Sears Reviews | Glassdoor

Sears Reviews

Updated September 20, 2017
1,545 reviews

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4.0
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Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
401 Ratings

1,545 Employee Reviews

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Pros
Cons
  • Work life balance was non existent (in 221 reviews)

  • They make you push people to sign up for credit cards which makes some customers angry (in 495 reviews)

More Pros and Cons

  1. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Davenport, IA
    Current Employee - Sales Associate/Cashier in Davenport, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sears part-time (Less than a year)

    Pros

    Great management team. Positive reinforcement; not negative "coaching". Continuous improvement emphasized. Always looking to improve customer experience and store profitability.

    Cons

    Low pay. Limited payroll budget, like many retailers these days. Advancement in both pay and responsibility seem to be on a slow track.

    Advice to Management

    Pay more. Lots more. Then give more responsibility to those employees capable of doing more.


  2. "Indifferent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vendor Analyst in Hoffman Estates, IL
    Current Employee - Vendor Analyst in Hoffman Estates, IL
    Neutral Outlook
    No opinion of CEO

    I have been working at Sears full-time (More than 5 years)

    Pros

    Great Employees/Co-Workers, Wonderful Culture, Good Work/Life balance

    Cons

    Uncertain Corporate Future, Benefit Costs

  3. "First Sales Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sears full-time

    Pros

    *Great, caring boss
    *Support in weekly meetings
    *Open environment

    Cons

    It's my first 100 percent commission job, and I don't like how little I make.
    It's a lot on the car. By middle of next year, I'll need to change my transmission after only working a year and a half.


  4. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Chesapeake, VA
    Former Employee - Retail Sales Associate in Chesapeake, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sears part-time (Less than a year)

    Pros

    Loved working here. Great co workers and management was very flexible in scheduling when I needed. It was fast paced but not hectic.

    Cons

    Having to offer credit card applications in todays economy with sale pitches. Also having to convince customers to add extended warranties that were more than an actual item.


  5. "Commission Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sears full-time (More than 5 years)

    Pros

    Works around your schedule.
    Opportunity to make good money.
    Helping customers find what they need.

    Cons

    Getting your schedule the day before the beginning of the week.
    A lot of delivery and inventory issues, which cause you to lose sales and money.

    Advice to Management

    Be there for the employees


  6. "Great entry level position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sears full-time

    Pros

    Good training program with hands on experience

    Cons

    Uncertainty of job security due to the declining sales


  7. "Assistant Manager Softlines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time

    Pros

    Very easy to work your way up to higher positions in a short amount of time.

    Cons

    Payroll constraints vs amount of work required. Instability of company

  8. "Sears Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sears full-time

    Pros

    Friendly co-workers amazing manager staff

    Cons

    Drama can be an issue if you let it


  9. "Good opportunity to advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultative Sales Associate in Thornton, CO
    Current Employee - Consultative Sales Associate in Thornton, CO
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sears part-time (More than a year)

    Pros

    Allows sales associates to grow in a low risk field.

    Cons

    Foot traffic and overall business is seeing a decrease over time due to many factors. Some at the fault of Sears and partly bad press.


  10. "Nice people, drama"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears part-time

    Pros

    The managers are fair and for the most part nice. The employees tend to get along fairly well.

    Cons

    Drama but it's retail so...


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