Sears Reviews | Glassdoor

Sears Reviews

Updated April 22, 2018
10,350 reviews

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2.7
StarStarStarStarStar
Rating TrendsRating Trends
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Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
3,548 Ratings

10,350 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great place to work!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    -Easy work environment
    -Lots of free time

    Cons

    There are no cons working here


  2. Helpful (2)

    "Current employee review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sears full-time (More than 3 years)

    Pros

    Excellent people to work with
    Good work life balance
    Flexibility-work from home option

    Cons

    Limited growth potential
    More stores closing
    Lack of clarity in career development

    Advice to Management

    Focus more on in store customer experience and less on SYW. Our core competency is brick and mortar stores so we should focus more on improving/upgrading stores

  3. "Consultative Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - California in Glendale, CA
    Former Employee - California in Glendale, CA
    Recommends

    I worked at Sears part-time (More than 5 years)

    Pros

    Base pay, plus commission sales.

    Cons

    Low foot traffic, affects your commision


  4. "Pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears full-time

    Pros

    Overall great experience, but I contribute that mainly to one very charismatic manager.

    Cons

    Could use more organization and resources, but I think it's more corporate's lack of ability to dish out resources


  5. Helpful (1)

    "Great team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Administrator in Hoffman Estates, IL
    Current Employee - Client Administrator in Hoffman Estates, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sears full-time (More than a year)

    Pros

    Attentive managers, good training, good pay, opportunity for advancement, awesome building with alot of extras

    Cons

    Reputation of company's financial problems, overcoming system issues with outside programs,


  6. "Sears"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Sears full-time

    Pros

    Stay busy, good people, nice hours

    Cons

    Minimum wage, management needs improvement

    Advice to Management

    Treat staff with respect


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sears part-time

    Pros

    Fair pay. Friendly co-workers. Simple job.

    Cons

    Upper management unorganized. Outdated point of sale systems.

  8. "Shame the company is failing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time

    Pros

    Great boss, commision was good when it was busy

    Cons

    Commision =no money when slow


  9. "Tech Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Sears full-time

    Pros

    Cool, family environment. Good work Life Balance

    Cons

    Lack of opportunity for growth. Good ole boy network


  10. "Sears"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASM- Assistant Store Manager in South Florida, FL
    Former Employee - ASM- Assistant Store Manager in South Florida, FL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than 3 years)

    Pros

    Fun
    New things everyday
    Quickly move up

    Cons

    Management (I ended up as a manager, and yes, this answer is still valid)
    Owner of franchise does not really care about saving company, just making as much as he can while he can.

    Advice to Management

    We need commercials, like JCP and Macys.


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