Scribbr Reviews | Glassdoor

Scribbr Reviews

Updated March 15, 2019
23 reviews

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  1. Helpful (3)

    "Nice but not enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Editor in Remote, OR
    Current Contractor - Editor in Remote, OR
    Recommends
    Neutral Outlook

    I have been working at Scribbr as a contractor (Less than a year)

    Pros

    Excellent paid training program, work tailored to your skills

    Cons

    Not enough work or high enough pay

    Advice to Management

    I'd consider a higher cost/pay bracket for the hard sciences. Other agencies that offer similar services and a similar level often charge twice as much. It sometimes feels like I'm doing way more work than I'm being compensated for.


  2. Helpful (20)

    "It's okay in a pinch, but..."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    If you are a fast editor, the pay per word can be quite decent.

    Cons

    The quality of submissions varies drastically. Some people are not even writing in readable English but the management will insist that you edit the document anyway. Sometimes this does not feel completely ethical as there are times when the editor has to essentially rewrite a large portion of the sentences to be readable. Sometimes these orders take so long that the pay per word is very low. There have been times when I have told management that an order is basically incomprehensible and they will not be helpful, and tell me to just continue editing it even if I have very little idea what the student is saying.

    Sometimes management is not very helpful when it comes to questions about recurring grammar errors in a customer's order. There have been times when I've made an inquiry about an obscure grammar point I was unsure what to do with and received the reply "Just leave it as it is" or gotten an incorrect answer, which I would then find out was incorrect after doing a lot of my own searching online.

    It is also difficult with the time difference because editors working in much different time zones cannot communicate with the management as easily.

  3. "nice employer, flexible hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Editor
    Current Contractor - Editor
    Recommends
    Positive Outlook

    I have been working at Scribbr as a contractor

    Pros

    flexible hours, the people working customer service are nice, very fast growing scale-up

    Cons

    at the start the salary is lower but if you are good, it'll get better


  4. "Great and convenient"

    StarStarStarStarStar
    Current Freelancer - Freelance Editor (English)
    Current Freelancer - Freelance Editor (English)

    I have been working at Scribbr (Less than a year)

    Pros

    Excellent way to be a digital nomad; if you can edit quickly enough, you can earn enough money to live quite a lavish lifestyle in many digital nomad cities. Work from anywhere from just your laptop. Very good for earning side income also. Can be interesting to read different people's theses.

    Support team is quick to respond and there is round the clock support.

    Cons

    Work is seasonal and unpredictable during off-season periods (although this is really a function of demand, which can change)


  5. Helpful (1)

    "Great place to work. Genuine people, rewarding work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Freelance Editor in Johannesburg (South Africa)
    Current Freelancer - Freelance Editor in Johannesburg (South Africa)
    Recommends

    I have been working at Scribbr (More than a year)

    Pros

    From a people point of view, the Scribbr team genuinely cares – about the work, about their editors, and about their customers. They're warm and have a collaborative, can-do approach to things. In terms of the work process, it's seamless. If you're looking to work from home and maximise your productivity, then Scribbr will be right up your street. The business is almost entirely online-based, and they take care of the admin involved in dealing with customers so we can focus purely on editing. Scribbr also provides plenty of support for editors in the form of an in-depth editing-related knowledge base and an editor community forum where you can ask any questions and engage with other editors. For a digital business, they've done a remarkable job of cultivating a culture in which kindness, helpfulness, and integrity take centre stage. They're also constantly innovating and finding ways to improve their service and offer us additional support. The work itself can be tough-going, depending on the quality of the text, but it's also deeply rewarding.

    Cons

    The quality of each piece of writing varies, and in the past, since the business model worked on a per-word rather than a text-quality basis, sometimes (with a poorly written text), you'd spend more time on a job than you'd get paid for it. That said, Scribbr is currently innovating and working to solve this issue. Finally, if you live outside Europe, the exchange rate doesn't always work in your favour in terms of earnings. Then again, in my experience, high earnings don't count for much if the work environment is awful. If you value time freedom and working with a company where you feel valued and like part of the family, then the exchange rate fluctuations are a small price to pay.

    Advice to Management

    Personally, I adore Scribbr. The only advice I have is to keep innovating, keep caring, and really just keep doing what you're already doing.


