Secure-24 Reviews | Glassdoor

Secure-24 Reviews

15 reviews

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4.0
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Mike Jennings
7 Ratings

15 Employee Reviews

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Pros
  • Work/life balance is good for most but can be a challenge depending on the team and customers you are assigned (in 6 reviews)

  • Opportunities to learn about new technologies are unlimited (in 5 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Great work/life balance makes up for low base salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Analyst in Southfield, MI
    Current Employee - Help Desk Analyst in Southfield, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Secure-24 full-time (More than a year)

    Pros

    - They seem to hold people accountable for their actions, or inaction.
    - Lots of documentation on processes. Sometimes it's not the most up to date, but you can usually get the info you need from the ticketing system.
    - Full benefits, no cost
    - Mostly good people, the bad ones are filtered out.
    - Provide training if you're willing
    - When you're off the clock, you're off the clock.
    - Very flexible with vacation time

    Cons

    - Low base salary compared to other jobs
    - Some engineers are difficult to work with


  2. Helpful (1)

    "Cool work place with great opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IOC Analyst in Southfield, MI
    Current Employee - IOC Analyst in Southfield, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Secure-24 full-time (More than a year)

    Pros

    Free Benefits
    A lot of opportunities in other technical and non-technical fields
    Bonuses for technical certifications
    Paid training and Certification reimbursement
    Work Hard, Play Hard
    Open Door policy with management
    Company Outings

    Cons

    work-life balance is tough with varying hours
    company is going through changes at the moment and that is holding up some employee advancements
    pay rate is below normal compared to other companies


  3. "Great place to work at"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SAP Basis Administrator in Southfield, MI
    Current Employee - SAP Basis Administrator in Southfield, MI
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Secure-24 full-time (More than a year)

    Pros

    Very dynamic environment. One of the few places where employer fully pays for health care with no paycheck deduction. People are very profession and easy to work with.

    Cons

    Growing company, but not very planned.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Good Place to get Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Linux Engineer in Southfield, MI
    Current Employee - Linux Engineer in Southfield, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Secure-24 full-time (More than a year)

    Pros

    Lots of people get promoted and they do a lot of hang outs.

    Cons

    Constant changing of Priorities. There is not time to see project to completion, most of the time it has to be just good enough.
    No teaching, the most you can hope for is to sit next to someone smart and learn.

    Advice to Management

    The top doesn't know what we do but pretends to, you should learn better what we do.


  6. Helpful (1)

    "It's not just a job, it's an adventure, every day."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Southfield, MI
    Current Employee - Senior Engineer in Southfield, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Secure-24 full-time (More than a year)

    Pros

    Rapid growth company that allows me to improve my technical ability and learn at a pace I could not learn at my previous company. I get to work on a wide number of technologies and clients. Also, work with some of the most down to earth and fun people ever. This is nothing like a typical corporate environment. Very open and approachable managers and executives. Flexible work schedule.

    Cons

    Shifting priorities and lack of accountability on a few fronts (although that is improving). Long hours at times.

    Advice to Management

    Sometimes we should say no to some clients. Keep up the communication and great benefits.


  7. Helpful (1)

    "Overworked and underpaid, yet surprisingly happy and excited to come to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IOC Analyst in Southfield, MI
    Current Employee - IOC Analyst in Southfield, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Secure-24 full-time (More than a year)

    Pros

    Great benefits and culture! Awesome people to work with and great company overall!

    Cons

    Lack of planning and process, lack of communication.

    Advice to Management

    Communication, communication, communication. I do see a lot of potential but it seems like everything happens ad-hoc, there is a lack of planning and process across the company.


  8. Helpful (1)

    "Growing company with few growing pains."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Microsoft Engineer in Southfield, MI
    Current Employee - Microsoft Engineer in Southfield, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Secure-24 full-time (More than a year)

    Pros

    They have amazing insurance. Willing to work with you and continue your growth and training.

    Cons

    Pay is sub par in comparison to their competitors.


  9. Helpful (1)

    "Fast-growing company... great to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in Southfield, MI
    Current Intern - Intern in Southfield, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Secure-24 as an intern (Less than a year)

    Pros

    Very cool work atmosphere. Pool table, pinball, and foosball in the lunch room. Starbucks coffee for all. Unique company culture. Everyone I've had the pleasure of working with is friendly and helpful.

    Cons

    Because the company is moving and growing so quickly, there are some growing pains. As processes and standards are being set in place, the adjustment can be hard to get used to.


  10. Helpful (1)

    "My experience at Secure-24 has been phenomenal. Great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Southfield, MI
    Current Employee - Anonymous Employee in Southfield, MI
    Recommends
    Approves of CEO

    Pros

    The best attribute of Secure-24 are the people who work here. The company culture is phenomenal and everyone works as a unit to be nothing short of excellent. Secure-24 challenges you to be creative and think on your feet. The opportunity for growth both personally and career wise is outstanding.

    Cons

    Resources are scattered in different locations due to the rapid growth of the company. Soon, this will be a problem of the past as the move to the new location is almost finalized.

    Advice to Management

    Continue to hire the best talent in the market and remain true to customer satisfaction. This is the most important measurement for continued success.


  11. Helpful (2)

    "Great Benefits, Great Work/Life Balance, Offer much to learn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I worked at Secure-24 full-time (More than 3 years)

    Pros

    Company provides unlimited vacation, free healthcare for your family, and very flexible with your schedule, i.e, work from home, no clocking in/out, etc. Great company for entry level ppl to move up.

    Cons

    Not much room for movement for senior level positions. Management is lacking at multiple levels could improve. Frat house type of culture, if your looking for more professionalism, stay away. Suffers from a lot of favoritism among upper management.

    Advice to Management

    Slow the revolving door of management. Be more social to everyone you manage instead of certain individuals.


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