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    SeaWorld Parks & Entertainment Reviews

    Updated April 18, 2018
    798 reviews

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    Full-timePart-time
    3.7
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    SeaWorld Parks & Entertainment President and CEO Joel Manby
    Joel Manby
    173 Ratings

    798 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • Free tickets, free lunch, and decent hours (in 81 reviews)

    • Great people, great benefits, growth oppurtunity (in 44 reviews)

    Cons

    • Not enough opportunities to become a full time employee (in 50 reviews)

    • long hours and outside weather not always ideal (in 41 reviews)

    More Pros and Cons

    1. "Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Manager in Orlando, FL
      Former Employee - Manager in Orlando, FL
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at SeaWorld Parks & Entertainment full-time (More than 8 years)

      Pros

      Great family atmosphere and fun place to work.

      Cons

      PR challenges with the whole PETA/Blackfish issue

    2. "Ride Operator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at SeaWorld Parks & Entertainment full-time

      Pros

      It is a good customer service practice.

      Cons

      You spend long days in the sun.

      Advice to Management

      be patient with guests

      3. Join the SeaWorld Parks & Entertainment team
      See Our Latest Jobs

    3. "Stadium Sales"

      StarStarStarStarStar
      • Culture & Values
      • Comp & Benefits
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at SeaWorld Parks & Entertainment part-time

      Pros

      friendly coworkers
      free seaworld tickets + discounts
      easy to get shifts

      Cons

      management can be unfriendly
      some people slack off

    4. "Lifeguard"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Lifeguard, Adventure Island in Tampa, FL
      Former Employee - Lifeguard, Adventure Island in Tampa, FL
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at SeaWorld Parks & Entertainment full-time (Less than a year)

      Pros

      Its a hectic place to work but great for a summer job. For the most part hey stick to the schedule you give them at the beginning. If you want overtime, you got it. If you want to work less than 20 hours, they'll let you. The coworkers are great as well and (most of) the managers are friendly and actually care about you.

      Cons

      Your longest break is 30 minutes and rarely do you get it on time. The pay is pathetic compared to what other lifeguards make. It can also get extremely hot and some chairs have no shade or umbrellas which can be awful when you're stuck there for 3 hours. While I got along with most of my coworkers, half of them didn't take their job seriously.

      Advice to Management

      Give your lifeguards the pay they deserve. Give them better access to sunscreen, shade, and water coolers. Lastly, please please please give them fans, it makes such a difference!

    5. "Supervisor position"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at SeaWorld Parks & Entertainment full-time

      Pros

      Care of an incredible animal collection

      Cons

      Lack of communication in some areas

    6. "Easy to Get Hired due to Poor Education"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Food Service Worker in San Diego, CA
      Current Employee - Food Service Worker in San Diego, CA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at SeaWorld Parks & Entertainment part-time

      Pros

      Easy to get hired, especially new and inexperienced members, basic duties, some lunch break meal is free.

      Cons

      Business process outsourcing is careless that doesn't teach new members how to do at work in right ways. Lunch break meal at cafes for members is repetitive and untasteful that you should bring your own lunch.

    7. "Photo Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at SeaWorld Parks & Entertainment part-time

      Pros

      Animal interactions, The food is great. Free buffet during the holidays, Great ticket deals throughout the year for family and friends. they get your employee discount. They treat their employees the best out of all orlando theme parks.

      Cons

      It's extremely hard to get full time unless you're open to switching departments or have some kind of bachelor degree.

      Advice to Management

      There should be more full-time openings. There are people who have been working for years, waiting for the opportunity of a fulltime opening that will never come. Health insurance is a must, and it isn't available anymore for part-timers.

    8. "Great Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at SeaWorld Parks & Entertainment full-time

      Pros

      Great company great leadership great work environment

      Cons

      in low season the hours get low even for full timers

    9. "Guest Services"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Guest Service Representative in Orlando, FL
      Former Employee - Guest Service Representative in Orlando, FL
      Recommends
      Negative Outlook
      No opinion of CEO

      I worked at SeaWorld Parks & Entertainment full-time (Less than a year)

      Pros

      Great people to work with
      Fun job environment

      Cons

      Really hot
      Most guests were really nice but some were very rude
      Some of the management at this time was not very understanding of the employees

      Advice to Management

      Make sure your employees hydration needs are taken care of in the heat.

    10. "Struggling company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Business Systems Analyst
      Current Employee - Business Systems Analyst
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SeaWorld Parks & Entertainment part-time

      Pros

      Employs people for the long term. If you want to get a job and stay there, this is the place.

      Cons

      Work with older software, move to modern, newer systems is slow and IT is painful.

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