SeatGeek Reviews
Updated Apr 27, 2021
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Approve of CEO
Jack Groetzinger
83 Ratings
- Current Employee, less than 1 year★★★★★
Pros
- Highly productive team - Clear, direct communication from leadership - Smart, humble coworkers - No one has a "that's not my job" attitude - people are willing to roll their sleeves up - New office - Product and brand you can feel proud of I really can't say enough about how much I respect this team and leadership. There is tons of room to take ownership of interesting problems but there is also a clear vision guiding overall product direction. The live events industry is going through a lot right now, but I am confident that SeatGeek will come out stronger on the other side.
Cons
None that I can think of at the moment.
- Former Employee, less than 1 year★★★★★
Pros
Full stack approach to data. Scientist expected to maintain production code. Brilliant team and management
Cons
Tech hours. Gets tiring over time
- Former Employee, less than 1 year★★★★★
Pros
Collaborative, great perks, tons of innovation
Cons
Lack of direction, very engineering-led
Continue reading - Former Employee, less than 1 year★★★★★
Pros
- Good Culture - Good Perks - Strong Management
Cons
- Not really any cons at all
- Former Employee, more than 1 year★★★★★
Pros
Great perks including $120 per month toward a live event and Seamless if certain hours/days were worked in-office. Peers were great to work with and there's a strong team feeling.
Cons
Little room for upward mobility. Very underpaid role considering it's based in NYC, and management/exec team will not discuss the CX staff's requests for increase in wage to match the cost of living. Needs work on D&I, and there's a lot of information siloing that happens. Many stipulations of the employment contract were changed after being hired with no notice.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
-Amazing people that are really fun to work with -Plenty of people willing to help out and collaborate towards goals -Snacks and swag galore! - New office at the end of 2019 looks amazing!
Cons
- Work life balance is very lacking -Due to expansion, they've separated the HQ office into 2 offices temporarily the optics of this have been bad from the get go that the less "important" employees are in their ancillary office around the block. Having this separation takes a toll on employee wellbeing. - 2 separate products - SRO and SeatGeek core - there's a major, very problematic disconnect with SRO and our overseas teams communications - The primary ticketing software is incredibly tough to work with and unreliable - customers are always finding bugs and issues that QA should have - Lack of definition on roles and responsibilities - no accountability - Development, product are all stretched very thin - making many deliverables uncertain sprints to the finish line
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Love working here. Great team and mission
Cons
I can't really think of any
- Current Employee, more than 1 year★★★★★
Pros
- The company has been growing at an amazing rate. Our product is really making an impact in the ticketing, live event space. - A true product driven company. - Culture is amazing. Everyone is smart, driven, and easy to get along with. Very cross-functional team - A lot of opportunities to step up and own projects that will make an impact - A strong leadership team, which has been growing. Transparent and steers the company in the right direction the majority of the time. - You work hard, but there is a good work life balance. Ex: Flexible WFH
Cons
- As with every "hyper growth" startup, some growing pains. - Lack of processes, which is being worked on and optimized - Need more middle management
Continue reading - Former Employee, more than 3 years★★★★★
Pros
- Great perks - Great people - Great avenues for promotion if you bring value and work hard - Real transparency from a high level (CEO, COO, etc.)
Cons
- The company has a hard time drawing social lines between work and play, which can create a less than professional work environment. - The Enterprise team experienced growing pains without opening up discussions to the team to keep the team involved and active in important changes and discussions. Instead, individuals in higher roles were making big out of touch discussions. - Enterprise team has a huge lack of work/life balance due to weekend and evening sporting events. You must be okay with being available/reachable shall the occasion arise. - Compensation was decently below market average. Working overtime was presented as a 'treat' rather than a chore.
- Current Employee, less than 1 year★★★★★
Pros
-Amazing culture, D&I Initiatives, tons of ERG groups that pertain to a range of interests -Smart and friendly coworkers, sense of community -Autonomy in roles and across teams -Snacks, catered lunches, happy hours, holiday and summer parties -AMAZING perks ($120 monthly ticket stipend), free Spotify, free citibike , great healthcare benefits -Work life balance -Bright happy office with good vibes
Cons
no cons to share
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