SeaWorld Parks & Entertainment Reviews | Glassdoor

SeaWorld Parks & Entertainment Reviews

Updated March 27, 2017
587 reviews

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587 Employee Reviews

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Pros
Cons
  • Much resentment is had that SeaWorld's entry level employees are paid as much as full time supervisors in Tampa (in 37 reviews)

  • Long hours outside in the Florida heat (in 29 reviews)

More Pros and Cons

  1. "Seasonal Merchandise Sales Clerk"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SeaWorld Parks & Entertainment full-time

    Pros

    Provided an experience to interact with a large amount of guests during any particular shift. It allowed me to grow in customer service and taught me how to properly interact with a guest.

    Cons

    From my perspective, it appeared that management could have done a better job of immersing themselves in the front lines of the park and what really goes on there.


  2. "Poor treatment since Anheuser Busch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SeaWorld Parks & Entertainment full-time (More than 10 years)

    Pros

    Animals are amazing, and some people there still care

    Cons

    Extremely bad working conditions as years have gone by

    Advice to Management

    Respect people that have been with the company for MANY years


  3. "Not bad for such a large corporation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SeaWorld Parks & Entertainment part-time

    Pros

    Great coworkers
    Access to parks is nice, but I would rather pay for tickets and get paid more

    Cons

    Low starting pay
    Raises are few and far between

    Advice to Management

    Support employees don't always take the customers side. The old adage that the customer is no longer true.


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  5. "Seaworld Bakery Host"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bakery Host in San Diego, CA
    Former Employee - Bakery Host in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SeaWorld Parks & Entertainment full-time (Less than a year)

    Pros

    Overtime, Fun, Team memebers were very helpful, free tickets, free lunch (if you work culinary). Flexible scheduling.

    Cons

    It was hard work, tons of heavy lifting, I would close then the next day open.

    Advice to Management

    When scheduling look at what people are working the day before.


  6. "Great Experience! Loved Working There!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Stadium Sales Clerk in San Diego, CA
    Former Employee - Stadium Sales Clerk in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SeaWorld Parks & Entertainment part-time (Less than a year)

    Pros

    Super fun working environment.
    Lots of hours during summer
    Great benefits(passes, food, discounts, tickets for the zoo, monthly ruffles, etc)
    Managment people super easy to talk to
    Flexive hours, they work around your schedule if you have other work or are a student!
    More like family than coworkers
     I CAN KEEP GOING ON AND ON HERE! so I'll stop.

    Cons

    Super hard for me because i loved everything about my possition but I guess,
    Standing long hours under the sun.
    Deal with rude costumers.

    Advice to Management

    Stadium Sales and Games managment people are awesome! GO MERCHANDISE DEPP!


  7. "It was okay"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Got to meet new people

    Cons

    Was in the hot blaring sun all day


  8. "Water Safety Team- Aquatica Lifeguard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deep Water Lifeguard in Orlando, FL
    Current Employee - Deep Water Lifeguard in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SeaWorld Parks & Entertainment part-time (Less than a year)

    Pros

    The training for Water Safety is very extensive and we have monthly In-Service Training as a refresher on different things we learned during training.
    Very Relaxed for the most part.
    Strict on Rules of Park for guest safety

    Cons

    CPR, First Aid, & AED Certificate training is outside of your availability.
    Weather can affect park hours which could affect your own schedules.


  9. "Best summer experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise & Games Attendant in Williamsburg, VA
    Former Employee - Merchandise & Games Attendant in Williamsburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SeaWorld Parks & Entertainment (Less than a year)

    Pros

    great work environment and a lot of fun people!

    Cons

    I did not meet any issues


  10. "Assistant Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Supervisor in Tampa, FL
    Current Employee - Assistant Supervisor in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SeaWorld Parks & Entertainment (Less than a year)

    Pros

    -Flexible with hours
    -Opportunity for advancement
    -Opportunity to earn certifications
    -401k

    Cons

    - Good upper management is hit or miss


  11. "Regular Minimum Wage Job"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It was a fun work environment.

    Cons

    Didnt really enjoy the work



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