SecureLink (TX) Customer Success Manager Reviews | Glassdoor

SecureLink (TX) Customer Success Manager Reviews

Updated Mar 4, 2020

To filter reviews, or .
5.0
100%
Recommend to a Friend
100%
Approve of CEO
SecureLink (TX) CEO Joe Devine
Joe Devine
3 Ratings
  1. Helpful (4)

    "CSM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SecureLink (TX) full-time for less than a year

    Pros

    Culture is super inviting and welcoming. Everybody is super willing to help you learn and share knowledge. There are incredible benefits to working here and I am thankful for the opportunity.

    Cons

    There really are none that I can think of.

    Continue reading
    SecureLink (TX)2020-03-04

    SecureLink (TX) Response

    March 5, 2020VP of People

    First off, thanks for sharing your experience here! I'm glad to hear that you've felt so welcomed at SecureLink. That means we're all doing something right. Thanks for being here! - Lexi Jones, VP of People

    Continue reading
  2. Helpful (4)

    "Amazing Culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SecureLink (TX) full-time for less than a year

    Pros

    I love working at SecureLink because I'm able to make an impact. Employees are encouraged to voice their opinions and offer solutions to improves processes. The culture is incredible- truly work hard/play hard. Paid insurance premiums, huge HSA contributions, and free breakfast/lunch!

    Cons

    The only downside I would say is location, but all of the pros greatly outweigh this.

    SecureLink (TX)2019-09-09

    SecureLink (TX) Response

    September 10, 2019VP of People

    You said it - IMPACT! We can only get better if we’re all willing to SPEAK UP, OFFER SOLUTIONS, MAKE IT HAPPEN, and EMBRACE CHANGE. Thanks for sharing your experience. We're glad you're here! Lexi Jones, VP of People

    Continue reading
  3. Helpful (2)

    "Important Product, Great Culture, and Even Better People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SecureLink (TX) full-time for less than a year

    Pros

    I started at SecureLink a couple months ago and was very apprehensive about leaving my last employer, but it was DEFINITELY the right decision! Here are some of the highlights: •Comprehensive training program for both general information about the company and product, as well as job-specific training •Dog-friendly office •Incredible culture that exists because everybody has bought in. SecureLink is not one of those companies that claims to have a great culture but has one that is clearly forced and uncomfortable. The culture is real and is a factor in every aspect of the team. •Breakfast and lunch are provided and cooked fresh daily •Beautiful building owned by the company with only SecureLink employees inside •I repeat: Dog-Friendly Office!!

    Cons

    •Many reviews mention the commute - it's a ways from downtown, but a beautiful drive! I have one of the longer commutes in the company, but I actually love seeing the beautiful Texas Hill Country every day!

    Continue reading
    SecureLink (TX)2019-08-21

    SecureLink (TX) Response

    August 22, 2019VP of People

    I repeat: dog-friendly office! LOVE! It is pretty great. Thanks so much for sharing what sounds like a pretty great experience, but more importantly, thanks for sharing your advice. I couldn't agree more and I'm so glad to hear that regular All Hands and skip-level meetings are helping us all stay connected! Lexi Jones, VP of People

    Continue reading

Choose a different language and keep reading other reviews.

Found 3 reviews