SeaWorld Parks & Entertainment Reviews

Updated May 18, 2022

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Found 1,627 of over 1,757 reviews

3.4
51%
Recommend to a Friend
64%
Approve of CEO
SeaWorld Parks & Entertainment CEO Marc Swanson
Marc Swanson
182 Ratings

Top Review Highlights by Sentiment

Pros
  • "Great people and mission.(in 123 reviews)
  • "I think that is just amazing and you can move up in the company is a great benefit.(in 73 reviews)
  • "free tickets and admission to the SW parks and free admission (employee only) to universal.(in 71 reviews)
  • "great coworkers (humans and animals!)(in 61 reviews)
  • "Fun work environment to work in(in 39 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of SeaWorld Parks & Entertainment and is not affected by filters.

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  1. 5.0
    Current Employee, more than 5 years

    Great

    Dec 16, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work, awesome coworkers

    Cons

    Long hours, rude guests sometimes

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  2. 5.0
    Current Employee, more than 1 year

    Table host

    May 11, 2022 - Server in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good money 14.75+ An hour from (11-3) plus daily tips anywhere from 0-$160 tips taken home after each shift Free universal 10 comp tickets a year

    Cons

    Short shifts 11-3 because they never added back a dinner show for dining with orcas One negative thing I can’t stresss enough is that the company doesn’t let guests know that gratuity isn’t included in the meal and for a $37 meal they may think it might be you have to wait to have the guest ask you about the tip before letting them know gratuity is not included and thank them for asking bc not a lot of people will they will just assume and leave you nothing sometimes!

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  3. 5.0
    Former Employee, more than 3 years

    Great company

    May 18, 2022 - Food Service Attendant in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family environment with staff Make decent money Great park benefits

    Cons

    Long work days Guests can be rude sometimes

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  4. 4.0
    Former Employee, more than 1 year

    What to expect based on my experience

    May 4, 2022 - Food Service Attendant in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Gain new or continuing experience You make new friends while working with your coworkers You are always doing something so you don't get bored Free parking Discounted park admission tickets and passes for family and friends Park discounts on food, merchandise, etc.

    Cons

    Highly likely to deal with rude customers Sometimes there is a language barrier when trying to communicate with guests from another country You don't get to have weekends off every week Can be a fast paced environment at certain times

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  5. 5.0
    Former Employee

    .

    May 16, 2022 - Turnstile Attendant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free to get in to both parks

    Cons

    U stand up on yr feet alot and dont really get that many hrs .

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  6. 3.0
    Former Employee, less than 1 year

    OK job for $14/hr

    May 12, 2022 - Park Operations Hostess in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You literally don't do anything but stand there and open door and keep people from touching the pools. Long breaks and fun place to work for the most part, you basically get payed to hangout.

    Cons

    They don't care for their employees. There were a lot of reports of sexual harassment and abuse of power and no one really did anything. They also promise a price of amazon money if you have perfect attendence but it's actually taken from your check. If you have covid hours I would recommend using them instead.

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  7. 5.0
    Former Employee, less than 1 year

    pay

    May 16, 2022 - Line Cook 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    this company provide great benefits

    Cons

    this company is underpay for employees

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  8. 5.0
    Former Employee, less than 1 year

    Temporary but fun and worth it

    May 13, 2022 - Performer in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun Seeing guests have a good time

    Cons

    Injuries happen Jealousy toward me from other cast members (female cast members)

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  9. 5.0
    Current Employee, more than 10 years

    Caring for the World We Share

    May 11, 2022 - Scenic Arts Craftsperson in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    SeaWorld cares for the world we share

    Cons

    There are no cons when working for this company

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  10. 5.0
    Former Employee

    Review

    May 13, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible Schedule and competitive salary

    Cons

    Some managers are not very nice

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Viewing 1 - 10 of 1,627 Reviews

SeaWorld Parks & Entertainment Reviews FAQs

SeaWorld Parks & Entertainment has an overall rating of 3.4 out of 5, based on over 1,757 reviews left anonymously by employees. 51% of employees would recommend working at SeaWorld Parks & Entertainment to a friend and 40% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.

According to anonymously submitted Glassdoor reviews, SeaWorld Parks & Entertainment employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SeaWorld Parks & Entertainment. This rating has decreased by -5% over the last 12 months.

51% of SeaWorld Parks & Entertainment employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SeaWorld Parks & Entertainment 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at SeaWorld Parks & Entertainment to be workplace, benefits, coworkers and the cons to be career development, compensation, management.

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