Sears Reviews in New York, NY | Glassdoor

Sears New York Reviews

Updated May 6, 2017
75 reviews

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New York, NY

2.5
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Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
36 Ratings

75 Employee Reviews

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Pros
Cons
  • work life balance needs to be reviewed (in 215 reviews)

  • they push hard to get credit cards (in 467 reviews)

More Pros and Cons

  1. "Great people -Lousy corporate management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sourcing Director in New York, NY
    Former Employee - Sourcing Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than 3 years)

    Pros

    Lots of talented people in the New York design office - under utilized under appreciated. shutting down the creative development division was another death nail in the coffin of this once great company

    Cons

    Corporate office seems to have a lack of confidence in the company itself and lack of confidence in its employees. Those who survive are generally "yes" people to strive to keep status quo even when the retail business is turning upside down


  2. Helpful (1)

    "An iconic retailer sadly stuck in the past"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Design Director in New York, NY
    Former Employee - Design Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than 3 years)

    Pros

    The people are fantastic and the culture was generally friendly and supportive.

    Cons

    Moral is low because of poor company performance. Layoffs are often and inevitable. Sadly the company's days are numbered.

    Advice to Management

    The company is failing because of it's inability to change with the times and be innovative. The last chance Sears has to survive is for management to stop playing it safe and do things completely differently from the past.


  3. "horrible, evil and disorganized management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Sears full-time

    Pros

    no pros. All negative.

    Cons

    the individual manager and his caretaker, female are horrible managers. the older guy is bipolar, scary, moody, a bully and abusive to his staff.


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  5. "best employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sears (Less than a year)

    Pros

    good management. good hours, my boss was always there for me with moral support and education of the systems we used.

    Cons

    the pay wasn't the best, but then again i was a cashier. my coworkers weren't the friendliest but we got a long.

    Advice to Management

    scheduling on weekends


  6. "Things have gone from bad to worse - Eddie is running Sears into the ground"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears full-time (More than 3 years)

    Pros

    Some very good people scattered around, some in the stores, some in management

    Cons

    Eddie Lampert and his incompetence and drive to turn stores into real estate is destroying the company. Cost cutting that is killing customer service. Imagine you come in the store at opening, and find most of the lights out, escalators not running, and the one or two registers in the store that will open won't be ready for 20 minutes if not longer. Once you can see where you are going and are lucky enough to find something, you get badgered into opening a credit card even though you have one already. That's the customer view. Store associate view - no raises in years, commission rates get lower and lower, benefits get more and more expensive cause Sears isn't paying much toward them, your hours get cut to the bone even if you are full time. And pay is so bad that they can't hire enough people to keep departments open during store hours.

    Advice to Management

    Dump Lampert. Get professional marketing - Please! Support store management, get rid of the dodo birds and morons that every store has at least a few of.


  7. "Apparel Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Apparel Designer in New York, NY
    Former Employee - Apparel Designer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are many wonderful and passionate people who work there, I am still friendly with many of them. There is also a casual dress code which I enjoyed very much.

    Cons

    Poor leadership at the top- there's no investment in the stores and no sense of urgency to improve marketing and merchandising.


  8. "Part time work - friendly place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    people were friendly and helpful at the stores

    Cons

    I should have read the HR manuals as there was usefull info there

    Advice to Management

    Keep the stores clean and safe for all


  9. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Manager in New York, NY
    Current Employee - Field Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sears full-time (More than 5 years)

    Pros

    Benefits and management are good. Overall good work experience at all levels. Room for advancement if results are fulfilled and executed

    Cons

    Long hours a lot of travel. Must work all holidays even Thanksgiving . Weekends are always a must . Fast retail

    Advice to Management

    Good management


  10. "Too little pay."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Assistant in New York, NY
    Current Employee - Human Resources Assistant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears part-time (More than 5 years)

    Pros

    Some of the people I've met. The fact that it's in the mall so you get to explore other stores.

    Cons

    Management isn't that great. The distance I have to travel to work was too long. The pay is horrible not enough for everything you do there.

    Advice to Management

    Learn how to speak to their associates better


  11. "UP IN THE AIR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in New York, NY
    Former Employee - Designer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears (More than 3 years)

    Pros

    Great teams of design.
    Healthy work life balance.

    Cons

    Directon is still not solid to turn things around


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