Sears Reviews

Updated May 15, 2021

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3.1
39%
Recommend to a Friend
26%
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
4,304 Ratings
Pros
  • "Great people with the service business(in 454 reviews)

  • "Pretty flexible schedule if you have school(in 389 reviews)

  • Cons
  • "Selling Credit Cards, High Stress Management(in 580 reviews)

  • "Night shifts were filled with promise of above minimum wage salary(in 428 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Sears and is not affected by filters.

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    1. 5.0
      Former Employee

      positive experience

      Oct 4, 2020 - Customer Service in San Diego, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great working environment, learned many customer service skills

      Cons

      no cons, had to leave after giving birth.

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    2. 4.0
      Former Employee, more than 3 years

      Good part time job

      May 14, 2021 - Backroom Associate in West Covina, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Worked well with my school schedule

      Cons

      Sometimes we are short-staffed so that makes work difficult

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    3. 5.0
      Current Employee

      Teams Win

      May 12, 2021 - Retail Store Manager in Brandon, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      team building, leadership development, service oriented, sales driven, fun environment.

      Cons

      So many store closures of this once largest retailer.

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    4. 4.0
      Former Employee, more than 10 years

      Sorry For It To End

      May 6, 2021 - Sales in Mesa, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great products, great assortment, great team work, great systems, great support

      Cons

      Filed for bankruptcy and closed stores in Arizona.

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    5. 5.0
      Current Employee

      were

      May 12, 2021 - Web Developer in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      pay was really nice for me

      Cons

      hours could be different at times

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    6. 4.0
      Current Employee

      Great people

      May 12, 2021 - Sales Associate in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Every day is different here

      Cons

      Short hours when working part time

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    7. 5.0
      Former Employee, less than 1 year

      Fun if you got your work done first

      Mar 14, 2021 - Sales Associate/Cashier in Tucson, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The associateswere very friendly and easy to make friends with. I had no issues with fellow associates and there wasn't much drama at all. The assigned tasks were fairly standard for a minimum wage job. As long as your assigned tasks were completed and you did your job everyone was pretty chill

      Cons

      Sometimes the management will get in your face for seemingly no reason at all. On my first day I was just put on the floor with no training but a fellow associate helped me out with what to do. Also only 3 of the ACs worked so most parts of the store were quite warm and there wasn't very good airflow.

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    8. 5.0
      Former Employee, more than 5 years

      Great Place to work

      May 8, 2021 - Sales Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      awesome work place never a bad moment great pay happy customers

      Cons

      pay is low went out of business need more customers

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    9. 4.0
      Former Employee

      Learned a lot

      May 10, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company is struggling but Managers are still good

      Cons

      Disorganization, No room for advancement

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    10. 4.0
      Former Employee

      Decent starting job

      May 10, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy work environment, and fun atmosphere

      Cons

      The pay is not very good.

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    Viewing 1 - 10 of 12,788 Reviews

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