Scientific Games Reviews | Glassdoor

Scientific Games Reviews

Updated June 13, 2017
37 reviews

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Kevin Sheehan
7 Ratings

37 Employee Reviews

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  1. Helpful (4)

    "Quality Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Scientific Games full-time (More than a year)

    Pros

    Some limited departments are well cared for. If you're a programmer, might be ok.
    In a crazy, chaotic and dangerous environment, you might do well even by accident.

    Cons

    Lacking ethics.
    No concept of continuous improvement process.
    Middle management is less concerned with effective business and more concerned that failures not be traceable to them.
    Advancements are too often based on "juice" and/or nepotism.
    Executives are busy working stock options and are clueless about how the company operates.
    Company has no interest in updating its outdated mindset.
    Talent is oppressed so that management lacking talent can remain secure - It's better not to be TOO capable.

    Advice to Management

    Go visit some successful billion dollar plus companies and ask yourself why you don't control your company the way they do.


  2. Helpful (3)

    "Why people leave SGI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Harrisburg, PA
    Current Employee - Anonymous Employee in Harrisburg, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Scientific Games full-time (More than 8 years)

    Pros

    Job security is very high

    Cons

    The pay rates are God awful
    MICRO MANAGEMENT BEYOND BELIEF
    Terrible pay raises. Average is 2.5% hourly rate. This year is only going to be 1% to pretty ,Uchiha everyone. However, management is well taken care of.
    Various OSHA regulation violations
    Hostile work environment
    Terrible hiring process (pretty much just have to apply)
    Short training period
    Management never leads by example
    Favoritism is huge here
    Management takes credit for others work and problem solving with zero recognition of employee that shares their knowledge.
    Starting pay is well below entry level averages
    Hires individuals with zero knowledge or experience and in one case learning disabled (not that it is a problem, unless they drive a company issued vehicle)
    Very little room for advancement

    Advice to Management

    Stop micro managing!
    Hostility must stop
    If you pay better then you'll get quality and qualified applicants

  3. Helpful (7)

    "Interactive is out of touch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Cedar Falls, IA
    Former Employee - Software Engineer in Cedar Falls, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Scientific Games full-time

    Pros

    Good people to work with, dedicated and friendly.

    Cons

    Completely ineffective producers whose only job is to communicate and organize fail every day to communicate and organize. Always holding unneeded meetings that take hours and taking away from limited production time. Never held accountable for failed production. We could get three times more work done if management knew what they were doing.

    Top heavy management. more managers than are really needed. middle management is toxic and we can't get anything done. Nobody communicates. Company is losing its software engineers quickly because they won’t stop and listen to what is wrong and adapt. very amateur operation.

    Advice to Management

    Producers: if you have 8 hours to finish project but use 5 hours for an unneeded meeting you don’t have an excuse to make people work overtime. You want work to get done? Let people work

    Executives: If you keep making production teams pay for failing producers then you will keep losing people.

    Quit bragging about your awesome culture. Everyone who leaves and goes somewhere else is much happier wherever they go. what does that tell you?


  4. Helpful (6)

    "Beware!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Scientific Games full-time (More than 5 years)

    Pros

    Convenience to Alpharetta and Cumming

    Cons

    By far the worst company I have ever worked for... you will dedicate yourself to "the cause" however there is no loyalty from the company. No work life balance. Doesn't have the right leadership in place for a larger company.

    SG was recently tasked by the new CEO to save $65MM before the end of the year, which was done with open headcount and current employees; however there was no good reasoning to how employees were selected. There are constant waves of layoffs because of the financial instability. Top performers were released while problem children stayed employed... it's very much about who you know or the line of business you fall within.

    You'll go in hopeful, but end up completely miserable.

    Benefits are no where near competitive, and they'll low ball on salary hoping to bring you up to market value during merit; however that doesn't happen.

    It's also a sad environment. If you are someone that takes pride in your work or appearance, then this is not the company for you. Millennials beware... they aren't ready for that type of creative mindset, and there's no work life balance.

    Do research on the new CEO... he was let go and brought on with SG while being unemployed. He received a huge package from his last employer and then came in and cut everyone's jobs. They will advertise how he was on Undercover Boss; however it was less than impressive.

    Also, check public records. SG recently cut jobs but also purchased another company. Doesn't seem like the Board is concerned with those doing the work.

