Sears Reviews | Glassdoor

Sears Reviews

Updated June 21, 2018
10,537 reviews

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2.7
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Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
3,622 Ratings

10,537 Employee Reviews

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Pros
Cons
  • "Poor work/life balance (a good chance that you'll be required to work on Sundays)" (in 237 reviews)

  • "Customers are rude, they push you to sell the credit cards but with some training" (in 521 reviews)

More Pros and Cons

  1. "Good job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears full-time

    Pros

    It was an okay job

    Cons

    None really just bad manager


  2. "Softlines MCA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Softlines MCA in Blasdell, NY
    Former Employee - Softlines MCA in Blasdell, NY
    Recommends

    I worked at Sears part-time (More than 3 years)

    Pros

    Easygoing job, not stressful, flexible schedule, not many responisiblities

    Cons

    Either you love it or hate it, some people think it's boring, sometimes had to do work of others, they changed system to where I had to be a cashier as well

  3. "Customer Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Ventura, CA
    Former Employee - Customer Service Advisor in Ventura, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sears part-time (More than a year)

    Pros

    Great training programs and customer service experience.

    Cons

    Minimal growth opportunity in my region.


  4. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Sears part-time

    Pros

    Pay was as expected. Potential to make bonuses from sales.

    Cons

    Nothing against the company but with a job in dealing with customers directly then you will meet some questionable customers that can be difficult with. However, management can have favorites which can affect how many work hours you get. Bonuses are made by asking people to open credit cards without doing a proper background so it can ruin their credit score.

    Advice to Management

    Don't have favorites with employees because we know when someone gets favoritism.


  5. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loss Prevention
    Former Employee - Loss Prevention
    Doesn't Recommend

    I worked at Sears part-time (More than a year)

    Pros

    Very relaxed and positive environment

    Cons

    No benefits or promotions for doing well.

    Advice to Management

    Look after the employees more


  6. "MCA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Softlines MCA in Santa Cruz, CA
    Former Employee - Softlines MCA in Santa Cruz, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Sears part-time (Less than a year)

    Pros

    Excellent flexibility with work schedule.

    Cons

    Wages are too low for what you deal with.


  7. "Moderate pace sears retail position"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time

    Pros

    Great people and you have opportunities to earn commission.

    Cons

    Pay isn’t very high and there’s no employee discount.

  8. "Good for in-between jobs when you just really need money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Assistant in Hoffman Estates, IL
    Former Employee - Office Assistant in Hoffman Estates, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears part-time (More than 3 years)

    Pros

    -A good majority of the people I worked with were pleasant to be around
    -Flexible scheduling

    Cons

    -The CEO is money hungry and doesn't care about his workers that kept the stores running, which is likely why they are closing so many.
    -

    Advice to Management

    -Needs more job growth opportunities
    -If you're having a bad day from your personal life, do not bring it to work and take it out on your subordinates


  9. "Auto Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears part-time

    Pros

    Employees and HR were pretty nice and welcoming to showing. willing to work around school scheduling.

    Cons

    Head manager had favorites and did not treat everyone with the same level of respect.


  10. "I like working for Sears, just a shame it is dying."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Protection Manager
    Current Employee - Asset Protection Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears full-time (More than 3 years)

    Pros

    Flexibility, personal-work life balance, coworkers/bosses, challenges.

    Cons

    Lack of staffing, constant worrying about job eliminations.

    Advice to Management

    Staff the stores, stop cutting critical positions. Stop cutting hours. Invest some money to make the stores more presentable. Without employees working at the store level, you cannot provide good customer service to bring the member back.


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