SeatGeek Reviews

Pros

SeatGeek has grown a lot, and while it hasn't been without some growing pains, there is still a real commitment to our culture and constant improvement. Leadership is transparent, the company is working towards some really exciting and challenging goals, and the people are truly awesome.

Pros

The main thing that stands out for me from working at SeatGeek is how deeply every level of management cares about its people. It's the kind of work environment where if you have concerns about your position, or a certain project, there will be someone there to talk it over with to help find a solution. Or, if you think that a certain benefit needs to be added there will always be a thoughtful conversation and an attempt to make reasonable requests come to fruition. The constructive, collective effort to make ticketing a better experience for customers is also found day to day in the office with interactions between co-workers.

- Generous perks & benefits
- Supportive office environment
- Inclusive, friendly co-workers
- Meaningful career growth and a focus on skill improvement
- Management invests heavily in employee growth
- An excellent product that makes you proud to say you work at SeatGeek

Pros

- Startup culture, in the best sense.
- Great perks that supplement just adequate compensation.
- No red tapes, action is encouraged.
- Emphasis on achieving the right work/life balance.

Pros

- Reasonable flexibility to work on whatever interests you most.
 - The company tends to focus on aligning people & teams, allowing them to get stuff done in the way that's most effective for them.
 - People, especially HR & Executive team truly care about individual growth
 - The entire team seems to really care about the people using the product, whether the "product" means the apps, website, customer support, marketing campaigns, etc
 - The company is on a trajectory to become a billion+ dollar company, and is working hard toward reshaping what most would call a broken industry
 - Many team events are awesome, but Workation (a yearly event where everyone in the company goes on a company-planned & paid vacation for a few days) is the best. Great opportunities to get to know people outside your immediate work function
 - People are very open to feedback/questions about what they're working on

Pros

Love the transparency, teamwork, and fun work environment. Everyone's always very willing to drop what they're doing and help. I never dread coming into work. Even when I'm busy, I'm having a good time

+snacks
+coffee & drinks
+cool office

Pros

Fast-paced, autonomous, data-driven, creative approach to normal channels, user-focused, and a great work hard, play hard mentality. I've never been more excited about SG's future than right now, and we have awesome, hard-working, crazy smart people that make being a part of the grind incredibly fun.

Advice to Management

SeatGeek people are the product, and people aren't replaceable no matter what team they're on.

Pros

I have been working at SeatGeek 2 years before I quit for another job.

- Some amazing people and mentors
- Very nice perks & office

Advice to Management

- Improve your Hiring Strategy and give more opportunities to your employees. The requirements and years of experience you look for are often absurd considering what people you hire will actually end-up doing. You should give your employees more opportunities to showcase their skills and train some of them into great managers.

- Improve cross-teams collaboration. Especially between CX, Product and Marketing. Also "Aligned Do-It-Yourself" being one of the company's values subtly translates this lack of collaboration.

- Improve QA and Quality Standards in you work and your service.

- Improve the company culture: have management be more approachable, interest your-self in your employees. Also be more down-to-earth, diverse, and less political of an environment.

Pros

Solid perks (ticket stipend). Tons of really passionate people

Pros

Amazing environment and people! Encouraged to push yourself and given plenty of opportunities to do meaningful work.

Pros

Young, very social culture. Transparency from the top down. Lots of perks (snacks, parties, an education stipend, unlimited sickdays).

Advice to Management

Pay attention to who you are hiring, if you want hard workers who crave challenges you will have to reconsider how you've built the positions you're filling.