Sears Reviews | Glassdoor

Sears Reviews

Updated April 26, 2017
2,334 reviews

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2.0
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Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
756 Ratings

2,334 Employee Reviews

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Pros
Cons
  • Work-life balance in salaried positions (in 210 reviews)

  • they push hard to get credit cards (in 460 reviews)

More Pros and Cons

  1. "Backroom Associate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Oviedo, FL
    Former Employee - Anonymous Employee in Oviedo, FL

    I worked at Sears part-time (More than a year)

    Pros

    Decent discount and sometimes lots of hours

    Cons

    Hard work by yourself and terrible management

    Advice to Management

    Get more help


  2. "National Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sears full-time (More than a year)

    Pros

    Flexible work schedule, remote days available, casual dress M-F. Great employee resource groups

    Cons

    instability, too reactive, lack of communication

    Advice to Management

    Set realistic goals and stick to them.


  3. "Ehh..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Aurora, CO
    Former Employee - Cashier in Aurora, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sears part-time (More than a year)

    Pros

    Great co-workers, discounts were ok

    Cons

    Horrible Management, terrible pay for the work they expect from you


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  5. "Direct Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Support Professional in Chicago, IL
    Former Employee - Direct Support Professional in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Sears (Less than a year)

    Pros

    Plenty of Work, nice customers, nice employees, friendly environment

    Cons

    Overqualified personal, long lines, cannot move up in the company


  6. Helpful (1)

    "Not a good job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Orlando, FL
    Former Employee - Cashier in Orlando, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Sears part-time (Less than a year)

    Pros

    Easy work , nice management, fast hiring process ,but the pay is horrible, cashier position is easy but horrible pay..

    Cons

    You have to meet store credit dead lines or they will fire you within 6 months. They drug test. It is just like another Mc Donald's but with air conditioning and more professional dress code.

    Advice to Management

    Stop store credit


  7. "Terrible Experience, very unprofessional atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Merchandiser in Lafayette, LA
    Former Employee - Retail Merchandiser in Lafayette, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sears part-time (More than a year)

    Pros

    Slow paced, easy work, no uniform

    Cons

    Lack of working hours, lack of management presence, old technology, favoritism, no HR in store, uncomfortable working environment, severe lack of growth within the company

    Advice to Management

    Be managers, be there for your employees and listen to their complaints. Don't punish people for family emergencies by taking away working hours.


  8. "Worst employer ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne, FL
    Former Employee - Anonymous Employee in Melbourne, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sears part-time (More than a year)

    Pros

    There are no pros for working at Sears.

    Cons

    A very negative atmosphere. No recognition for a job well done.


  9. Helpful (1)

    "Hard to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RTV in Roanoke, VA
    Former Employee - RTV in Roanoke, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than a year)

    Pros

    Good pay, hours are good

    Cons

    Always have to do other people's jobs. Unrealistic deadlines for work. Non-flexible management. Would not provide tools necessary often times to do the work or things were not in working order.

    Advice to Management

    Listen more to employees needs and less from corporate. Side with your employees and actually be fair and not make up lies just to avoid paying benefits or to force employees to leave.


  10. "Dying Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commissioned Sales Associate in Columbus, OH
    Former Employee - Commissioned Sales Associate in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears part-time (More than 3 years)

    Pros

    pay, other employees, lots of hours

    Cons

    perpetually decreasing commissions, no advancement, low product quality, understaffed

    Advice to Management

    shore up successful stores, hire the necessary number of staff per store


  11. "Okay place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mobile, AL
    Former Employee - Customer Service Representative in Mobile, AL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sears full-time (More than a year)

    Pros

    Meeting new people and learning new skills

    Cons

    Pay low. Morale low. Clicks

    Advice to Management

    Lead by example


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