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Sears Reviews
Updated Jun 8, 2023
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Found 14,295 of over 15K reviews
46% Recommend to a Friend
42% Approve of CEO
Found 14,104 of over 15K reviews
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Recommend to a Friend
Approve of CEO
Edward S. Lampert
4,117 Ratings
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Top Review Highlights by Sentiment
Pros
- "There really are no pros for the company I did work with some really great people though." (in 996 reviews)
Cons
- "Poor management throughout the entire company in all departments.They are more worried about their social lives than improving the company" (in 1067 reviews)
- "low pay and be prepared to know spanish if working in Miami area or else you'll be struggling" (in 866 reviews)
- "No benefits until employed 6 months and then very costly compared to others in the field." (in 318 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Sears and is not affected by filters.
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- Former Employee★★★★★
APP Analyst Salary
Jun 7, 2023 - App Analyst in Hoffman Estates, ILRecommendCEO ApprovalBusiness OutlookPros
My manager was good. Quite helpful
Cons
Got laid off when the manager left
- Former Employee, more than 3 years★★★★★
sears
Jun 8, 2023 - Consultive Sales Associate- Home Improvement in Santa Maria, CARecommendCEO ApprovalBusiness OutlookPros
I only stayed because of I liked my coworkers, that's about it.
Cons
Not too many hours. Most of the time there was only one person in my department per shift (home improvement) so it could get really stressful when it gets busy. Costumers can sometimes be impatient. Dealing with Craftsman's "lifetime" warranty is a pain in the neck...
- Current Employee, more than 8 years★★★★★
Great place with great people
Jun 5, 2023 - Field Director in Los Angeles, CARecommendCEO ApprovalBusiness OutlookPros
Senior leadership cares about making a change for the betterment of all associates especially our field technicians whom are the heart of our home service business. Friendly and inviting workplace open to hearing ideas and implementing change when necessary.
Cons
Benefits could be better Need overhaul of several out date processes
- Former Employee, more than 8 years★★★★★
Don't !!!!
Jun 6, 2023 - Loss Prevention Manager in Huntsville, ALRecommendCEO ApprovalBusiness OutlookPros
Last time worked for this company was 2018 however that was not an option when filling out review. It provides a paycheck that's it... Absolutely no other benefit to working for this trainwreck.
Cons
To numerous to list. Don't even think about working for this Company....
Continue reading - Former Employee★★★★★
Pros
Good first time job for teens
Cons
Low pay and hard to grow
- Former Employee, more than 1 year★★★★★
Decent place to work
Jun 7, 2023 - Sales Asssociate in Pittsburgh, PARecommendCEO ApprovalBusiness OutlookPros
Room for growth in different departments
Cons
Not the best at compensation
- Current Employee, more than 3 years★★★★★
Current employee review
Jun 5, 2023 - Territory Field Director in Phoenix, AZRecommendCEO ApprovalBusiness OutlookPros
potential for career growth and development.
Cons
lack of internal communication from the top down.
Continue reading - Former Employee★★★★★
Job was pretty fun but ultimately poor management made it intolerable.
May 12, 2023 - In Store Visual MerchandiserRecommendCEO ApprovalBusiness OutlookPros
straight forward behind the scenes job
Cons
Management liked to micromanage and it's why I left
Continue reading - Current Employee★★★★★
Pros
Respectful Management that cares about the team
Cons
The wages are low compared to other retailers
- Former Employee★★★★★
Pros
Easy to learn the job and nice co-workers
Cons
The salary could be better
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Sears Reviews FAQs
Sears has an overall rating of 3.3 out of 5, based on over 14,683 reviews left anonymously by employees. 46% of employees would recommend working at Sears to a friend and 31% have a positive outlook for the business. This rating has been stable over the past 12 months.
46% of Sears employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Sears 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Sears to be work life balance, career development, coworkers and the cons to be senior leadership, benefits, management.
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