Sears Reviews | Glassdoor

Sears Reviews

Updated August 15, 2018
10,655 reviews

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2.7
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
3,676 Ratings

10,655 Employee Reviews

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Pros
Cons
  • "Poor work/life balance (a good chance that you'll be required to work on Sundays)" (in 238 reviews)

  • "You have to get people to sign up for credit cards to keep your job" (in 526 reviews)

More Pros and Cons

  1. "Backroom associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work as a team. Pride themselves on being respectful

    Cons

    Didn't have any major problems

    Advice to Management

    Know all aspects of each department so you can solve problems correctly and quicker. Other wise you would have to call sears motherbase to find out solutions


  2. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sears part-time

    Pros

    Flexible schedule and close to home

    Cons

    Poor management and small discount

    Advice to Management

    Listen to staff

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Hoffman Estates, IL
    Former Employee - Manager in Hoffman Estates, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sears full-time (More than 10 years)

    Pros

    Associates are pleasant and professional. Great company to work for

    Cons

    Resource constrained so associates are pulled in many directions

    Advice to Management

    Retaining associates should be a priority


  4. "Cashier"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears part-time (More than 3 years)

    Pros

    Flexible scheduling, and monetary incentives for opening credit apps.

    Cons

    Low pay. Some members of management are unprofessional to both employees and customers.


  5. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Everett, WA
    Former Employee - Cashier in Everett, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sears full-time (More than a year)

    Pros

    Good work-life balance and a collaborative work environment. Learning opportunities and lots of interaction with customers.

    Cons

    This store doesn't associate with Land's End and it is too far from my city.


  6. "Consultative Sales Associate Appliances"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears part-time

    Pros

    A lot of hours / commission based

    Cons

    Dying retailer on the verge of bankruptcy.

    No stability.


  7. "Sears"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sears full-time

    Pros

    Growth opportunities, training opportunities, great people to work with.

    Cons

    Company vision and direction is where it should be headed, but, they do not always focus on the right things to get the results they need.

    Advice to Management

    Listen to your teams. Reduce the focus.

  8. "Fair"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time

    Pros

    People were overall great to work with.

    Cons

    Very clear the company isn’t doing great


  9. "Cashier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Staff is friendly and helpful

    Cons

    Customers can be demanding. Bilingual is a must.


  10. "appliances"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Sears part-time

    Pros

    Good commission , good hours , awesome co workers

    Cons

    Horrible management and very pushy

    Advice to Management

    Please pay attnebtion more to employees


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