SeaWorld Parks & Entertainment Reviews | Glassdoor

SeaWorld Parks & Entertainment Reviews

Updated April 18, 2018
798 reviews

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3.7
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SeaWorld Parks & Entertainment President and CEO Joel Manby
Joel Manby
173 Ratings

798 Employee Reviews

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Pros
  • Free tickets, free lunch, and decent hours (in 81 reviews)

  • Great people, great benefits, growth oppurtunity (in 44 reviews)

Cons
  • Not enough opportunities to become a full time employee (in 50 reviews)

  • long hours and outside weather not always ideal (in 41 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Orlando, FL
    Former Employee - Manager in Orlando, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SeaWorld Parks & Entertainment full-time (More than 8 years)

    Pros

    Great family atmosphere and fun place to work.

    Cons

    PR challenges with the whole PETA/Blackfish issue


  2. "Ride Operator"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SeaWorld Parks & Entertainment full-time

    Pros

    It is a good customer service practice.

    Cons

    You spend long days in the sun.

    Advice to Management

    be patient with guests

  3. "Stadium Sales"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SeaWorld Parks & Entertainment part-time

    Pros

    friendly coworkers
    free seaworld tickets + discounts
    easy to get shifts

    Cons

    management can be unfriendly
    some people slack off


  4. "Lifeguard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lifeguard, Adventure Island in Tampa, FL
    Former Employee - Lifeguard, Adventure Island in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SeaWorld Parks & Entertainment full-time (Less than a year)

    Pros

    Its a hectic place to work but great for a summer job. For the most part hey stick to the schedule you give them at the beginning. If you want overtime, you got it. If you want to work less than 20 hours, they'll let you. The coworkers are great as well and (most of) the managers are friendly and actually care about you.

    Cons

    Your longest break is 30 minutes and rarely do you get it on time. The pay is pathetic compared to what other lifeguards make. It can also get extremely hot and some chairs have no shade or umbrellas which can be awful when you're stuck there for 3 hours. While I got along with most of my coworkers, half of them didn't take their job seriously.

    Advice to Management

    Give your lifeguards the pay they deserve. Give them better access to sunscreen, shade, and water coolers. Lastly, please please please give them fans, it makes such a difference!


  5. "Supervisor position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SeaWorld Parks & Entertainment full-time

    Pros

    Care of an incredible animal collection

    Cons

    Lack of communication in some areas


  6. "Easy to Get Hired due to Poor Education"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Service Worker in San Diego, CA
    Current Employee - Food Service Worker in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SeaWorld Parks & Entertainment part-time

    Pros

    Easy to get hired, especially new and inexperienced members, basic duties, some lunch break meal is free.

    Cons

    Business process outsourcing is careless that doesn't teach new members how to do at work in right ways. Lunch break meal at cafes for members is repetitive and untasteful that you should bring your own lunch.


  7. "Photo Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SeaWorld Parks & Entertainment part-time

    Pros

    Animal interactions, The food is great. Free buffet during the holidays, Great ticket deals throughout the year for family and friends. they get your employee discount. They treat their employees the best out of all orlando theme parks.

    Cons

    It's extremely hard to get full time unless you're open to switching departments or have some kind of bachelor degree.

    Advice to Management

    There should be more full-time openings. There are people who have been working for years, waiting for the opportunity of a fulltime opening that will never come. Health insurance is a must, and it isn't available anymore for part-timers.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SeaWorld Parks & Entertainment full-time

    Pros

    Great company great leadership great work environment

    Cons

    in low season the hours get low even for full timers


  9. "Guest Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Orlando, FL
    Former Employee - Guest Service Representative in Orlando, FL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at SeaWorld Parks & Entertainment full-time (Less than a year)

    Pros

    Great people to work with
    Fun job environment

    Cons

    Really hot
    Most guests were really nice but some were very rude
    Some of the management at this time was not very understanding of the employees

    Advice to Management

    Make sure your employees hydration needs are taken care of in the heat.


  10. "Struggling company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst
    Current Employee - Business Systems Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeaWorld Parks & Entertainment part-time

    Pros

    Employs people for the long term. If you want to get a job and stay there, this is the place.

    Cons

    Work with older software, move to modern, newer systems is slow and IT is painful.


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