  6. Helpful (4)

    "Awesome company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Scribbr part-time (Less than a year)

    Pros

    This company has a great setup. As an editor, I can choose when and how much I work and which topics I prefer. I get to work on very interesting papers and it’s very rewarding. Even though I live in a different time zone and have never met anyone at HQ, I feel like a part of the team.

    Cons

    You get paid the same whether the paper needs a heavy edit or a light edit. Papers are usually from non-native English speakers and need a lot of work. To do a proper job on these, you make less money. I believe the company is taking steps to remedy this, and the job flexibility makes up for this issue in my case.


  7. Helpful (3)

    "Growing team with family-like work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Manager German in Amsterdam (Netherlands)
    Former Employee - Content Manager German in Amsterdam (Netherlands)
    Recommends
    Positive Outlook

    I worked at Scribbr part-time (More than a year)

    Pros

    - Possibility to realize my own plans
    - You can bring in ideas wherever, whenever
    - Proactive and independent work culture
    - Nice and family-like team
    - Possibility to bring in ideas

    Cons

    - Implementation of feedback takes some time
    - Start-up culture tends to be a bit chaotic

    Advice to Management

    - The new HR management seems to be a good addition
    - Sometimes people need a bit more guidance, at least at the beginning

  8. Helpful (1)

    "A great team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Italian Editor in Milano (Italy)
    Current Freelancer - Italian Editor in Milano (Italy)
    Recommends
    Positive Outlook

    Pros

    I'm an Italian Editor and I've been working for Scribbr for almost two years. Scribbr is a company full of brilliant people. They are always ready to advise or help other colleagues. Payments are always on time. Internal communication works well: even if I work as a freelancer, I have always managed to communicate easily with the team. Editing is very interesting and stimulating.

    Cons

    Nothing to say. Maybe they should open an office in Italy! :)


  9. Helpful (10)

    "Good by editing agency standards."

    StarStarStarStarStar
    • Comp & Benefits
    Current Freelancer - Anonymous Freelancer
    Current Freelancer - Anonymous Freelancer

    Pros

    Basics: Scribbr is a company that mostly edits papers and theses at the university level (typically BA, but also higher). Practically all assignments are from non-natives, so the work is more about basic fixing of clear issues rather than fine-tuning and tweaking.

    The company is well organized with an excellent online interface. It's gratifying to work for a company that encourages us to give feedback on how to improve to the students - seems a step more ethical than some competitors. All the staff are very responsive and kind. The vetting process for freelancers is also quite rigorous, and it seems like a team of competent people; in exchange, the feedback from senior staff is strict but fair, in contrast to what I've heard from some other agencies. Payments are prompt, and I've never had any issues with the company.

    Cons

    As is typical for undergraduate-level ESL work , most of the assignments range from poor to absolutely terrible in terms of language; it's rare for me to find a single sentence in an assignment that does not require fixing on a basic level. Since the pay is by word, regardless of the quality of the text, the hourly wage is almost never the 20-25 euros the company advertises; I average about 7-10 euros/hour, and that is after I decided that I will aim to improve each text rather than trying to tidy them to be publication-quality.

    Advice to Management

    Keep up the good work!


  10. "Perfekter Job für Digitale Nomaden"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Freelance Editor and Translator in Barcelona (Spain)
    Current Freelancer - Freelance Editor and Translator in Barcelona (Spain)
    Recommends
    Positive Outlook

    I have been working at Scribbr (More than 3 years)

    Pros

    Die Auftragsabwicklungen sind unkompliziert, das gesamte Team ist freundlich und stets hilfbereit, die zur Verfügung gestellten Tools erleichtern einem die Arbeit und man kann von überall aus tätig sein. Das Beste? ScribbR kümmert sich um das Erstellen der Rechnungen, man kann sich also ganz auf die eigentliche Arbeit konzentrieren und bekommt das Geld zweimal im Monat dirket auf das Konto überwiesen.

    Cons

    Ich konnte noch keine Kontras finden. In den fast drei Jahren, die ich nun schon für Scribbr arbeite, hat sich das Startup stets positiv weiterentwickelt und die Zusammenarbeit mit den Freelancern optimiert.