Sears Reviews | Glassdoor

Sears Reviews

Updated September 20, 2017
9,553 reviews

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9,553 Employee Reviews

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Pros
Cons
  • Work life balance was non existent (in 221 reviews)

  • They make you push people to sign up for credit cards which makes some customers angry (in 495 reviews)

More Pros and Cons

  1. "Store was always Very busy ! And you got to have a lot of patients."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Rego Park, NY
    Former Employee - Cashier in Rego Park, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sears part-time (More than 5 years)

    Pros

    You meet new ppl; and sometimes when a customer is having a bad day you can always end it with a smile with great customer service.

    Cons

    Dealing with all different languages and customers ; dealing with long lines and busy store. Cleaning up after messy customers just throwing clothes and leaving behind garbage.


  2. "Company's going downwards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Bowling Green, KY
    Former Employee - Cashier in Bowling Green, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sears (More than a year)

    Pros

    They still sell craftsman products for the moment. Flexible schedule omg

    Cons

    Management is ok but does not seem to want to show up when the customer is having issues. Pay is poor.

  3. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Specialist in Tucson, AZ
    Current Employee - Technical Specialist in Tucson, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sears part-time (More than 5 years)

    Pros

    Great training great people to work with

    Cons

    No pay raises, too much work too little time

    Advice to Management

    Great leaders Corp asks them to do a lot without to many resources


  4. "salesman"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time

    Pros

    good place to work

    Cons

    shift work, working the holidays


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Jose, CA
    Former Employee - Sales Associate in San Jose, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Sears (More than a year)

    Pros

    Good Reputation and training, Good commissions~

    Cons

    Vigorous training and expectations for pay

    Advice to Management

    Be nicer to your employees. They drive your revenues.


  6. "Visual Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Merchandiser in Los Angeles, CA
    Former Employee - Visual Merchandiser in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sears full-time (More than 8 years)

    Pros

    If you are able to adapt to changes, love working with customers, and training and developing associates, this is the place for you.

    Cons

    The position is very hands on, alot of traveling, need to be able to wind shift at a notice, and you need to be a team player. If not, this is not the job for you.


  7. "Sears"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASM Operations in Chicago, IL
    Former Employee - ASM Operations in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sears full-time (More than 10 years)

    Pros

    Good People to work with in most locations. Usually provided good work/life balance. Always approved requested time off/vacations.

    Cons

    There is too many metrics to try to achieve goals for. Hours cut in support positions throughout the store including management.

    Advice to Management

    Cut back on all the metrics. Just stick with rewards and credit. Also there is too many different programs you trying to make relevent. Most people don't have a use for them yet.

  8. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sears part-time

    Pros

    There are no reasons to work for Sears

    Cons

    The place is going bankrupt and it shows. Hardly no customers and therefore no sales commission opportunities.

    Advice to Management

    Transfer to another company


  9. "Great entry level position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sears full-time

    Pros

    Good training program with hands on experience

    Cons

    Uncertainty of job security due to the declining sales


  10. "Can be a good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sears part-time (More than 3 years)

    Pros

    -Opportunity to make money
    -Can work flexible hours
    -Management cares about you

    Cons

    -Peoples view on company is going down
    -Amount of customers coming in is going down
    -Hours available is becoming less

    Advice to Management

    I would advise investing money into the stores to improve them, that way customers would feel that they are walking into a nicer environment


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