SeatGeek Reviews

Pros

- Talented, smart, genuinely nice people - Transparent communication from senior leadership - In office perks: free snacks, lunches, drinks (pre-Covid) - Monthly ticket stipend (pre-Covid)

Cons

- Product led organization - business teams, objectives, resources secondary to engineering teams - Growing pains associated with fast scaling - Limited upward mobility - Limited support of people managers due to inexperienced HR dept - Fairly junior staff with limited work experience across all departments - No bonuses or 401K matching

Pros

None that I can think of

Cons

The reviews made by employees are false. Seatgeek if you review even by Linkedin doesn't really promote diversity. They are hiring on a rapid pace but the "managers" will only hire people that fit their bro like culture. One person I knew interviewed for one of the roles and has very relevant experience for the new grad opportunity but ended up not passing because of the "managers" liking. They say that they are willing to make changes but they don't. They have perks like every other startup but trust me the growing pains you will have in this role is not worth it. They say they want to reach premier status in terms of ticketing services and their platform supports that but you will be underpaid, overworked, and ultimately leave.

Pros

Scrappy as hell! A mission-driven company.

Cons

You can get paid a lot more somewhere else.

Pros

The people throughout the company are generally excellent, hard-working, ambitious and willing collaborators. The capacity and often the execution of transparency is great. As a reactionary company, the solutions to any reaction are well focused and executed. Some newly hired leaders who have the potential to really level up Leadership and Management at SeatGeek have emerged over the last 2 years. When SeatGeek Leadership focuses on an issue it is typically solved strategically, creatively and the end result is a verifiable net positive. If you're fortunate enough to have a great manager your experience will be exponentially better. The perks/benefits are good overall.

Cons

While the people at SeatGeek are a plus, there isn't much diversity to go around. It'd be really impressive, were it not so disappointing, to have a company based in New York City be as white as SeatGeek. Management training/guidance is non-existent, the company is very good at saying that they value employees, they are not great at showing it. The company has shown no desire for fostering internal growth/mentorship. People Managers are left to own devices: If they're bad and stifling or ruining a report's career development, it is not an issue. If they are great and actively supporting and promoting growth/mentorship, it is ignored. As a result, bad People Managers are allowed to thrive and good People Managers tend to leave in frustration. Accountability, like people management, is dependent on the individual. If an individual doesn't hold themselves accountable, it is unlikely that anyone else will. It is a very reactionary company. Proactive improvements, especially internally, are rare. They do exist, but they are not standard. The D in D&I is improving. The I is less than ideal. There is a clear hierarchy of teams that leadership feeds into, though they may not be aware that they do so. Product is at the top of the mountain, CX is at the bottom. There is a lot of siloing. Efforts to improve cross-functional work and collaboration is often ignored or not prioritized.