Sears Reviews in New York, NY | Glassdoor

Sears New York Reviews

Updated November 13, 2017
78 reviews

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New York, NY

2.5
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Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
37 Ratings

78 Employee Reviews

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Pros
Cons
  • Work life balance was non existent (in 226 reviews)

  • They make you push people to sign up for credit cards which makes some customers angry (in 506 reviews)

More Pros and Cons

  1. Helpful (1)

    "Design"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Creative Director in New York, NY
    Former Employee - Senior Creative Director in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I worked at Sears full-time (More than 5 years)

    Pros

    During a period of 10 years this was the best place to work. We had a strong culture led by an amazing leader, Lisa Schultz.

    Cons

    After a period of time our benefits were not competitive within the market.


  2. "Technical Designer, Company relocated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Technical Designer in New York, NY
    Former Freelancer - Technical Designer in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sears (More than a year)

    Pros

    I worked on many variations of product which enhanced my knowledge.

    Cons

    Hired people that didn't have the experience but got yrrated better. Too many favorites.

    Advice to Management

    As a technical designer, I notice some people didn't put their all into making corrections to a garment and it was ok, while others got ridicul for going over and beyond to make a garment look good. It's not about favorites and people you bring to the company. It's about can you do the work and get a good result when it's all said and done.

  3. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in New York, NY
    Former Employee - Assistant Store Manager in New York, NY

    I worked at Sears (Less than a year)

    Pros

    Good team, decent hours, plenty of locations

    Cons

    Not much room to grow a store level

    Advice to Management

    Investigate hiring from stores to management


  4. Helpful (1)

    "So glad to be gone from the insane asylum known as Eddie Lampert's Sears"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultative Sales Associate in New York, NY
    Former Employee - Consultative Sales Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than 3 years)

    Pros

    Some good people, and you can learn a lot about customer service.

    Cons

    Constantly changing schedules, can't sleep normally, no weekends or holidays off - working in empty stores on holidays is awful. Management awful at many levels, in store nepotism is primary qualification. One manager not held responsible for loss of nearly $200k in merchandise he kind of forgot to put out until way too late. Good bosses are shoved out the door. Great salesman will never get promoted - bosses want them to keep selling. A mania for metrics over profits. Our store closed recently. During the closing, it FINALLY got piles of merchandise we had been begging for and could never get. I guess they save it for closings.

    Advice to Management

    For the worst, try to do something honorable (think Japan). For the others, if you can force Lampert out of control the company might be saved, but it would take lots of house cleaning of horrific management at many levels.


  5. Helpful (2)

    "Great people -Lousy corporate management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sourcing Director in New York, NY
    Former Employee - Sourcing Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than 3 years)

    Pros

    Lots of talented people in the New York design office - under utilized under appreciated. shutting down the creative development division was another death nail in the coffin of this once great company

    Cons

    Corporate office seems to have a lack of confidence in the company itself and lack of confidence in its employees. Those who survive are generally "yes" people to strive to keep status quo even when the retail business is turning upside down


  6. Helpful (1)

    "An iconic retailer sadly stuck in the past"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Design Director in New York, NY
    Former Employee - Design Director in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than 3 years)

    Pros

    The people are fantastic and the culture was generally friendly and supportive.

    Cons

    Moral is low because of poor company performance. Layoffs are often and inevitable. Sadly the company's days are numbered.

    Advice to Management

    The company is failing because of it's inability to change with the times and be innovative. The last chance Sears has to survive is for management to stop playing it safe and do things completely differently from the past.


  7. "horrible, evil and disorganized management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Sears full-time

    Pros

    no pros. All negative.

    Cons

    the individual manager and his caretaker, female are horrible managers. the older guy is bipolar, scary, moody, a bully and abusive to his staff.

  8. "best employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sears (Less than a year)

    Pros

    good management. good hours, my boss was always there for me with moral support and education of the systems we used.

    Cons

    the pay wasn't the best, but then again i was a cashier. my coworkers weren't the friendliest but we got a long.

    Advice to Management

    scheduling on weekends


  9. "Apparel Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Apparel Designer in New York, NY
    Former Employee - Apparel Designer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are many wonderful and passionate people who work there, I am still friendly with many of them. There is also a casual dress code which I enjoyed very much.

    Cons

    Poor leadership at the top- there's no investment in the stores and no sense of urgency to improve marketing and merchandising.


  10. "Part time work - friendly place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    people were friendly and helpful at the stores

    Cons

    I should have read the HR manuals as there was usefull info there

    Advice to Management

    Keep the stores clean and safe for all


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