told with a straight face were not believed by the those of us in the field. Do not bring people on as leaders who have not done the RSR job, and not understanding of the challenges and frustrations that go along w the position.

    Advice to Management

    All of you are hell bent on keeping your "seat at the table". You are killing morale, and the overall business model. Update your resumes!


  2. Helpful (4)

    "RSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSR Route Sales Representative in Texas, NC
    Current Employee - RSR Route Sales Representative in Texas, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Schwan's full-time (More than 5 years)

    Pros

    Customers are awesome like a big family.

    Cons

    Pay cut more hours and no family life due to new management.

    Advice to Management

    The new Schwan's way isn't working.

  3. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Schwan's full-time

    Pros

    Take care of their employees and offer great benefits.

    Cons

    Scheduling was not consistent


  4. Helpful (3)

    "Route Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Streetsboro, OH
    Former Employee - Anonymous Employee in Streetsboro, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Schwan's full-time (More than 10 years)

    Pros

    Interacting with customers was always the greatest part of the job. First few years on the job were the best as routes were setup as a partnered system whereby a team of two daily worked 8-9hrs each route day; Being a part of new customer acquisition teams worked well in spurts to assist in growing customer base on routes; At one time, middle management were tenured employees who often were promoted from within; Food quality is exceptional

    Cons

    Continuous change at Corporate level in addition to Regional Managers promoting Area Territory Managers from pool of General Managers outside the food industry who have less than desirable managerial skills; Too much politics at middle management level coming from lackluster leaders who have limited to no food service industry experience

    Advice to Management

    Cut out middle management leaders who have no business managing people which in turn will cut payroll expense and allow company to put more money towards marketing and growing a larger customer base


  5. Helpful (1)

    "Good place to work...but...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I worked at Schwan's full-time (More than a year)

    Pros

    Good benefits, able to balance work and family life

    Cons

    Always looking to outsource jobs, upper management has no clue what actually happens in day to day operations

    Advice to Management

    Go back to the company's original vision and stop the greed!


  6. Helpful (2)

    "Previous Corporate Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Schwan's full-time

    Pros

    Products from Home Service are good

    Cons

    Terrible working environment
    No flexibility
    Across all parts of the business salaried are expected to do a minimum of 50 hours a week. Otherwise, you're not meeting expectations.
    Typical work week at corporate is M-Sunday 70+ hours/week
    PTO= Working while you're on vacation as "the business comes first."
    They have a NO REHIRE RULE... If you quit on your own you're NEVER able to be employed with them again. PERIOD.
    Guiding principles "How we Work and How we Lead" are great but only given lip service.


  7. Helpful (9)

    "Personal over proffesional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSR Route Sales Representative in Clayton, DE
    Current Employee - RSR Route Sales Representative in Clayton, DE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Schwan's full-time (More than 8 years)

    Pros

    Not confined to office, meet new people

    Cons

    Micro managing is at an all time high. Managers and especially people up the ladder have never done the job so they don't know how to do the job. Their solution to this problem is micro managing. Managers make personal decisions about their employees careers instead of professional ones.

    Advice to Management

    Home service is bleeding money. Cut it out, the overhead is too high and Schwan's has lost literally millions of customers in the past decade without recovering. The delivery fee didn't work, the lay offs in 2016 didn't work, and route Reengineering is the biggest joke. Marvin Schwan's vision is no longer part of the company.

  8. Helpful (6)

    "Long time employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Marshall, MN
    Former Employee - Anonymous Employee in Marshall, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Schwan's full-time (More than 10 years)

    Pros

    Employees you work with are great and easy to get along with. Was a great company when ran by the Schwan's family, but once it was turned over to outside CEOs it has went downhill very fast.

    Cons

    They don't give advancement opportunities within the company like they did in the past. Continually overhauling the upper management with each new CEO, but have yet to find many good leaders. This is a sinking ship, stay away.


  9. Helpful (2)

    "Horrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Schwan's full-time

    Pros

    Free food, friendly customers, free tips (courtesy of the company).

    Cons

    Local management trying to run the routes that the RSR's know best, horrible hours, mandatory overtime (after you've already worked 60 hours), salaried or commissioned pay so they can use you for as many hours as they want, force you to cook your DOT books to keep you legal even though they make you go over the legal limits, no chance for advancement.

    Advice to Management

    Seriously, there are too many things to mention. But, from a management point of view, when I worked there, I could get all the free food I wanted with no one questioning. If someone needed food, they could take it. If someone needed money, they could delete sales from an order so it appeared to be a tip. There was no proper inventory tracking system. Other drivers would take stock off my truck when I wasn't at work, and wouldn't change the stock in the computers. They were selling stuff they technically didn't have, and I was always short handed. Get control of your inventory, or go bankrupt...by your drivers.


  10. Helpful (1)

    "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cost Accountant
    Former Employee - Cost Accountant
    Recommends

    I worked at Schwan's (More than a year)

    Pros

    nice people good company with ok benefits and competitive pay

    Cons

    Management continues to work in Silos and not to reach the collective goal


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