Sears Reviews | Glassdoor

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Sears Reviews

Updated February 23, 2018
10,163 reviews

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2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
3,469 Ratings

10,163 Employee Reviews

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Pros
Cons
  • Work life balance was non existent (in 232 reviews)

  • The company is too focused on selling credit cards (in 513 reviews)

More Pros and Cons

  1. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Marketing in Hoffman Estates, IL
    Current Employee - Sales and Marketing in Hoffman Estates, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sears full-time (More than 5 years)

    Pros

    Great opportunities to affect change and own campaigns from start to finish. Lots of freedom to try new ideas and measure success. Lots of perks to working there with a large campus and all that that offers.

    Cons

    Priorities change quickly and sometimes don't seem to make sense. Projects are rushed out quickly without time allowed to fully bake the process and measurement of that project.

    Advice to Management

    The feeling is that Sears is being torn apart piece by piece and sold off to the highest bidder. Management seems to be top heavy. Great ideas but there isn't a lot of people to actually do the work.


  2. "pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sears full-time

    Pros

    Great people
    Great mangers
    Overall great experince

    Cons

    Better pay
    no other cons for me

  3. "Electronics and mattress sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Evansville, IN
    Current Employee - Sales Consultant in Evansville, IN
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears full-time

    Pros

    Quality people and workforce,Well established company

    Cons

    Company financial condition and outlook poor.


  4. "Store support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Support in San Antonio, TX
    Current Employee - Store Support in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sears part-time (Less than a year)

    Pros

    Active, fast paced job
    Incredible people
    Good management team
    They work with your schedule
    Flexible hours
    Feeling of importance in what you do.

    Cons

    Minimum wage
    High work load
    Lunch is only 30 min

    Advice to Management

    Constructive criticism here: be more organized.


  5. "sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Memphis, TN
    Former Employee - Sales Associate in Memphis, TN

    I worked at Sears full-time (Less than a year)

    Pros

    Nice work environment, great employee discounts.

    Cons

    Pay was base plus commission. Was lied to about the commission amounts. Huge sales to only make 350 a week.


  6. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Sears full-time

    Pros

    I started working at Sears at high school and I continued through college and am proud to say that I was an employee there

    Cons

    They need to listen to their associates more


  7. "Buyer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer in Hoffman Estates, IL
    Former Employee - Buyer in Hoffman Estates, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than a year)

    Pros

    - Company offers many instructor led training courses for beginners through experts
    - Building is really nice w/ large cafeteria, work-out facility, auto shop, hair salon, bank, and dry cleaning service

    Cons

    - Business is not healthy and does not show signs of becoming healthy
    - Constant fear of layoffs
    - Plans/Directions consistently changing due to poor business results and store closures
    - Poor work/life balance (a good chance that you'll be required to work on Sundays)
    - Lack of direction from leadership
    - Building can be too big - taking up to 10 minutes to get to a meeting on the other side of the campus. The company should really consolidate offices and rent the open space
    - Workout facility is not free (roughly $30/mo)
    - Bring in a Keurig because coffee is not free

  8. "sears stac review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phone Tech in Round Rock, TX
    Former Employee - Phone Tech in Round Rock, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sears full-time (More than a year)

    Pros

    they hire great people and its a good location,

    Cons

    too busy; no time to regroup between calls

    Advice to Management

    council employees better


  9. Helpful (1)

    "Good first time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears part-time

    Pros

    Easy enough job ; gets your foot in the door

    Cons

    Keeps you at part time with close to full time hours all the time (39hrs) just to not give benefits


  10. "Be Real About What You Want Out of the Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hoffman Estates, IL
    Former Employee - Anonymous Employee in Hoffman Estates, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than 5 years)

    Pros

    Unique experience in leading transformational work in a resource and culture stressed environment. It was impressive to see the talent quality that joined the company and the innovative work which was developed.

    Cons

    Leadership instability contributes to uncertainty in current and future state of company.


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