SeaWorld Parks & Entertainment Reviews | Glassdoor

SeaWorld Parks & Entertainment Reviews

Updated September 22, 2017
689 reviews

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3.5
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SeaWorld Parks & Entertainment President and CEO Joel Manby
Joel Manby
126 Ratings

689 Employee Reviews

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Pros
  • Perks were free tickets to the parks (in 71 reviews)

  • Fun place to work with great people (in 36 reviews)

Cons
  • It is hard to find full time positions (in 44 reviews)

  • Standing long hours under the sun (in 36 reviews)

More Pros and Cons

  1. "Customer service rep."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeaWorld Parks & Entertainment part-time

    Pros

    The incentives that are given for you being an employee are amazing. Free tickets, and free family passes every year. I think that is just amazing and you can move up in the company is a great benefit. The starting pay is also, pretty good.

    Cons

    It's very hard to become full-time. And the fact that if you're employed with them part-time you have to do another full interview to advance to a full-time employee.

    Advice to Management

    You should show a little more sympathy to employees that have suffered a death in the family.


  2. "Good summer job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Park Services in Williamsburg, VA
    Former Employee - Park Services in Williamsburg, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SeaWorld Parks & Entertainment full-time (Less than a year)

    Pros

    long hours, decent pay depending on position. meet many people from all over the world

    Cons

    Large crowds, the guest can be overwhelming. Long standing hours but numerous breaks.

  3. "I work as a part-time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Service Attendant in Orlando, FL
    Current Employee - Food Service Attendant in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SeaWorld Parks & Entertainment part-time (More than a year)

    Pros

    It's a good work environment

    Cons

    Less than 20 hours per week


  4. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SeaWorld Parks & Entertainment full-time

    Pros

    Great people to work with
    good environment
    free food

    Cons

    late night shifts followed by early morning shifts


  5. "It's a job but leaves a much to be desired"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Photographer in Orlando, FL
    Current Employee - Sales Associate/Photographer in Orlando, FL
    Neutral Outlook
    Disapproves of CEO

    I have been working at SeaWorld Parks & Entertainment part-time

    Pros

    Get to work as a photographer. Can be pretty chill and fun when things are running smoothly. The cafeteria serves inexpensive breakfast and lunch and you can get meal tickets which reduce the meal prices further. While employed you can get free tickets for friends and family to visit Sea World, Busch Gardens, Aquatica, and Sesame Place. You receive an employee discount on products and food in the park. When a new ride is going to open employees get to try it first and get paid for their time to do-so.

    Cons

    Expected to use barely working and broken camera equipment that will take months to replace or repair, if anything at all gets done about it. Working 2 jobs while employed as a photographer (Sales and Photography) and only making .50 cents more than just working Sales. Work in the heat and sun and you don't always have shade or a place to rest when you start to get overheated. Not allowed to use the showers after sweating all day. Work schedule can change last minute without you being consulted to make sure it doesn't conflict with anything, possibly resulting in a call-out and making your team short handed. No commission for up-selling more expensive photo products or for guests purchasing your photos, only get a "commission" if you are working on the register and can up-sell guests on PWPs. Can't use photos you've taken in your portfolio. Some team-leads are absolutely miserable to work with and hate their jobs so they make their employees lives miserable while at work, they will also not always stay on the counter to help when/if issues arise that only they are equipped to handle, instead they go hide behind a camera and take away a shooting position from a photographer to avoid their responsibilities leaving the counter people without leadership and causing issues and backup when a lead is needed to override the register, do a return, address an issue, or be present to answer the phone when other areas call with problems that an employee is not equipped to handle. Uniforms are hot and uncomfortable to be wearing in Florida's intense sunshine and heat, we need summer-time uniforms that we don't have to literally peel off any time we need to use the rest room, at least give us better shorts.

    Advice to Management

    Please take better care of your employees and make sure their equipment is always in top working order, they are your money makers! Provide better shaded/sheltered areas for employees working in the direct sunlight. Provide showers to all employees working out in the heat, sun, and elements and not just to a select few. Consider doing quarterly reviews and giving hard-working employees a raise or bonuses. Incentives to shoot more and increase accuracy should also be considered, give employees commission or a bonus when guests purchase their photos.


  6. "Pure Entertainment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Williamsburg, VA
    Current Employee - Finance in Williamsburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeaWorld Parks & Entertainment part-time

    Pros

    Working with fantastic people, including Management.

    Cons

    Season is ending. Wish it were year round, full-time.

    Advice to Management

    None. Doing a great job!


  7. "Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Photographer in Langhorne, PA
    Current Employee - Photographer in Langhorne, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SeaWorld Parks & Entertainment part-time (More than a year)

    Pros

    Benefits, flexible hours, good with scheduling

    Cons

    Hard work, lots of angry guests

  8. "Lifeguard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SeaWorld Parks & Entertainment full-time

    Pros

    Fun at times when there are split shifts, and the friends you make

    Cons

    this was the first year of new management so scheduling and rotations where all messed up. long hours and honestly need a pay raise and the supervisors are all there own group honestly felt like back in highschool.


  9. "Assistant Supervisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SeaWorld Parks & Entertainment part-time

    Pros

    Fun place to work with great people

    Cons

    Communication with management and staff


  10. "Merchandise Sales Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SALES CLERK in San Diego, CA
    Former Employee - SALES CLERK in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SeaWorld Parks & Entertainment part-time (More than a year)

    Pros

    Great place to work at, super fun experience!

    Cons

    no cons, overall super great place!


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