Sears Reviews | Glassdoor

Sears Reviews

Updated October 19, 2017
9,698 reviews

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2.6
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Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
3,235 Ratings

9,698 Employee Reviews

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Pros
Cons
  • Work life balance was non existent (in 223 reviews)

  • They make you push people to sign up for credit cards which makes some customers angry (in 498 reviews)

More Pros and Cons

  1. Helpful (1)

    "Merchandise and Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears part-time

    Pros

    Everyday you do the same thing, so you never have anything happen that you weren't expecting.

    Cons

    Like all retail stores, Fridays and the Weekends are crazy. Customers will show up last minute and spend 20 minutes looking for something and end up getting offended when we tell them the store has to close. And if you're an MCA (Merchandise Sales Associate) one of your main jobs is going to be emptying out the fitting rooms, folding all the clothes throughout the store, and taking back the clothes that customers returned or didn't end up buying at the register to their proper place. Basically your shift might say you end at 10 but that doesn't account for the time you'll spend tidying up the store afterwards. BUT, everyone works together to tidy up the store, even the managers from other parts of the store pitch in so the environment was friendly.

    Advice to Management

    Make sure you have enough staff, especially on the weekends.


  2. "Sears Consultative Sales - Appliances"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears part-time

    Pros

    Good people
    Flexible Hours
    Not too difficult

    Cons

    Slow
    Company is dying
    commission rates dropping

  3. Helpful (1)

    "Work hard for minimal recognition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Paso, TX
    Former Employee - Anonymous Employee in El Paso, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than 5 years)

    Pros

    Lots of potential to develop good relationships, employees discount on tools, depending on position good accumulation of vacation time, good first job

    Cons

    Limited opportunities for advancement and promotions, horrible pay increases, as in none. High turn over, poor insurance, not full time hours

    Advice to Management

    Invest in your employees and they will invest more in company


  4. Helpful (1)

    "Good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Designer in Carpentersville, IL
    Current Employee - Graphic Designer in Carpentersville, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sears full-time (More than a year)

    Pros

    The people I work with are amazing and I have learned so much from being here. There is some creative control and it’s great to see work produced for the stores.

    Cons

    Business units have too much control over creative and don’t trust us enough to make the right decision. Too many people deciding on one design.

    Advice to Management

    Immediate management is great and acknowledges good work to its employees.


  5. "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Hoffman Estates, IL
    Current Employee - Program Manager in Hoffman Estates, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sears full-time (More than 3 years)

    Pros

    Open discourse with all levels of company

    Cons

    Instability of company causes issues with resourses

    Advice to Management

    Any changes should be designed with minimal impact...Think it through rather than knee jerk actions.


  6. "Sales Assosiate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sears part-time

    Pros

    Flexible schedule balance life time

    Cons

    low hours no discount just a reward program


  7. "Member Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sears part-time

    Pros

    Fun environment great training good pay

    Cons

    no hours
    no weekends off
    no free time

    Advice to Management

    Keep it up

  8. "sears technician"

    StarStarStarStarStar
    Former Employee - Sears Technician in San Francisco, CA
    Former Employee - Sears Technician in San Francisco, CA

    I worked at Sears full-time (More than a year)

    Pros

    overtime, accommodating, inclusive, autonomous,active communication

    Cons

    stressful , demanding, mentally exhausting

    Advice to Management

    a job for the clean and sober active young


  9. "Not so great anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Learn to work for a large company.
    Learn to shift gears quickly

    Cons

    Lots of projects you work on never happen.
    The turnaround is unfocused and unlikely.
    No leadership with a solid direction and plan.

    Advice to Management

    Hire the best retail leader in the country you can find and let them do their job.


  10. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sears part-time (Less than a year)

    Pros

    there was a decent pay

    Cons

    i was constantly busy on busy days due to less workers

    Advice to Management

    hire more people to work the busier hours rather than having 6 workers on a slower shift


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