Sears Reviews in Minneapolis, MN | Glassdoor

Sears Minneapolis Reviews

12 reviews

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Minneapolis, MN

1.5
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Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
4 Ratings

12 Employee Reviews

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Pros
Cons
  • Work life balance was non existent (in 223 reviews)

  • They make you push people to sign up for credit cards which makes some customers angry (in 498 reviews)

More Pros and Cons

  1. Helpful (1)

    "Appliance technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appliance Repair Technician in Minneapolis, MN
    Former Employee - Appliance Repair Technician in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sears full-time (More than 10 years)

    Pros

    The company recognized my years of experience in the appliance repair service.

    Cons

    The company was putting to much pressure on the appliance technicians to do more. And my assigned tech manager was often careless with his words. Constantly telling me that I was no good at my work and made sarcastic remarks about my intelligence. This created a form of a hostile environment.

    Advice to Management

    The company needs to let the appliance technician work with out any pressure because they know the nature of work better than any one who hasn't been a technician before.


  2. "Stay Away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Minneapolis, MN
    Current Employee - Customer Service Associate in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears part-time (More than 8 years)

    Pros

    Flexible schedule, easy going, fun co-workers.

    Cons

    Terrible pay, bad management and customers

    Advice to Management

    Listen to the people in the field. They know what's going on.

  3. "Nightmare like corporate structure."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hard Lines Assistant Store Manager in Minneapolis, MN
    Former Employee - Hard Lines Assistant Store Manager in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than a year)

    Pros

    As with any place there are good people to be found, and Seats is no exception. Very hard working people worrth more than they're compensated for.

    Cons

    That's a long list; but no raises for anyone, promotions are done out of desperation more often than opportunity.

    Advice to Management

    Stop bailing water and let the ship sink.


  4. "Auto technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech III in Minneapolis, MN
    Current Employee - Tech III in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook

    I have been working at Sears full-time

    Pros

    Pay is good when busy. Easy to get days off and schedules are flexible. Nice variety of work.

    Cons

    Horrible management, your party depends on how busy it is and if the service writers feel like trying to sell anything that day. They are on salary and don't care if they make sales paychecks can change by 800 or more week to week. If your good at your job you do everyone else's too.

    Advice to Management

    Hire real managers not people who just like to talk. Actually have consequences for being late to work, give raises. Bonus for good tech productivity.


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Minneapolis, MN
    Former Employee - Sales Associate in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears part-time (Less than a year)

    Pros

    There are none. ..don't do it!

    Cons

    Low pay, promised sales training but none was given

    Advice to Management

    If you pay minimum wage, at least pay time and a half for holidays worked. Rotate weekend work


  6. "Pricing and Merchandising Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pricing and Merchandising Associate in Minneapolis, MN
    Former Employee - Pricing and Merchandising Associate in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sears part-time (Less than a year)

    Pros

    The company has a culture of solidarity between workers. This is especially great on the days when there is a lot to do.

    Cons

    The company is very tight on the pay. They only pay minimum wage for the beginners. They could also use more open approach to their workers.


  7. "Very unique experience, a good starting place for a sales career, fantastic for high school and college students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commissioned Sales Associate in Minneapolis, MN
    Current Employee - Commissioned Sales Associate in Minneapolis, MN
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Sears part-time (Less than a year)

    Pros

    Sears overall is a fairly good company to work for. Commissioned sales allow one to grow as ones skills as a salesman improve, but a base pay assures the pay isn't too volatile throughout the various slow and fast seasons. Also there are various support networks built to help maximize an employee's potential, which in turn maximizes their paycheck.

    Cons

    Now there are some downsides to Sears. Since the company views that ones commissions should grow as ones skill increases, the base pay is fixed. This encourages employees to only put an emphasis towards sales, because helping keep the department clean, helping cashiers ring when needed, does nothing to contribute to pay. Also needless to say is the never ending push to sell credit and Protection Agreements, but these can be justified seeing as that is the point of our position as Sales Associates. Finally, you are going to want to work the weekends because they are your money makers, versus other retail jobs where weekdays will net you the same pay.

    Advice to Management

    Modernize the way products are displayed and put more emphasis on company policies to make the stores more modular and uniform.

  8. "Meg"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Minneapolis, MN
    Current Employee - Cashier in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good co workers easy to get along with

    Cons

    Credit push is annoying, 30 min meal

    Advice to Management

    Get it together


  9. "Do not work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Minneapolis, MN
    Former Employee - Sales Associate in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sears part-time (Less than a year)

    Pros

    There are no good reasons to work here. The company is going bankrupt soon.

    Cons

    The pay is terrible. No holiday pay. No training. It's a joke and a waste of your time.


  10. Helpful (1)

    "Good sales experience, bad employee experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultive Sales Associate- Home Improvement in Minneapolis, MN
    Current Employee - Consultive Sales Associate- Home Improvement in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears part-time (More than 3 years)

    Pros

    If you are able to work the right hours and get lucky you can make decent money (for a college student). You learn valuable selling strategies and how to read people.

    Cons

    The bulk of corporate's attention is being diverted to online sales, which significantly cut into commission. Online sales are almost always better than store sales, which also cuts your pay. If you price match online sales your pay is docked. They'll try to take your money any chance they can get.

    Advice to Management

    Start treating your salespeople with respect or put them on base pay. The current atmosphere of the company breeds a lot of resentment from salespeople, which is hurting sales figures in stores.


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