SeatGeek Reviews | Glassdoor

SeatGeek Reviews

Updated January 15, 2019
100 reviews

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Pros
  • "Despite an ambitious product timeline, work-life balance is still very reasonable and flexible" (in 7 reviews)

  • "Supportive work environment and great people" (in 12 reviews)

Cons
  • "We having some growing pains with the quick amount of growth we have had" (in 13 reviews)

  • "The company has grown quickly (which is a good thing), but has started to lose the "know everyone by name" vibe" (in 2 reviews)

More Pros and Cons

  1. "Love working here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time (Less than a year)

    Pros

    The people here are awesome & I really feel as though I'm a valuable part of the team. All ideas are welcome during the product development process & there is a ton of collaboration. I really appreciate how transparent upper-management is and how accessible they are.

    Cons

    Sometimes the candy drawer runs out of Kit Kats. Other than that, no!

    Advice to Management

    Keep on being transparent and prioritizing team events as the team continues to expand.


  2. "Transparency and Culture"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time (Less than a year)

    Pros

    The amount of transparency at SeatGeek has been a breath of fresh air. Management is committed to constantly keep the employees aware of all the good and the bad going on. I have been part of companies who have struggled to get out of the "start-up" label to go on to become a real business and have seen the pitfalls and hurdles. SeatGeek is taking it head on with amazing direction and conviction from the entire company. They have held on to the culture that one would find in a smaller company and actively tries to keep it at the forefront and balances it with the rapid growth. There is a real sense of camaraderie between people who have been here years or months.

    Cons

    We're going to need more space.

  3. "No longer a startup in the business sense, but still has all of the great startup culture benefits!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time (More than 3 years)

    Pros

    The two best things about working at SeatGeek are the transparency and the people. The company is incredibly open with its employees, which creates an atmosphere where people are fully aware and bought it, and can really thrive. This is then combined with an incredibly talented group of employees, who push each other to be the best they can possibly be. There is not a day that goes by at SeatGeek where I don't learn something new.

    Cons

    The company has grown quickly (which is a good thing), but has started to lose the "know everyone by name" vibe.


  4. "Exciting place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time (More than 5 years)

    Pros

    - High growth company in the middle of an industry shift
    - Large amount of responsibility given to junior employees
    - Getting to see tens of thousands of people use SG to get into AT&T Stadium or the Superdome
    - Incredibly transparent management, great long-term vision
    - SG truly cares about providing delightful experiences for users
    - Great ideas come from everyone on the team, not just from upper-level decision makers
    - The most amazingly library-quiet open plan office with great common space for small meetings or hanging out
    - Engineering team gets to work with modern technologies, but doesn't always blindly follow the latest "trend"
    - Despite an ambitious product timeline, work-life balance is still very reasonable and flexible

    Cons

    - Minor growing pains as the company figures out how to transition from startup to medium size company
    - Have completely outgrown current office facilities, meeting rooms are really tricky to come by
    - Still learning how to balance being a consumer-facing company with having high-value team clients


  5. "Love being a part of change in the industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time

    Pros

    SeatGeek is starting to disrupt the ticketing industry. It is exciting to be a part of the company that is truly focused on the customer. It is clear from top to bottom that we want to make it easier for the average person to see more events live.

    Cons

    SeatGeek has a unique culture that may not be for everyone. We are casual but also very hard working.


  6. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time (More than a year)

    Pros

    -Competitive Salary
    -Amazing Benefits and Perks (seems like were always getting more)
    -Culture of transparency and inclusion
    -Extremely talented people work here
    -Lots of food

    Cons

    We are growing so quickly that at times some things feel chaotic


  7. "Great company - needs to catch up with itself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time

    Pros

    Supportive work environment and great people.
    Opportunity to make your job what you want it to be.
    Great growth opportunity and exposure to many different angles of role.
    Hiring more experienced senior leadership.

    Cons

    Company has grown too fast - playing catch up on building process and structure.
    Senior leadership from early start up days.

    Advice to Management

    Slow down and get the structure in place. Assess senior leadership.

  8. "Autonomy with support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Current Employee - Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time (Less than a year)

    Pros

    Lots of smart people who are willing to help. Employees are trusted which encourages people to learn quickly and take risks. The more I advocate for my own ideas around best practices and the more projects I execute, the more responsibility and autonomy I am given. However, there is no blame game and it is a relaxed atmosphere. I'm truly excited for what I will accomplish with my team here.

    Also, lots of fun perks (parties, cold brew, beer, free tickets) and a nice (albeit crowded at the moment!) office in NYC. People here are friendly and there's a nice vibe in the office.

    Cons

    Diversity is definitely not the best, we're lagging behind on that front. Hopefully with the introduction of the D&I committee we will see that improve. However I think the positive culture lays the groundwork for diversity and I am optimistic about our future.

    Advice to Management

    D&I are very important and we do not want to be the company left behind in that area.
    Please maintain the positive, relaxed but ambitious culture!


  9. "Exciting Times For SeatGeek"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time (More than a year)

    Pros

    - Perks perks perks!: The perks we have around the office and through our benefits really help me cut down on my monthly expenses. It's a lot of small things that add up at the end of the month. I don't know how much money I save on coffee (a lot).
    - Culture: My coworkers are a tight-knit but welcoming group of people. I feel like it's never too long before a new employee makes a friend or finds a group that they have something in common with. I feel like this is also really encouraged by the company through different community programs and is always at the forefront of everyone's mind.
    - Personal Growth: As the company grows and expands there are a lot of new opportunities for projects and different ways for people to really stand out and grow into a role that they are passionate about and love. The company also encourages this by allowing a certain spend towards educational materials.
    - Company Growth: SeatGeek is growing and changing, in a good way. So far our internal growth hasn't had too much of a negative impact on our culture (except for some expected growing pains/awkwardness at times) and it's an extremely exciting environment to be a part of.
    - Looking Forward: I feel confident that SG is always looking ahead to improve our product, but also to improve how we treat employees. Really considerate and thoughtful management from the top down.

    Cons

    - Tall Organizational Structure: This has it's benefits and cons, but as we've grown we've added in a lot of layers to our organizational structure. A lot of times this is great, as we've added in more heads with more experience, but sometimes it causes us to lag on important decisions due to red tape.

    Advice to Management

    Work on streamlining the process for decision-making when the executive team needs to get involved. Otherwise, keep doing what you're doing!


  10. "SeatGeek"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time

    Pros

    Work life balance, great snacks and coffee, transparency from executives, opportunities to meet and collaborate with employees outside of your direct team

    Cons

    Lack of process and efficiency in some areas