Sears Reviews | Glassdoor

Sears Reviews

Updated December 18, 2018
10,998 reviews

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2.8
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Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
3,858 Ratings

Employee Reviews

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Pros
Cons
  • "Poor work/life balance (a good chance that you'll be required to work on Sundays)" (in 239 reviews)

  • "You have to get people to sign up for credit cards to keep your job" (in 534 reviews)

More Pros and Cons

  1. "Sears"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Oak Brook, IL
    Current Employee - Sales Associate in Oak Brook, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Sears part-time (More than 3 years)

    Pros

    Great support from coworkers and management.

    Cons

    Too much corporate control. Stores need to be allowed to merchandise more independently but follow a corporate standard. Some of management is inexperienced or unqualified.


  2. "Home Appliance Sales Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Appliance Sales Lead in Sacramento, CA
    Former Employee - Home Appliance Sales Lead in Sacramento, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than 3 years)

    Pros

    Good Pay
    Possibility of a great team
    Good Hours

    Cons

    Corporate Management unclear of there direction which results to frustration,confusion, and sometimes irritation at a store level.

  3. Helpful (2)

    "Working at Sears"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Appointmrnt Specialist in Lake Mary, FL
    Current Employee - Appointmrnt Specialist in Lake Mary, FL
    Recommends
    Negative Outlook

    I have been working at Sears part-time (Less than a year)

    Pros

    The job pays 10/hr. plus commissions. Start out at around 30hrs a week with the ability to pick up extra shifts up to 39 hours a week. Long 4 week training period where you get paid to learn. Trainers are awesome and energetic and encourage you to be the best you can.

    Cons

    Adherence to attendance metrics is off the charts. I f you dont want to show up everyday on time and record your lunch and breaks to the minute this isn't the place for you. Much info is thrown at you and you better be able to comprehend many things at once while being on the phone.

    Advice to Management

    In training, less time on products, since much of this is available on the scripts, and more on the actual call environment, and issues surrounding it.


  4. Helpful (1)

    "It's okay here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Entry Clerk
    Current Employee - Data Entry Clerk
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sears full-time

    Pros

    Data Entry has A LOT of flexibility when it comes to time off

    Cons

    Sears counts anything over 30 hours as Full Time and no one gets scheduled over 35 hours


  5. "Great place to work with great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Current Employee - Anonymous Employee in Hoffman Estates, IL

    I have been working at Sears full-time (Less than a year)

    Pros

    Great people, working hard to make Sears a stable company

    Cons

    Technology needs upgrading and a better help desk.

    Advice to Management

    Listen to the people doing the jobs.


  6. "Hardlines supervisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time

    Pros

    Great people . Good hours. Overtime. Flex hrs. Commission

    Cons

    Bad management from corporate


  7. "Divisional Vice President"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears full-time

    Pros

    A lot of dedication by employees to turning around the business

    Cons

    Challenging environment - hard to see turnaround in effect

  8. "Neutral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sears part-time

    Pros

    Coworkers were very willing to help

    Cons

    Management can be difficult to deal with

    Advice to Management

    Listen to what the employees have to say


  9. "Fast paced, constantly changing, no path"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store General Manager in Tulsa, OK
    Current Employee - Store General Manager in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears full-time (More than 8 years)

    Pros

    Pay, can be fun, opportunity

    Cons

    Stressful, no work life balance, unorganized, bankruptcy


  10. "Project manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sears full-time

    Pros

    Good company to work for

    Cons

    Not decisive in where they going

    Advice to Management

    Make a plan to drive sales