SeaWorld Parks & Entertainment Reviews | Glassdoor

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SeaWorld Parks & Entertainment Reviews

Updated February 21, 2018
778 reviews

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3.6
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
SeaWorld Parks & Entertainment President and CEO Joel Manby
Joel Manby
167 Ratings

778 Employee Reviews

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Pros
Cons
  • Most people working at Sea World (even as full time) have a second job (in 49 reviews)

  • long hours and outside weather not always ideal (in 40 reviews)

More Pros and Cons

  1. "Amazing Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Photographer in Orlando, FL
    Former Employee - Photographer in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SeaWorld Parks & Entertainment full-time (More than a year)

    Pros

    Like a family, the perks and the hours

    Cons

    There are no cons here


  2. "Must love customer service and be open to hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Emergency Medical Technician in Orlando, FL
    Current Employee - Emergency Medical Technician in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeaWorld Parks & Entertainment part-time (More than a year)

    Pros

    Amazing guests and and beautiful location to work at.

    Cons

    Always open so you will be required to work many holidays.

  3. "Warehouse Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Lead in San Diego, CA
    Former Employee - Warehouse Lead in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SeaWorld Parks & Entertainment part-time (More than a year)

    Pros

    Wonderful place to work at

    Cons

    There are no cons for this company


  4. "Guest Arrival Concierge"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SeaWorld Parks & Entertainment part-time

    Pros

    Leadership and management works with your scheduling needs. You meet a lot of people, coworkers and guests. Not too bad for a first job.

    Cons

    Hours are deeply cut during off season but picks up during peak seasons.

    Advice to Management

    Back up what your concierges say to the guests, don't just turn around and be, "Oh, no problem. We can do that for you" after we just said no.


  5. "Food Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at SeaWorld Parks & Entertainment part-time

    Pros

    Free tickets, free lunch, and decent hours.

    Cons

    Always a fast paced environment.


  6. "Husbandry"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SeaWorld Parks & Entertainment part-time

    Pros

    Working with animals and learning aquatic systems

    Cons

    Not being able to advance


  7. "Supervisor Ops"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ops Supervisor in San Antonio, TX
    Former Employee - Ops Supervisor in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SeaWorld Parks & Entertainment part-time (More than 3 years)

    Pros

    Great Environment
    Great Co-Workers
    Fun at the job

    Cons

    Pay
    Hours
    work/life balance at times

    Advice to Management

    Constantly motivate the team

  8. "Struggling to reinvent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SeaWorld Parks & Entertainment full-time

    Pros

    Interesting work providing the opportunity to both learn and teach.

    Cons

    Your job never ends. When you tell someone what you do, you almost always have to defend it. Senior leadership doesn't recognize this and rewards your success and passion with more responsibilities.

    Advice to Management

    Know what your people are worth, pay them accordingly.
    LEAD don't manage.


  9. "Great summer time teen job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ride Operator in San Diego, CA
    Former Employee - Ride Operator in San Diego, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at SeaWorld Parks & Entertainment part-time (Less than a year)

    Pros

    easy, relaxed, good pay, fun

    Cons

    not a good career


  10. "Look at the past to improve the future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SeaWorld Parks & Entertainment full-time (More than 10 years)

    Pros

    Benefits, animal care, unique experiences for employees

    Cons

    Corporate management, pay, company being run to please board of directors instead of focusing on true message that has made the park successful for 50+ years

    Advice to Management

    Go back to the roots of SeaWorld. That's what the guest wants.
    Remember, if employees are happy, they're going to reflect that when dealing with park guests


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