Sears Reviews | Glassdoor

Sears Reviews

Updated February 23, 2017
2,590 reviews

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3.0
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Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
608 Ratings

2,590 Employee Reviews

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Pros
Cons
  • Work-life balance in salaried positions (in 208 reviews)

  • they push hard to get credit cards (in 440 reviews)

More Pros and Cons

  1. "MCA"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time

    Pros

    hours when you can get them

    Cons

    sometimes pull hours
    company going under


  2. "Good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears part-time

    Pros

    Very friendly environment and relaxing

    Cons

    Push for getting credit applicants is stressful


  3. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears part-time

    Pros

    Working out series one of the pros was I felt as if the staff was like a family. The schedules were very flexible, all your co-workers were extremely friendly and nice. It truly felt like a family where we all looked out for each other

    Cons

    The pay is kind of low is Sears is typically said that it's going under business is extremely slow


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  5. "A"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexible hours and days. Some in management are good, but others are terrible. Top executives don't understand how the company runs from the bottom

    Cons

    Make you get credit card applications, sign up people for shop your way rewards and get people to buy online


  6. Helpful (1)

    "Know What You Are Getting Into This Company For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sears full-time (More than a year)

    Pros

    Specific to the non-retail side of SHC's business, there are amazing challenges to work on that many early/mid-career employees wouldn't have at other companies until much later in their careers. You will be exposed to myriad opportunities to transform commerce and retail in non-traditional terms. There are innovative tools for members (customers) and employees, which are helpful when exploring what this organization has to offer. If you can think outside the box, you'll have a great place to apply your thinking.

    Cons

    This is not the place for the easily frustrated or traditionalist. Make no mistake, the CEO is not interested in running a classic retail operation, his thinking is, appropriately, on the future of commerce.

    Benefits are very expensive relative to market comparisons and compensation is largely static, once you are in the door (not impossible to get a raise, but there is no annual merit review process).

    Advice to Management

    Align on the strategy that will differentiate Sears, Kmart, and ShopYourWay from the competition, and clearly articulate that to both the market and your own employees.


  7. "Asset Protection Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Asset Protection Manager in San Diego, CA
    Former Employee - Asset Protection Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sears full-time (More than 5 years)

    Pros

    hone in your experience here if this is the career path you chose

    Cons

    the pay could be better, remember this is retail.... jacked hours

    Advice to Management

    Management could recognize potential talent from the ranks, some of the good Agents are held in place to long because they are good rather than promoting them


  8. "Not bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Sears part-time

    Pros

    flexible , you get 20% discount

    Cons

    they push hard to get credit cards


  9. "Getting More"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    If you sign up for credit cards, you earn more.

    Cons

    People don't like to sign up for credit card.


  10. "Lead Customer Service Advisor/Assistant Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time

    Pros

    Great people at the store level.
    Customers are loyal

    Cons

    Upper management that has never worked in the retail field and is very detached from actual operations

    Advice to Management

    More practical experience in upper management


  11. "Sears LLC Electronics Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Electronics Sales Associate in Waldorf, MD
    Former Employee - Electronics Sales Associate in Waldorf, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Sears full-time (More than a year)

    Pros

    Fast paced, plenty of training to advance in the company

    Cons

    Management is all over the place. Dont make any money if you dont sell protection plans.

    Advice to Management

    pay attention to your associates, you take care of them and they will take care of you.



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