    Advice to Management

    Take a long look in the mirror!


  5. Helpful (3)

    "Working at lottery sites"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Analyst/Database Administrator in Oklahoma City, OK
    Current Employee - Senior Sales Analyst/Database Administrator in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Scientific Games (More than 5 years)

    Pros

    Pay, benefits and flexibility to meet family obligation

    Cons

    Customer comes first no matter how unethical

    Advice to Management

    Support your staff


  6. Helpful (4)

    "Downhill since WMS was acquired."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Chicago, IL
    Current Employee - Director in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Scientific Games full-time (More than 10 years)

    Pros

    Cool building, interesting products and industry, opportunities to collaborate with innovative and talented coworkers. Wide range of areas (hardware, software, content) working together is unusual and rewarding.

    Cons

    Since the merger with Bally, the "Bally way" has taken over. Where collaborative problem solving would once be the norm, "stay in your swim lane" feels like the new motto. Opportunities for improvement are regularly ignored because "we've done it like this for years". Many Chicago employees believe it is only a matter of time before the office is closed and positions are relocated to Las Vegas. Morale is at an all-time low and many people are pursuing other opportunities.

    Advice to Management

    Either close the office or start valuing the skills in Chicago. Currently most talent has either left or is looking.


  7. Helpful (5)

    "Stay Away from PA! Nothing but Corruption and Favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Middletown, PA
    Former Employee - Anonymous Employee in Middletown, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Scientific Games full-time (More than 3 years)

    Pros

    There is nothing I could positively say that was good...maybe in the beginning it was good but it went to crap soon after!

    Cons

    Corrupt Management, when a manager from another dept. touched me inapprop. I told my manager and NOTHING was done about it! They never let you move up unless you are in the "clique". They don't train employees that need the training and then when you complain about them not know how to do their job they tell you it's all in your head when NO ONE likes that co worker! After applying for a management position I was told I wasn't professional enough and then told I would never receive a management position no matter how professional I became. Just a lot of corruption and favoritism! Stay away from this company in PA!!!!!! A lot of shady stuff going on, people sleeping their way to the top!

    Advice to Management

    stop your corruption and treat your employees better! Get better Maternity leave and let people who work hard move up in your company because they work hard not blow the right people!

  8. Helpful (11)

    "There are better opportunities away from SG"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Alpharetta, GA
    Former Employee - Manager in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Scientific Games full-time (More than 10 years)

    Pros

    If you can handle your daily duties at SG you're capable of greatness in other organizations. SG, from day one, piles work and responsibility. At no time will you receive an org chart that assists you in your search for resources. When you have successfully navigated the maze of resource responsibilities you will have arrived with a skill-set that will make you a rock star in other companies. Its as if you're a consultant without a corporate resource and no actual map of the end product but a directive to make an ambiguous object great.

    Cons

    The environment is very political and heavily charged. Be ready to take a stance at every level. If you're not ready to step into the bull pen to fight for what you need or the direction you feel is necessary be ready to step back and take direction from those that may not have the knowledge and experience but do have a louder voice.

    The environment, among other things, lacks a professional atmosphere. Corporate policies are loose and the team dynamic is aggressive. Going into the environment you need to be prepared to achieve at all costs.

    The org lacks internal documentation, training, policy and procedure. Be prepared for micromanagement at numerous levels.

    There are no departmental boundaries or organizational feedback cycles. If you've made a mistake you will hear about it from numerous individuals on numerous teams.

    Errors in process or procedure are readily identified - errors are seen as weakness at the individual level and not something that is addressed after an actual gap analysis. The environment lacks actual tooling to streamline request cycles and workloads.

    HR is visibly not working to balance the leadership/ employee relationship or push leadership for the necessary resources to better enable the employee. If you take a complaint to HR be prepared to be managed out -- all of your mistakes no matter how minute will lead to administrative action that will eventually lead to your termination. HR does aggressively fight unemployment with as many roadblocks as they can muster.

    Advice to Management

    SG has been spiraling for years. Management has sat idly by while the organization fails to produce meaningful profits. The failure isn't the market but the internal struggles of the lower to middle tiers of management.

    There are numerous levels of management that have no real leadership skill-set. There are too many levels of management not performing for the common goal of the company, instead they are building up their organizations to create what they feel is an impressive resume.

