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SeaWorld Parks & Entertainment

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SeaWorld Parks & Entertainment

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SeaWorld Parks & Entertainment Reviews

Updated May 27, 2023

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Found 1,858 of over 2K reviews
3.4
57% Recommend to a Friend
SeaWorld Parks & Entertainment CEO Marc Swanson
56% Approve of CEO

Found 1,852 of over 2K reviews

3.4
57%
Recommend to a Friend
56%
Approve of CEO
SeaWorld Parks & Entertainment CEO Marc Swanson
Marc Swanson
260 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Great people and mission.(in 124 reviews)
  • "free tickets and admission to the SW parks and free admission (employee only) to universal.(in 80 reviews)
  • "I think that is just amazing and you can move up in the company is a great benefit.(in 78 reviews)
  • "Great coworkers and peers.(in 71 reviews)
  • "Free admission to SeaWorld and Busch Gardens (12 comp tickets per year).(in 41 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of SeaWorld Parks & Entertainment and is not affected by filters.

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  1. 5.0
    Current Employee

    Cool

    Apr 4, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Cool and fun and communication and good management

    Cons

    There is no cons at this workplace

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  2. 2.0
    Current Employee, more than 3 years

    Good for a stepping stone

    May 8, 2023 - Security Officer in San Diego, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy work load, rotating posts, great experience to getting into law enforcement or any first responder career

    Cons

    MUST work flex hours (no set schedule), favoritism, management team can’t communicate and get along, administration and park operations always quick to report any minor slip ups, first break and lunch break rushed early within first two hours of shift rather than on time, high turn around rate, always short on staff, can’t always get vacation approved (even on vacations that were planned and set months in advance), constant drama and rumors throughout the department, required overtime even if it goes again availability, patrol vehicles and golf carts always out of service, department does nothing for mental health even towards anxiety and depression, not enough radios, fully charged radios only hold about 18%, easy to obtain a write up but difficult to gain positive recognition, two out of the three captains are not trained in any of the other required posts and refuse to learn.

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  4. 2.0
    Former Employee, less than 1 year

    It is certainly a job

    Mar 27, 2023 - Ride Operator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Sea world has affordable and healthy lunch options in it's employee areas.

    Cons

    The break rooms have no AC and sometimes no water. They will schedule too few employees to the point that rides will open late if someone is late or calls out. People have passed out from heat exhaustion and been forced to keep working their positions. They were even anal about taking bathroom breaks in between rotations. If you want to get trained on other rides the management will tell you to "earn it" and dangle training over your head with no end in sight. Though this is a part-time position they will schedule you right up to full-time hours but never over, so don't expect to get any benefits. This isn't even getting into the misery of the actual job, getting yelled at by guests who don't understand the rules, and the physical toll of running around and bending over to check restraints all day. After I notified HR that I quit, Sea World continued to schedule me and after *two months* sent me a text saying my employment was at risk. This screwed over my team because the company couldn't communicate that I quit so they were probably short staffed many times due to scheduling me after I quit.

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  5. 3.0
    Former Employee, less than 1 year

    Be prepared to move!

    May 15, 2023 - Area Hostess in Williamsburg, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice environment, never a dull moment. Coworkers are usually cool to talk to. Very fulfilling day. Benefits are worth it if you visit the parks a lot. Nice temporary job for teens.

    Cons

    Hot days are excruciating when picking up trays and trash. May be assigned to ONE zone constantly and it may get annoying and old- Zone 3's bathroom's A/C wasn't working at the time. . . smelled bad. (this was 2021). You're constantly cleaning the bathrooms and the awful things that can be in it.

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  6. 3.0
    Former Employee, less than 1 year

    Great job to have fun

    May 27, 2023 - Haunt Scare Actor in Williamsburg, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Meeting new people and scaring people for money

    Cons

    Actors aren’t properly taken care of and favoritism is very clear

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  7. 3.0
    Former Employee, less than 1 year

    average honestly

    Apr 12, 2023 - Bartender in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Only worked halloween season, pretty good money and environment for the theme park. was very fast paced which i enjoyed but the job was just to pour pre made drinks. loved making people smile, it was genuinely a fun time working there.

    Cons

    I joined to get started in bartending so if this is you, i wouldn’t go here. unless they give you the position at the main bar which they only have 2 people which have seniority. The main bar actually mixes and pours cocktails. Only downside was no one formally taught me where to go and what to do. I played everything by ear when i walked in and i think my supervisors did too.

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  8. 2.0
    Current Employee, more than 1 year

    Grunt Work

    Apr 6, 2023 - Park Operations in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free tickets Good managers and coworkers Leisurely Mostly positive environment

    Cons

    Outdoors in hot and cold Bare minimum wage ($11/hr) with $2 increases in summer and winter months Terrible breaks. Takes travel time out of your break and break room is far from your clock out stations. Not allowed to utilize clock out stations in the main break room. Employee food is dry and terrible. One 30 minute break every 6 hours unless you are a minor. Lots of paperwork for OTJ injuries. Overwhelming. Guests are entitled and incompetent. No opportunities for moving up/pay raises. No annual reviews. Does not give you a sense of value or belonging.

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  9. 2.0
    Current Employee, more than 3 years

    It's a job

    May 1, 2023 - Supervisor Food and Beverage in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Seeing the animals as you walk into the park before the entitled guest are released

    Cons

    Low Pay, over whelming work load, unreasonable expectations, deniability all accross the park, overworked, understaffed because of pay, getting free tickets but being scheduled 50+ hours so you don't get to use them or want to visit the park.

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    1 person found this review helpful
  10. 5.0
    Current Employee, more than 1 year

    goodish

    May 23, 2023 - Operations 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good for first job n benefits

    Cons

    work hours and management stuck

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  11. 5.0
    Former Employee, less than 1 year

    loved the coworkers

    May 20, 2023 - Diver 3 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    best people to work with

    Cons

    it is taxing on your body

    Be the first to find this review helpful
Viewing 1 - 10 of 1,852 Reviews
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SeaWorld Parks & Entertainment Reviews FAQs

SeaWorld Parks & Entertainment has an overall rating of 3.4 out of 5, based on over 1,997 reviews left anonymously by employees. 57% of employees would recommend working at SeaWorld Parks & Entertainment to a friend and 41% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, SeaWorld Parks & Entertainment employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SeaWorld Parks & Entertainment. This rating has decreased by -1% over the last 12 months.

57% of SeaWorld Parks & Entertainment employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated SeaWorld Parks & Entertainment 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at SeaWorld Parks & Entertainment to be workplace, benefits, coworkers and the cons to be career development, compensation, management.

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Glassdoor has 1,997 SeaWorld Parks & Entertainment reviews submitted anonymously by SeaWorld Parks & Entertainment employees. Read employee reviews and ratings on Glassdoor to decide if SeaWorld Parks & Entertainment is right for you.