SeatGeek Reviews

Pros

Broadly speaking, the staff was quite nice and the job came with all the perks you'd expect from a startup.

Cons

Dysfunctional culture led by mostly inept bros in senior positions with zero strategic vision HR team valued friendships and being liked over making difficult decisions and actually doing their jobs Used "being scrappy" as a consistent means of problem solving, often ignoring the inefficient cycle of decision making that resulted

Pros

Originally, the company seemed hyperfocused on a mission I believed in.

Cons

As time progressed, the mission got more and more diluted. The diversity and inclusivity work the company recently undertook was half-hearted, putting most of the work on those in protected groups to figure out. That seemed unfair and kind of like a cop out, and didn't seem to have a lot of buy in from the execs. Everyone is burning the candle at both ends.

Pros

- The company has been growing at an amazing rate. Our product is really making an impact in the ticketing, live event space. - A true product driven company. - Culture is amazing. Everyone is smart, driven, and easy to get along with. Very cross-functional team - A lot of opportunities to step up and own projects that will make an impact - A strong leadership team, which has been growing. Transparent and steers the company in the right direction the majority of the time. - You work hard, but there is a good work life balance. Ex: Flexible WFH

Cons

- As with every "hyper growth" startup, some growing pains. - Lack of processes, which is being worked on and optimized - Need more middle management

Pros

All the bells and whistles of a start-up atmosphere.

Cons

No diversity whatsoever. Leadership is an absolute inept joke, full of Caucasian men in senior customer service positions who enjoy speaking in condescending tones. As a non-white woman, I’ve been consistently disrespected to an abhorrent level. I’ve reported racist remarks to HR with no resolution, because the white male who said them is a 5 star worker. I should be management and am held back by caucasity.

Pros

-Amazing people that are really fun to work with -Plenty of people willing to help out and collaborate towards goals -Snacks and swag galore! - New office at the end of 2019 looks amazing!

Cons

- Work life balance is very lacking -Due to expansion, they've separated the HQ office into 2 offices temporarily the optics of this have been bad from the get go that the less "important" employees are in their ancillary office around the block. Having this separation takes a toll on employee wellbeing. - 2 separate products - SRO and SeatGeek core - there's a major, very problematic disconnect with SRO and our overseas teams communications - The primary ticketing software is incredibly tough to work with and unreliable - customers are always finding bugs and issues that QA should have - Lack of definition on roles and responsibilities - no accountability - Development, product are all stretched very thin - making many deliverables uncertain sprints to the finish line

Pros

The people you work with, and the energy in the Portland office are very inviting and fun. You can work overtime if wanted. $120/month ticket stipend. Food/drinks in the office. Really great team. Flexibility.

Cons

The pay is pretty low for Portland, especially for the high caliber work that is expected and executed. The perks are geared toward the NYC office more so than the Portland office.