SeaWorld Parks & Entertainment Reviews
Updated May 27, 2023
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Top Review Highlights by Sentiment
- "free tickets and admission to the SW parks and free admission (employee only) to universal." (in 80 reviews)
- "I think that is just amazing and you can move up in the company is a great benefit." (in 78 reviews)
- "Some assistant supervisors do not deserve to be assistant supervisors because they are rude and bossy." (in 38 reviews)
- "The managers are 50 year old 12 year old minded kids that are so up there rears that the park is literally falling apart...... like fr its breaking." (in 30 reviews)
Ratings by Demographics
This rating reflects the overall rating of SeaWorld Parks & Entertainment and is not affected by filters.
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- Current Employee★★★★★
Pros
Cool and fun and communication and good management
Cons
There is no cons at this workplace
- Current Employee, more than 3 years★★★★★
Good for a stepping stone
May 8, 2023 - Security Officer in San Diego, CARecommendCEO ApprovalBusiness OutlookPros
Easy work load, rotating posts, great experience to getting into law enforcement or any first responder career
Cons
MUST work flex hours (no set schedule), favoritism, management team can’t communicate and get along, administration and park operations always quick to report any minor slip ups, first break and lunch break rushed early within first two hours of shift rather than on time, high turn around rate, always short on staff, can’t always get vacation approved (even on vacations that were planned and set months in advance), constant drama and rumors throughout the department, required overtime even if it goes again availability, patrol vehicles and golf carts always out of service, department does nothing for mental health even towards anxiety and depression, not enough radios, fully charged radios only hold about 18%, easy to obtain a write up but difficult to gain positive recognition, two out of the three captains are not trained in any of the other required posts and refuse to learn.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Sea world has affordable and healthy lunch options in it's employee areas.
Cons
The break rooms have no AC and sometimes no water. They will schedule too few employees to the point that rides will open late if someone is late or calls out. People have passed out from heat exhaustion and been forced to keep working their positions. They were even anal about taking bathroom breaks in between rotations. If you want to get trained on other rides the management will tell you to "earn it" and dangle training over your head with no end in sight. Though this is a part-time position they will schedule you right up to full-time hours but never over, so don't expect to get any benefits. This isn't even getting into the misery of the actual job, getting yelled at by guests who don't understand the rules, and the physical toll of running around and bending over to check restraints all day. After I notified HR that I quit, Sea World continued to schedule me and after *two months* sent me a text saying my employment was at risk. This screwed over my team because the company couldn't communicate that I quit so they were probably short staffed many times due to scheduling me after I quit.
Continue reading - Former Employee, less than 1 year★★★★★
Be prepared to move!
May 15, 2023 - Area Hostess in Williamsburg, VARecommendCEO ApprovalBusiness OutlookPros
Nice environment, never a dull moment. Coworkers are usually cool to talk to. Very fulfilling day. Benefits are worth it if you visit the parks a lot. Nice temporary job for teens.
Cons
Hot days are excruciating when picking up trays and trash. May be assigned to ONE zone constantly and it may get annoying and old- Zone 3's bathroom's A/C wasn't working at the time. . . smelled bad. (this was 2021). You're constantly cleaning the bathrooms and the awful things that can be in it.
Continue reading - Former Employee, less than 1 year★★★★★
Great job to have fun
May 27, 2023 - Haunt Scare Actor in Williamsburg, VARecommendCEO ApprovalBusiness OutlookPros
Meeting new people and scaring people for money
Cons
Actors aren’t properly taken care of and favoritism is very clear
- Former Employee, less than 1 year★★★★★
Pros
Only worked halloween season, pretty good money and environment for the theme park. was very fast paced which i enjoyed but the job was just to pour pre made drinks. loved making people smile, it was genuinely a fun time working there.
Cons
I joined to get started in bartending so if this is you, i wouldn’t go here. unless they give you the position at the main bar which they only have 2 people which have seniority. The main bar actually mixes and pours cocktails. Only downside was no one formally taught me where to go and what to do. I played everything by ear when i walked in and i think my supervisors did too.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Free tickets Good managers and coworkers Leisurely Mostly positive environment
Cons
Outdoors in hot and cold Bare minimum wage ($11/hr) with $2 increases in summer and winter months Terrible breaks. Takes travel time out of your break and break room is far from your clock out stations. Not allowed to utilize clock out stations in the main break room. Employee food is dry and terrible. One 30 minute break every 6 hours unless you are a minor. Lots of paperwork for OTJ injuries. Overwhelming. Guests are entitled and incompetent. No opportunities for moving up/pay raises. No annual reviews. Does not give you a sense of value or belonging.
Continue reading - Current Employee, more than 3 years★★★★★
It's a job
May 1, 2023 - Supervisor Food and Beverage in Tampa, FLRecommendCEO ApprovalBusiness OutlookPros
Seeing the animals as you walk into the park before the entitled guest are released
Cons
Low Pay, over whelming work load, unreasonable expectations, deniability all accross the park, overworked, understaffed because of pay, getting free tickets but being scheduled 50+ hours so you don't get to use them or want to visit the park.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
good for first job n benefits
Cons
work hours and management stuck
- Former Employee, less than 1 year★★★★★
Pros
best people to work with
Cons
it is taxing on your body
SeaWorld Parks & Entertainment Reviews FAQs
SeaWorld Parks & Entertainment has an overall rating of 3.4 out of 5, based on over 1,997 reviews left anonymously by employees. 57% of employees would recommend working at SeaWorld Parks & Entertainment to a friend and 41% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
57% of SeaWorld Parks & Entertainment employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SeaWorld Parks & Entertainment 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at SeaWorld Parks & Entertainment to be workplace, benefits, coworkers and the cons to be career development, compensation, management.
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