Sears Reviews | Glassdoor

Sears Reviews

Updated September 20, 2017
9,551 reviews

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2.6
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Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
3,170 Ratings

9,551 Employee Reviews

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Pros
Cons
  • Work life balance was non existent (in 221 reviews)

  • They make you push people to sign up for credit cards which makes some customers angry (in 495 reviews)

More Pros and Cons

  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Sears full-time

    Pros

    Latest Technologies used.
    Good for learning.
    Good Pay Scale.

    Cons

    Not so Good vacation leaves.
    Management is poor.


  2. "Sears cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Woodbridge, NJ
    Former Employee - Cashier in Woodbridge, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sears (More than a year)

    Pros

    Flexible hours
    Good pay plus commission on credit card sign ups

    Cons

    Poor floor customer service

    Advice to Management

    I had a great team and experience keep it up

  3. "Automotive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than a year)

    Pros

    People you work with are good people.

    Cons

    District Manager very prickly hire and fire company.

    Advice to Management

    Lighten up treat people like people


  4. "Pay is horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Softlines MCA in Winston-Salem, NC
    Former Employee - Softlines MCA in Winston-Salem, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than 5 years)

    Pros

    I made friends and we all had fun BUT the work load was awful and the pay was horrible! Leads and management played favorites to certain employees, WAS not a fair company to work for!

    Cons

    They worry about pushing credit apps and emails more than anything else, which made customers angry. You got demoted if you didnt do well in the area....

    Advice to Management

    Stop playing favorites and promoting who YOU want, there are other ppl who were good for the job and you passed them over many times because of a FAVORITE you had instead. Sad it was like this,,,,,,,


  5. "Former software engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Hoffman Estates, IL
    Former Employee - Software Engineer in Hoffman Estates, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Sears full-time (More than a year)

    Pros

    -very relaxed, I only had to work 2 days a weeks and I was an overachiever there...

    - almost 0 competition and fast promo.

    Cons

    - company going under it is depressing.
    - 0 bonus and no stock grants so total compensation is not very high...
    - full of Indian people who reign the middle management and promote favorite.


  6. "Awesome"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Learned alot while working there

    Cons

    Maybe closing and maybe not?


  7. "Room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst
    Current Employee - Financial Analyst
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sears full-time (More than a year)

    Pros

    One pro is the location

    Cons

    Lack of opportunity to grow!

  8. "Indifferent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vendor Analyst in Hoffman Estates, IL
    Current Employee - Vendor Analyst in Hoffman Estates, IL
    Neutral Outlook
    No opinion of CEO

    I have been working at Sears full-time (More than 5 years)

    Pros

    Great Employees/Co-Workers, Wonderful Culture, Good Work/Life balance

    Cons

    Uncertain Corporate Future, Benefit Costs


  9. "management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Softlines Zone Manager in Dallas, TX
    Former Employee - Softlines Zone Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than 3 years)

    Pros

    It is a pay check when you don't have a job.

    Cons

    No benefits, no employee discount, management executive have no respect for lower level employees, retirement removed, 401K no match at all. Job threatened if task not done usually at a ridiculous time frame.. DO NOT CARE FOR EMPLOYEES AT ALL. Absolutely no pay raise for anyone.

    Advice to Management

    Treat people like people. When respect is given it is always reciprocated.


  10. "Commission Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sears full-time (More than 5 years)

    Pros

    Works around your schedule.
    Opportunity to make good money.
    Helping customers find what they need.

    Cons

    Getting your schedule the day before the beginning of the week.
    A lot of delivery and inventory issues, which cause you to lose sales and money.

    Advice to Management

    Be there for the employees


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