    Hire an external firm that will review the org and report back directly to the board. It is well known that you need to clean house - get rid of unnecessary VPs, Senior Global Directors, Senior Directors, Directors, Managers and Team Leaders that aren't benefiting the future of the company.

    Streamline your operations and create formal accountability. Develop employees that want to build a great company not just ride the wave until the next RIF.

    Equating a 'leadership' headcount reduction to a reduction in productivity would be a mistake as several of the 'leaders' are only hindering their teams from achieving due to a desired level of political push... i.e. if your team wont perform an action for my team we will need to lower your priority and we might get to your request in a few weeks/ months/ never.

    I'm pretty sure that this wont reach a high enough level of management to produce a real result but hopefully it keeps those that have ambition, drive, talent and a passionate desire to work with technology from losing a portion of their soul with this life sucking low wage paying minimal time off company.

    After 10 years I gave up on this company and its culture improving. I am much happier, making better money and have a real work/life balance. In every location SG operates there are better opportunities that should be sought with better companies. There should be no deterrent for the unhappy masses at SG from abandoning the fruitless endeavor of laborious effort and finding something that can make you happy.

    As its said - people leave bad managers not companies and SG is full of failed leadership.
    I hope future applicants reading this will do so knowing that I'm not angry at SG - its only fair that you get a better picture of what you're stepping into. The company culture is toxic and will not be resolved quickly - if you're interviewing ask at all levels about the culture and feel free to reference this review. If the interviewer is defensive or uneasy walk away from the position. Also note during interviews that you can state you're no longer interested and end abruptly - don't accept petulance or lowered priority because you don't feel the interview is the two way process it is meant to be. No two interviews at SG are the same, there is zero standardization in the company including this seemingly simple process - internally it is a biblical struggle.


  9. Helpful (9)

    "Would only recommend to get started with IT industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate GNOC Technician in Alpharetta, GA
    Former Employee - Associate GNOC Technician in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Scientific Games full-time (More than a year)

    Pros

    -Matched 401k
    -fellow colleagues are usually great to work with
    -immediate management seems to have your back

    Cons

    -Terrible health insurance.
    -no raises, but upper management will still get their bonus
    -bad upper management
    -Will take bonus money back from your pay after awarding it to you because you came in for inclement weather after no one else would, and say "Hey, you still got overtime"
    -limited opportunities for growth
    -will push more work, and responsibilities on you with no pay gain
    -paid 50% below market value
    -upper managenet could care less about its employee so long as their pockets aren't affected
    -no organization
    -overlooks some of the most talented individuals there
    -will go understaffed and double the work load after people are tired of being overworked and quit, and will make no efforts to hire anyone else, nor will management come in to assist.
    -constantly puts a band aid on known issues instead of actually trying to investigate the problem and find out whats wrong so it does not reoccur

    Advice to Management

    Treat your employees better, they are the reasons you are getting your bonuses.


  10. Helpful (6)

    "Associate NOC Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate NOC Technician in Alpharetta, GA
    Current Employee - Associate NOC Technician in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Scientific Games full-time (More than 5 years)

    Pros

    -Great 401k plan
    -its better than nothing
    -Fellow colleagues are great to work with

    Cons

    -No raises.
    -Lowest moral I've ever seen or have been a part of.
    -Upper management only worries about how much money they save each quarter.
    -People that get into management are not technical and are not willing to learn or take suggestions to better their department.
    -None of the production problems are addressed and are only bandaided when a problem is causing the company to loose money.
    -The benefits suck.
    -No room for growth or potential career opportunities.
    -The cubical farm seems more like a slave plantation.
    -HR has no clue what they are doing and often loose applications or mess up someone's paycheck.

    Advice to Management

    -First off, pay the employees the correct amount for the position and for the amount of work they do.
    -Treat your workers right and they will do more work for you.
    -Look upon your employee's skills and try to advance it. Make it personal -- help them to learn new things. If a current employee is willing to learn something then help them and give them a way to move up with that skill.
    -Advice to upper management, fire the non technical managers and hire someone that knows what they are doing.

    -Also the posters that have been put up around the building to help "boost moral" isn't working.

    Scientific Games Response

    Sep 8, 2015 – HR Generalist

    Thank you for the review! When you have a moment please reach out to your local Human Resources Representative to discuss your concerns further.


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