Scooter's Coffee Reviews | Glassdoor

Scooter's Coffee Reviews

Updated July 24, 2017
69 reviews

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3.2
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Todd Graeve
6 Ratings

69 Employee Reviews

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Pros
  • One free drink per shift and discount on food (in 18 reviews)

  • Free coffee, friendly customers you get to know well (in 7 reviews)

Cons
  • Minimum wage, no benefits for part time, can't move up in the company (in 12 reviews)

  • Upper management has too much on their plate to care (in 8 reviews)

More Pros and Cons

  1. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Dallas, TX
    Former Employee - Barista in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Scooter's Coffee part-time (More than a year)

    Pros

    fun place to work at

    Cons

    little room for advancement within


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Recommends

    I have been working at Scooter's Coffee full-time (More than a year)

    Pros

    Amazing people with high attention to development of employees. Continued growth opportunities. Wonderful management, regional management and ownership. Really high quality people throughout the company.

    Cons

    Immature personalities within management, could be a great fit for some people but for others can be annoying and overbearing.

  3. "Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Scooter's Coffee full-time

    Pros

    Great people in the bakery and shipping.

    Cons

    Corporate seems out of their depth. Bakery and shipping are always behind because we are the last to know.

    Advice to Management

    Need high level managers and corporate executives that know what they are doing.


  4. "Love the customers and the job but management needs work"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Grand Island, NE
    Current Employee - Barista in Grand Island, NE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Scooter's Coffee part-time (More than a year)

    Pros

    Regulars are amazing
    Emphasis on customer service and speed
    Cash tips

    Cons

    Lack of professionalism
    Turnover rate very high with both baristas and managers
    Minimum wage


  5. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Kansas City, MO
    Current Employee - Barista in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Scooter's Coffee part-time (More than a year)

    Pros

    The environment, I love my manager and most of my coworkers! One free drink per shift and discount on food.

    Cons

    The hours can be ridiculous at times and there is no consistant schedule. Working alone happens often for day shifts and every closing shift, which is all can be extremely stressful. It is also very hard to move up from minimum wage unless you become a manager.

    Advice to Management

    Have people work together and consider higher pay


  6. "Very Fun Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Scooter's Coffee part-time

    Pros

    Fun atmosphere, Free shift drink, very nice customers

    Cons

    Minimum wage, no benefits for part time, can't move up in the company


  7. "Great job"

    StarStarStarStarStar
    Current Employee - Barista in Boerne, TX
    Current Employee - Barista in Boerne, TX

    I have been working at Scooter's Coffee full-time (Less than a year)

    Pros

    Its a great job I love the owner and my co-workers. Its a great job if you don't mind early mornings and working hard.

    Cons

    You will probably never get 35-40 hours a week it can be a struggle just to get 25 hours.

  8. "Growing Midwestern Coffee Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multi Unit Manager in San Francisco, CA
    Former Employee - Multi Unit Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Scooter's Coffee (Less than a year)

    Pros

    organizationally the company is growing.

    Cons

    lack of clear communication between operations and management


  9. "Smoke and Mirrors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Olathe, KS
    Current Employee - Barista in Olathe, KS
    Doesn't Recommend
    No opinion of CEO

    I have been working at Scooter's Coffee part-time (More than a year)

    Pros

    Free coffee
    Awesome coworkers
    Awesome regulars

    Cons

    Management is incompetent
    Upper management has too much on their plate to care

    Advice to Management

    Fully train your managers before throwing them into the fire. You're not doing yourself any favors by putting someone in charge who has no idea what the company's policies and procedures are, how to do managerial tasks, or how to just be a barista. They advertise the ability to grow within the company, and it's true that they have management positions open very frequently. However, that has more to do with high manager turnover than with expansion. Once you become a manager, you're on your own as upper management has other things to take care of.


  10. "The management was extremely disrespectful and lacked effective communication skills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Brookings, SD
    Former Employee - Barista in Brookings, SD
    Doesn't Recommend
    No opinion of CEO

    I worked at Scooter's Coffee part-time (Less than a year)

    Pros

    Working with coffee is something that would be interesting, they give you one free drink per day (if you are working)

    Cons

    Training "has to follow strict schedule", therefore if you are ill and miss one day the whole schedule gets pushed back another week, management offered me a position and then I communicated with them that I wasn't feeling well the day before and the day of my training shift and I thought I was contagious with strep so I did not go, gave them a doctors note the next day, there was a minor scheduling conflict that could have been easily fixed, they then invited me to the all staff meeting to meet everyone, and un-offered the position to me over email an hour later before I had even gone in to train, never once did they try to meet with me to discuss any of the concerns they had mentioned in the email; the only form of communication that management used to communicate was text or email, not flexible if you have another job

    Advice to Management

    Communicate any concerns you might have with employees before you fire them with them not knowing those were even concerns you had, firing someone over an email is not adequate and is disrespectful, don't think the worst of your employees until they give you reasons to do so, be professional when handling ALL interactions with employees


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