Sears Reviews | Glassdoor

Sears Reviews

Updated February 26, 2017
8,616 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
2,692 Ratings

8,616 Employee Reviews

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Pros
Cons
  • Work-life balance in salaried positions (in 208 reviews)

  • they push hard to get credit cards (in 440 reviews)

More Pros and Cons

  1. "A Decent Starting Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Intern
    Former Employee - Technology Intern
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Sears (Less than a year)

    Pros

    Nice building, good experience for starting a career

    Cons

    Difficult to get promotions, very little company growth


  2. "Regional Business Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time

    Pros

    People in this organization are loyal and dedicated. As a whole, great management teams that sincerely care about associates.

    Cons

    Hours are extremely tight with the changing retail environment, years of downsizing make it hard to recruit great talent.

    Advice to Management

    Move quickly to implement dedicated changes to digital commerce to stay relevant. More focus on customer experience and lifestyle, stores are dated...so people experience can make the difference?


  3. "Loss Prevention"

    Star Star Star Star Star
    Current Employee - Loss Prevention Associate in Concord, CA
    Current Employee - Loss Prevention Associate in Concord, CA

    I have been working at Sears part-time (More than a year)

    Pros

    Great flexibility with the working schedule of team members.

    Cons

    Promotions lack and take time to achieve


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  5. "Sears University Sq Mall"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears part-time

    Pros

    Hours, nice team, good management

    Cons

    Not a lot of business

    Advice to Management

    Not a big chance to advance In the career.
    Doesn't Get That much business.


  6. "MCA"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time

    Pros

    hours when you can get them

    Cons

    sometimes pull hours
    company going under


  7. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears full-time

    Pros

    The Coworkers , The Customers

    Cons

    Had to try to sell


  8. Helpful (1)

    "Know What You Are Getting Into This Company For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sears full-time (More than a year)

    Pros

    Specific to the non-retail side of SHC's business, there are amazing challenges to work on that many early/mid-career employees wouldn't have at other companies until much later in their careers. You will be exposed to myriad opportunities to transform commerce and retail in non-traditional terms. There are innovative tools for members (customers) and employees, which are helpful when exploring what this organization has to offer. If you can think outside the box, you'll have a great place to apply your thinking.

    Cons

    This is not the place for the easily frustrated or traditionalist. Make no mistake, the CEO is not interested in running a classic retail operation, his thinking is, appropriately, on the future of commerce.

    Benefits are very expensive relative to market comparisons and compensation is largely static, once you are in the door (not impossible to get a raise, but there is no annual merit review process).

    Advice to Management

    Align on the strategy that will differentiate Sears, Kmart, and ShopYourWay from the competition, and clearly articulate that to both the market and your own employees.


  9. "Good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears part-time

    Pros

    Very friendly environment and relaxing

    Cons

    Push for getting credit applicants is stressful


  10. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears part-time

    Pros

    Working out series one of the pros was I felt as if the staff was like a family. The schedules were very flexible, all your co-workers were extremely friendly and nice. It truly felt like a family where we all looked out for each other

    Cons

    The pay is kind of low is Sears is typically said that it's going under business is extremely slow


  11. "A"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexible hours and days. Some in management are good, but others are terrible. Top executives don't understand how the company runs from the bottom

    Cons

    Make you get credit card applications, sign up people for shop your way rewards and get people to buy online



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