SeatGeek Reviews | Glassdoor

SeatGeek Reviews

Updated October 29, 2017
66 reviews

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66 Employee Reviews

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Pros
  • I really enjoy coming to work everyday (in 5 reviews)

  • Love the transparency, teamwork, and fun work environment (in 8 reviews)

Cons
  • We're growing incredibly quickly which leads to some growing pains (in 7 reviews)

  • No cons - best place I have worked in my career (in 3 reviews)

More Pros and Cons

  1. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time

    Pros

    Nice & talented people who are passionate about the company's mission. Strong collaboration between teams and managers/direct reports. Awesome perks + office.

    Cons

    None at all so far.

    Advice to Management

    Keep up the good work :)


  2. "Incredible place to work, great people to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Current Employee - Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time (More than 5 years)

    Pros

    - Wonderful, smart people
    - Technology focused
    - Accessibility to management
    - Remote work flexibility
    - Massively transparent culture

    Cons

    We're growing incredibly quickly which leads to some growing pains.

  3. "Great people and transparency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time

    Pros

    SeatGeek has your classic startup benefits (food, beer, pingpong, no dress code) but what really makes it stand out is the people. Everyone here is extremely talented, and also very willing to teach. This can be a bit intimidating at first - being around so many super smart people - but I can't think of a single place that allows you to learn so much across so many fields. SeatGeek is also extremely transparent throughout the company, which is refreshing compared to many other industries.

    Cons

    Once in a while the La Croix runs out.

    Advice to Management

    Keep the hiring standards as high as they have been.


  4. "Best Company I've Ever Worked For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Specialist in New York, NY
    Current Employee - Customer Experience Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time (Less than a year)

    Pros

    Benefits are outstanding, fun work environment, incredible coworkers, annual work retreat is amazing, upending the ticket industry to get more people to enjoy live entertainment!

    Cons

    Sometimes the free beer runs out for a day or two


  5. "Best Interview / Onboarding Experience I've had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Android Engineer in New York, NY
    Current Employee - Android Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time (Less than a year)

    Pros

    The interview process was amazing and very transparent. I always knew what to expect and was always kept in the loop about what was coming up. I felt very prepared for all of my interviews and each step made me more and more excited to hopefully join the team. Fortunately it worked out and since starting here that same sort of care and attention has continued during my first few months. The onboarding process was great, and I was able to start being effective on my team very quickly. I never felt like I didn't know what was going on and had clear expectations for my role. I look forward to what's to come and am so glad I joined the team!

    Cons

    Honestly can't think of any... Office is great, people are great, everything is super transparent, and the work is fun and challenging.


  6. "Great Workplace for that start-up Life in NYC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time

    Pros

    I am having a great time at SeatGeek, with many opportunities to get involved with the business outside my main area of responsibility. The company has a pretty tight-knit culture, and people are always willing to help. Great work-life balance, and the office itself is so well supplied you don't even need to leave. Many social events and plenty of interaction with senior management.

    Cons

    It can be a bit confusing when to use Slack vs. email vs. GitHub (for product issues). Certain people are very particular about how and when they are contacted for work related matters. Some prefer Slack instead of email, and some are pretty strict about sending non-urgent messages outside of working hours.

    Also, because of the tight-knit culture, it can be a little difficult to break in (this might depend on your own personality though, outgoing people shouldn't have much trouble).


  7. "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time (Less than a year)

    Pros

    - Fun place to work, cool office, lots of activities
    - People actually believe in the company mission and the live entertainment industry
    - Many opportunities to take ownership of things
    - Ultimate transparency

    Cons

    - Sometimes things are going back and forth, which resulted in some inefficiency, aka growing pains
    - Not so easy to communicate with engineers? (might be universal)
    - Actual compensations could be improved

    Advice to Management

    Keep the transparent policy and do our best to avoid bureaucracy

  8. "Working at SeatGeek is beyond amazing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time

    Pros

    I have nothing but great things to say about working at SeatGeek! SeatGeek facilitates a positive and encouraging work environment and they are super thoughtful about the employee needs and wants.

    Cons

    Honestly cannot think of one con!


  9. "Ambitious Company with Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time

    Pros

    Ambitious mission and driven team. Interesting engineering challenges paired with a dedication to a great customer experience.

    Great balance between various functions (engineering, business, customer experience, etc.). Feels like everyone is core to the company's goals.

    Accessible, communicative leadership.

    Cons

    Feels like we're frequently a couple hires short of the staffing we need. Probably a challenge of being in NYC instead of the Bay Area.


  10. "Super transparent, great work environment, exciting mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Current Employee - Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time (More than 3 years)

    Pros

    SeatGeek is an awesome place. Incredibly rare to have a startup that is this transparent. All employees are kept up to date on goals, financials, strategy, etc. Everyone working here is super smart and dedicated. Ticketing is such a monopolistic and old-school industry, that it is really exciting to be working at a *technology* company in this space.

    Cons

    We could definitely use more engineers. There are so many things we want to build, but are limited by our throughput. Hiring standards are really high, so it is hard to hire at the rate we would necessarily like to.

    Advice to Management

    Maintain as much transparency as possible as the company grows. Make sure we never lose sight of what got us to this place, which is a focus on providing the best consumer experience.


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