Sears Reviews | Glassdoor

Sears Reviews

Updated July 25, 2017
9,313 reviews

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2.6
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Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
3,046 Ratings

9,313 Employee Reviews

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Pros
  • Family & Work Life Balance- A company where this is very much common (in 231 reviews)

  • You will succeed if you apply yourself a lot of great people that will help you succeed good benefits as far as the industry goes (in 335 reviews)

Cons
  • work life balance needs to be reviewed (in 219 reviews)

  • They make you push people to sign up for credit cards which makes some customers angry (in 484 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in El Paso, IL
    Former Employee - Sales Associate in El Paso, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sears part-time

    Pros

    I love speaking to peaple, I have great communication skills and love the feeling of doing a good job

    Cons

    Some times getting distracted can really be a problem.

    Advice to Management

    Management are usually very good punctual and hard workers. My advice would be eat healthy workout at the gym and have good nights rest.


  2. "Sub par"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fitness Consultant in Brookfield, WI
    Current Employee - Fitness Consultant in Brookfield, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears full-time (Less than a year)

    Pros

    Job is relatively simple

    Cons

    Company seems to be on the decline

    Advice to Management

    More consistency on policies

  3. "Company Has Areas Still Going Strong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sears full-time (More than a year)

    Pros

    Friendly Environment, Casual Dress Code

    Cons

    No Pay Raises Unless Get Another Position

    Advice to Management

    Be Professional as you tell your staff to be. Consider Raises. Write Nice Letters of Recommendations for your Employees Who Do Well.


  4. "Customer Service Professional /Major Appliance Commission Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commissioned Sales Specialist
    Current Employee - Commissioned Sales Specialist
    Recommends
    Positive Outlook

    I have been working at Sears full-time (More than 10 years)

    Pros

    Professional environment , Best Training provided by employer, #1 in Appliance Sales

    Cons

    Too many Metrics to comply with

    Advice to Management

    Focus on Customer Service


  5. "Poor management, but dedicated customer base."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Aurora, IL
    Former Employee - Sales Associate in Aurora, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sears part-time (More than 3 years)

    Pros

    Easy tasks, good experience for merchandising and appeal team work. Coworkers range in age, which provides a diverse employee base.

    Cons

    Management is unorganized, corporate strategies seem disconnected from customer base's wants and needs. Poor treatment of employees in terms of concerns and issues.


  6. "It was alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appliance Sales Associate in Glen Burnie, MD
    Former Employee - Appliance Sales Associate in Glen Burnie, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sears full-time (More than a year)

    Pros

    the more you sale the more you make

    Cons

    theres only so much you can make selling appliances


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Longview, TX
    Current Employee - Sales Associate in Longview, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears full-time (More than 3 years)

    Pros

    Hours easy understanding points coworker

    Cons

    Slow going out of business

  8. "Operations manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    No opinion of CEO

    I have been working at Sears full-time (Less than a year)

    Pros

    Has been great to work for. All fellow employees are great.

    Cons

    Equipment was not upgraded. To many issues with systems.


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the atmosphere management is great

    Cons

    none really loved my time here.

    Advice to Management

    keep up the good work


  10. "Great Students Part-time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Huntsville, AL
    Former Employee - Sales Associate in Huntsville, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears part-time (More than 8 years)

    Pros

    Schedule Flexibility, Great Co-workers, Employee Discount

    Cons

    Pay, No benefits, No room for advancement, Only full-time employees are the main managers (not even dept managers are full-time)


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