Scotiabank Reviews | Glassdoor

Scotiabank Reviews

Updated September 24, 2017
1,768 reviews

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3.4
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Scotiabank President and CEO Brian J. Porter
Brian J. Porter
624 Ratings

1,768 Employee Reviews

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Pros
  • Great team-- really hard working and cared about work life balance (in 146 reviews)

  • Very professional work environment & collegial atmosphere (in 116 reviews)

Cons
  • unable to strike a good work life balance (in 53 reviews)

  • No centralized process for Co-op students to apply internally for Full time jobs (in 30 reviews)

More Pros and Cons

  1. "customer representaive at scotia bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Scotiabank full-time

    Pros

    I really love the support from my team at the bank and also from the corporation level. Many opportunities to advance.

    Cons

    currently we are very short staffed, but are actively looking


  2. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Positive Outlook

    I have been working at Scotiabank part-time (More than a year)

    Pros

    Excellent growth opportunities. Management genuienly cares about your career advancement and personal development. Practices are changing constantly, you will learn something new each day, whether you have been in your position for 5 months or 5 years. The company appreciates it's employees, pay and employee benefits are great.

    Cons

    You may be required to work Saturdays due to the change in bank operating hours. However, the hours are not as long as those during the work week and it gives you an opportunity to pick up extra shifts for extra pay.

  3. "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SBA
    Former Employee - SBA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Scotiabank (More than 3 years)

    Pros

    Great culture, staff, encouraging for development

    Cons

    More investment in technology


  4. "Canada's Most International Bank - Big Organization, Big Pros and Big Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Scotiabank full-time

    Pros

    Scotiabank is a very large organization with an extensive bureaucracy, polices and procedures governing almost every conceivable aspect of the business. These can help reduce errors and at their best allow for a consistent approach across the breadth of the bank. Its size and built in redundancy makes it resilient and it can be a stable place to work (depending on your business unit and business line). An entire career can be spent in this organization quite comfortably if you are lucky to have the right combination of a good business unit, great coworkers and a good boss. The leadership program, specifically in terms of curriculum, was probably amongst the best in the industry.

    Cons

    As a large organization, experiences can vary by a very significant variance between teams, business units, organizations and business lines. Some organizations within the bank prize initiative while others want drones. Some require teamwork while others (inadvertently) emphasize individual effort at the expense of co-workers. The plethora of policies and procedures can hinder as much as help, becoming proverbial red tape that disrupts, delays or prevents the right things from happening at the right times.

    Advice to Management

    Continue to seek new ways of investing in your people. Foster loyalty in your employees with the best terms of employment, benefits, professional development opportunities and working climate. Strive to ensure everyone in a leadership position knows the difference between leadership and management and practices the right balance of both.


  5. "Scotia Dealer Advantage, Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Burnaby, BC (Canada)
    Current Employee - Customer Service in Burnaby, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Scotiabank full-time (More than 3 years)

    Pros

    - Co-workers are fun people
    - Pension

    Cons

    - VERY poor pay, well below market
    - Fiscally irresponsible (announced Christmas party, only to cancel it in September claiming "no money" and didn't even have the respect to talk about it in our Town Hall)
    - EXTREMELY micromanaged (every last detail)
    - Goal to provide excellent customer service – with a time limit of only a few minutes before it affects your performance; nitpicky on “quality” to the point where some of the objectives are unattainable and you are openly compared to your co-workers during “coaching” sessions
    - Can’t even say good morning to your co-workers without getting the stink-eye for “chatting”
    - TOTALITARIAN environment
    - Best suited for kids fresh out of school who know no better; most adults would run screaming from the regime of management knowing that there are infinitely WAY better opportunities elsewhere

    Advice to Management

    - Take a loss on your over-the-top, completely undeserved yearly bonus and give your employees a Christmas party!! It is the only time we can all spend time together without getting in trouble for “chatting”

    - Fire the person who created a budget, planned the Christmas party and then re-evaluated the budget only to cancel the event (after non-refundable deposits were sent – what a waste!!) – this person is obviously fiscally irresponsible

    - Stop micromanaging every last detail – nobody respects that/you!


  6. "Assist Director of Client Solutions Group to write up new deal; rate companies; research industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Client Solutions Analyst ( Senior CSA) in Montreal, QC (Canada)
    Current Employee - Senior Client Solutions Analyst ( Senior CSA) in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Scotiabank full-time (Less than a year)

    Pros

    work/life balance.
    Competitive vacation/days off and insurance
    Defined Benefit Pension Plan

    Cons

    Lower salary than market average
    Lower Bonuses than market average
    Weak leadership
    Job continuity


  7. "Small Business Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Small Business Advisor in Saint John, NB (Canada)
    Former Employee - Small Business Advisor in Saint John, NB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Scotiabank full-time (More than 3 years)

    Pros

    Not as tied down as a Financial Advisor, able to get out into the field
    Talk with alot of local business
    A lot of opportunity within branches when all the older ppl retiring

    Cons

    To much red tape
    Everything centralized to Toronto

    Advice to Management

    Less micro management

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Scotiabank full-time

    Pros

    nice people, lots of internal opportunities

    Cons

    repeating works with less challenges


  9. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Operations Manager in Toronto, ON (Canada)
    Former Employee - Business Operations Manager in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Scotiabank full-time (More than 3 years)

    Pros

    Training initiatives are one of the top notch in the industry

    Cons

    Career development plans for team members aren't clearly defined. More emphasis on job rotation, and seminars of what different LOBs do.

    Advice to Management

    Conduct more one on one initiatives with teams on a monthly basis and to open up the lines of communication. Initiatives like one on one with manager removed would be of great benefit.


  10. "Product manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Scotiabank full-time (More than 5 years)

    Pros

    - Opportunity to move throughout the company into different roles

    Cons

    - difficult to navigate through the red tape.

    Advice to Management

    Break down silos


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