Sears Reviews | Glassdoor

Sears Reviews

Updated February 19, 2019
11,147 reviews

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2.8
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Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
3,933 Ratings

Employee Reviews

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Pros
Cons
  • "Poor work/life balance (a good chance that you'll be required to work on Sundays)" (in 240 reviews)

  • "You have to get people to sign up for credit cards to keep your job" (in 539 reviews)

More Pros and Cons

  1. "Software engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears full-time

    Pros

    Great company to work. Great environment

    Cons

    There is uncertainty about the job


  2. "Decent Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier

    I worked at Sears part-time

    Pros

    Pretty decent work hours

    Cons

    Did not have good management team

  3. "Hard Work Pays"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASE Certified Automotive Technician in San Diego, CA
    Current Employee - ASE Certified Automotive Technician in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sears full-time (More than 3 years)

    Pros

    Bust your knuckles for the company and it will translate into tenure in the field and dealerships will eventually want you to come to them. Excellent place to get into repairs you wish to increase your proficiency in doing. Possibly the most resilient company I have ever worked with.

    Cons

    Some techs have poor work ethic that negatively impact the image and reputation of Sears in general. Managers could do much more with the incentives that we're taken away. Upper echelons expect same numbers as last year with smaller numbers on resupply. Very difficult to get equipment repaired.

    Advice to Management

    You took it away from the managers and expected to see the additional profits as it wouldn't have to be paid out and shun them for handing tickets to those who do get it....how are the profits? Why aren't our numbers as high as last year? How much were you paying in resupply?....here's your sign.


  4. Helpful (1)

    "Good Luck with the new owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Cleveland, OH
    Former Employee - Sales Representative in Cleveland, OH
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than 10 years)

    Pros

    great people to work with

    Cons

    bad management, NO inventory, delivery driver are the worst to the commercial customers

    Advice to Management

    talk the your people NO tell them something not just a bunch overviews


  5. Helpful (1)

    "Sales Associate For Sears"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Mesa, AZ
    Former Employee - Sales in Mesa, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sears full-time (More than 10 years)

    Pros

    Great team work, great team spirit, good local management, friendly customers, superior products and services, great prices

    Cons

    Some stores are being closed and Sears is going through a transition

    Advice to Management

    Advice to upper management: Every decision you make affects real lives. Its not just about making money or a profit, real lives are affected. Sears needs to become successful again, not just for Wall Street or investors, but because of how many lives and families are affected by what you do. Make this a success for the sake of those who are depending on you to do so.


  6. "Awesome Company"

    StarStarStarStarStar
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Sears part-time

    Pros

    They have great health benefits!

    Cons

    I can't think of any.


  7. "Iaq technician"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Working with the public and training new employees

    Cons

    Working in all types of weather

    Advice to Management

    Come to see us on job sites not just in office

  8. "Appliance Sales Specialist"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Appliance Sales Specialist in Los Angeles, CA
    Former Employee - Appliance Sales Specialist in Los Angeles, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Sears full-time (More than 3 years)

    Pros

    lots of hours to work and stand around

    Cons

    everybody buys everything on the internet now.


  9. "Great Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Rapid City, SD
    Former Employee - Sales Associate/Cashier in Rapid City, SD
    Recommends
    Positive Outlook

    I worked at Sears full-time

    Pros

    Knowledgeable customer service representatives make shopping and experience to remember

    Cons

    The company carries limited sizes and quantity

    Advice to Management

    Keep up the training it shows through the employees


  10. "Average at best"

    StarStarStarStarStar
    Former Employee - Sales Associate in Watchung, NJ
    Former Employee - Sales Associate in Watchung, NJ

    I worked at Sears part-time (More than a year)

    Pros

    Good at allowing flexibility for schedules

    Cons

    Not many opportunities to move up