SeaWorld Parks & Entertainment Reviews | Glassdoor

SeaWorld Parks & Entertainment Reviews

Updated February 22, 2017
577 reviews

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3.5
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Joel Manby
82 Ratings

577 Employee Reviews

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Pros
Cons
  • Much resentment is had that SeaWorld's entry level employees are paid as much as full time supervisors in Tampa (in 37 reviews)

  • Long hours outside in the Florida heat (in 29 reviews)

More Pros and Cons

  1. "call center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at SeaWorld Parks & Entertainment full-time

    Pros

    good with hours, and good managers

    Cons

    Not easy to grow with in.


  2. "Parks Operations"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SeaWorld Parks & Entertainment part-time

    Pros

    good pay, nice people, ok perks

    Cons

    pretty bad working conditions, rude coworkers & guests


  3. Helpful (1)

    "IT Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Orlando, FL
    Former Employee - IT Manager in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at SeaWorld Parks & Entertainment full-time (More than 3 years)

    Pros

    Most people are great to work with.
    Free park tickets, free preferred parking, great discounts
    They really love the animals and only have their best interests at heart.
    Generous conservation and animal rescue efforts

    Cons

    Business is hurting, can't really compete with Disney and Universal in the Orlando market. Lots of changes over the past few years to try and combat economic downturns. Job instability is a genuine concern. Technology is homegrown and old and the company is unwilling and unable to invest in better technology solutions. Expectation is to do more with less and make personal sacrifices for the business. No bonuses for the past several years and minimal raises. Pay is below market and there is great disparity between long time employees and newer hires.

    Advice to Management

    Review salaries and pay market rate to all employees, people shouldn't be punished for their dedication to the company.
    Don't reorganize people into jobs they don't want, consider the employee when deciding their future for them.
    Focus on solutions with long term positive impacts and focus on what is best for the company as a whole rather than the self interests of a few....I saw a significant amount of money wasted over misguided and ill-informed decision making.


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  5. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at SeaWorld Parks & Entertainment full-time

    Pros

    Great industry and products to work with

    Cons

    Poor business structure with no direction

    Advice to Management

    Give up


  6. "Seaworld san diego"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SeaWorld Parks & Entertainment full-time (More than 10 years)

    Pros

    the job comes with good benefits

    Cons

    the mission is entertainment not education


  7. "Hostess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Meet new people and create work skills

    Cons

    Management doesn't care about you


  8. "Husbandry Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Husbandry Assistant in San Diego, CA
    Current Employee - Husbandry Assistant in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SeaWorld Parks & Entertainment part-time (Less than a year)

    Pros

    You get to work with so many animals

    Cons

    Rough on your body. Always aching and always tired.


  9. "Seasonal Merchandise Sales Clerk"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SeaWorld Parks & Entertainment full-time

    Pros

    Provided an experience to interact with a large amount of guests during any particular shift. It allowed me to grow in customer service and taught me how to properly interact with a guest.

    Cons

    From my perspective, it appeared that management could have done a better job of immersing themselves in the front lines of the park and what really goes on there.


  10. "Fun place to work if you like people"

    Star Star Star Star Star
    Former Employee - Food Service Worker
    Former Employee - Food Service Worker

    I worked at SeaWorld Parks & Entertainment (More than a year)

    Pros

    Great Perks, also you get to meets many people around the world.

    Cons

    Customers can really rude - gotta have thick skin!


  11. "Not bad for such a large corporation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SeaWorld Parks & Entertainment part-time

    Pros

    Great coworkers
    Access to parks is nice, but I would rather pay for tickets and get paid more

    Cons

    Low starting pay
    Raises are few and far between

    Advice to Management

    Support employees don't always take the customers side. The old adage that the customer is no longer true.



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