Scicom (MSC) Berhad Reviews | Glassdoor

Scicom (MSC) Berhad Reviews

Updated November 21, 2016
20 reviews

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Full-time Part-time

3.1
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20 Employee Reviews

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  1. "Good team spirit"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good team spirit, especially if you get a good team leader. Pretty competitive pay.

    Cons

    Remuneration package could be better and more competitive. Some team leaders are not as supportive. Could do with more training opportunities.


  2. "Everyday Work"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Kuala Lumpur (Malaysia)
    Former Employee - Anonymous Employee in Kuala Lumpur (Malaysia)

    Pros

    Great team atmosphere and lots of fun activities

    Cons

    slow career growth and no source of encouragement and support from management


  3. "Executive customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    Nice working environment
    Friendly co-workers

    Cons

    No improvement-doing same job everyday
    Low chance of internal job opening
    No salary increasing over years

    Advice to Management

    Workers would be more motivated if there is salary increasing


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "managing technical support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    • Provide technical support and troubleshooting regarding Boch products and advice customer to buy right product based on customer needs.

    Cons

    • Recommends potential products or services to management by collecting customer information and analysing customer needs.
    • Prepares product or service reports by collecting and analysing customer information.


  6. "Singtel Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive - Technical Support in Kuala Lumpur (Malaysia)
    Former Employee - Executive - Technical Support in Kuala Lumpur (Malaysia)
    Doesn't Recommend
    Negative Outlook

    I worked at Scicom (MSC) Berhad (More than 3 years)

    Pros

    Friendly working colleagues. Work with multiple culture at a place

    Cons

    Poor management. Office politics. Money Lending on the floor with high interest.

    Advice to Management

    Please look in to this


  7. Helpful (2)

    "Assistant Operations Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Operations Manager in Kuala Lumpur (Malaysia)
    Current Employee - Assistant Operations Manager in Kuala Lumpur (Malaysia)
    Recommends
    Positive Outlook

    I have been working at Scicom (MSC) Berhad full-time (More than 3 years)

    Pros

    pay on time, fit yourself into a structure, not much thinking required

    Cons

    if you are passionate and innovative, it may bore you out!

    Advice to Management

    Think out of the box!!


  8. "Staffs don't feel valued"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    You will learn a lot as you will be doing everything. Good place for a stepping stone

    Cons

    You do work outside of your JD
    No career growth

    Advice to Management

    Please value your staff as you value your clients


  9. "Good place but not very friendly people becouse set me off from my part time job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Centre
    Former Employee - Call Centre
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Scicom (MSC) Berhad part-time (Less than a year)

    Pros

    Best thing is not to tired work here.place are clean and not smelly also u have time to keep u mind calm

    Cons

    To many ego people that thing he is smart and better thsn other also speak in thier own word.normaly talk about other people

    Advice to Management

    Please use some SOP FOR stuff


  10. "Shift based employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Executive in Kuala Lumpur (Malaysia)
    Current Employee - Customer Service Executive in Kuala Lumpur (Malaysia)
    Doesn't Recommend
    Positive Outlook

    Pros

    Flexible work time, probide visa for non-Malaysians

    Cons

    Stressful work environment, have to deal with clients that might be verbally abusive, not much benefits offered. Not much career advancement

    Advice to Management

    Give stress reliving benefits to improve employee retention


  11. "Overall good for beginners"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Executive in Cyberjaya (Malaysia)
    Former Employee - Customer Service Executive in Cyberjaya (Malaysia)
    Recommends
    Neutral Outlook

    I worked at Scicom (MSC) Berhad full-time (More than a year)

    Pros

    Multicultural organisation, no problem of getting work permit

    Cons

    No room for career growth



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