Secureworks "work life balance" Reviews | Glassdoor

Secureworks Employee Reviews about "work life balance"

Updated Oct 3, 2019

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3.7
68%
Recommend to a Friend
75%
Approve of CEO
Secureworks President and CEO Mike Cote
Mike Cote
97 Ratings
Pros
Cons
  • "Many changes in upper management and premature go to market in sales before new service lines are ready(in 9 reviews)

  • "In the SOC there's very little trust due to the junior nature of the staff(in 8 reviews)

More Pros and Cons

Reviews about "work life balance"

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  1. "Great place to woek"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Developer 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Secureworks full-time for more than 10 years

    Pros

    Good work/life balance Remote working Flexibility with technology used.

    Cons

    Slower adoption of cutting edge technology but not non-existent

    Secureworks2019-09-18
  2. "Flexibility and work life balance are outstanding. Career growth is a challenge."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSM in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Secureworks full-time for more than 3 years

    Pros

    One of best companies out there for Work-Life balance. We’re expected to get our job done and then go spend time with our families. They also have a very flexible WFH policy which makes that balance even better. I’m also paid very well for doing a good job. This makes it easier to work hard.

    Cons

    Career Growth is difficult. This was one of the reasons I came to Secureworks but instead I’ve found it difficult to advance despite having many contacts in many parts of the organization. It seems that if a person doesn’t want/can’t be in sales then career growth is difficult to come by.

    Advice to Management

    Focus on the clients. Preventing churn is simple. Listen to the clients. Listen to understand (not just listen to respond)and then ensure that the issues are resolved.

    Secureworks2019-07-24
  3. "Interesting place, great people, great technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Secureworks full-time for less than a year

    Pros

    Cutting edge software, amongst the smartest people you'll find outside of Google, good work/life balance, good benefits (as part of Dell)

    Cons

    Secureworks seems to be in a bit of a transition period, moving from a services company to a more product focused company, this isn't without bumps.

    Advice to Management

    Laser focus on the product and the culture, along with continued support from the top will guide the company.

    Secureworks2019-05-29
  4. Helpful (1)

    "Strong engineering team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineering in Providence, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Secureworks full-time for more than 3 years

    Pros

    From a 3 year current engineering employee with experience at multiple startups and mid/large companies: * Seasoned engineering leaders in mgmt and architecture that value solutions over ego and results over panic. * Several different products to work on provide lateral team or technology opportunity. * Engineering mgmt focused on empowerment, so squads own development process plus production and ship quickly... using public and private clouds for development. * Flexible work life balance * Real ML and big data opportunities with extensive data sets and computing clusters. * Numerous skilled, long term employees willing to help you with problems or provide information

    Show More

    Cons

    * Since it's a security company, internal controls are significant, which can be a pain point for those not used to such a highly mature environment. * Extensively collaborative scrum/squad/agile teamwork means that team members have to proactively work with managers on development plans in order to identify opportunities to shine.

    Advice to Management

    * Continue recent initiatives to sharpen focus of strategic planning process and maximize feature design towards client value

    Secureworks2019-01-07
  5. "Great Work Environment and Work/Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Secureworks full-time for less than a year

    Pros

    -The ability to work from home. -Great Benefits (including discounts on computers). -Work/Life balance.

    Cons

    -unable to think of one.

    Advice to Management

    -Keep providing quarterly meetings and also give employees time to ask questions.

    Secureworks2018-12-12
  6. "Development Teams Undervalued"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Secureworks full-time

    Pros

    Strong work-from-home culture and work/life balance.

    Cons

    Management often more reactionary than proactionary. More and more offshoring, often involving bottom-of-the-barrel developers. Management sees little distinction between over- and under-performers.

    Advice to Management

    Value your top talent or you're going to keep losing more of it.

    Secureworks2018-11-05
  7. "Great Company, Awesome Culture, Good Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Security Engineer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Secureworks full-time for more than 3 years

    Pros

    The benefits are tied to Dell's, therefore you get amazing benefits--Truly. Pay is fair but not market leading by any means Culture is great Work / Life Balance is a priority to the company Multiple Teams to work in Not tied to one product or technology--Always something to learn!

    Cons

    No Stock Options, and No Employee Stock Purchase Plan Pay could be more Market Leading

    Advice to Management

    Offer Stock Options!!!

    Secureworks2018-08-22
  8. Helpful (2)

    "Hire Better People - Automate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Disapproves of CEO

    I worked at Secureworks full-time for more than 3 years

    Pros

    - Decent medical and dental benefits - Flexible environment - Work-life balance

    Cons

    - Culture is lacking - Some Execs and VPs have no clue about their org and how to run it - No vision or strategy - Good ole' boys club - If you are not a white male, you have very little chance in getting promoted to a senior leadership role. ( A great deal of disparity) - While they hiring minorities, they are only hired in lower level roles. - Limited to nonexistence of minority senior leadership -... Directors, Senior Consultants, VPs, Execs {maybe one} ( None in Sales or Finance or Product for example) - - It seems this company do not promote or recruit women of color in Director, Senior Consultant or above roles - Security company yet are truly behind as well as the tools to do the job.

    Show More

    Advice to Management

    Need to catch up with times. Update your tools, some of your leadership, and work environment/culture. Consolidate some of those organizations/teams (overlapping of work)

    Secureworks2018-04-10
  9. Helpful (1)

    "Trouble Keeping Up with the Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Secureworks full-time for more than 3 years

    Pros

    Some good managers Good company culture Believes in work-life balance

    Cons

    Not keeping up with other MSSPs Not listening to advice from cybersecurity experts who make suggestions

    Advice to Management

    Listen to your cyber experts.

    Secureworks2018-03-07
  10. Helpful (1)

    "Interesting Market, More Positives than Negatives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Providence, RI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Secureworks full-time

    Pros

    Work from home possible for tech employees. Charitable donation match. Work/life balance. Company loathes to fire anyone. Vacation and holidays generous, especially for senior and/or long-term employees.

    Cons

    Company loathes to fire anyone (a con as well). Benefits average at best. Hesitancy to retire old software architectures. The Counter-Threat Unit dominates the company. They are extremely competent, but so are other teams, and that competence often goes unnoticed and under-rewarded.

    Advice to Management

    Identify key employees across all organizations and handcuff them with long-term incentives.

    Secureworks2017-10-27
Found 25 reviews