Security Service Federal Credit Union Reviews

Updated Apr 19, 2020

To filter reviews, or .
3.5
60%
Recommend to a Friend
69%
Approve of CEO
Security Service Federal Credit Union President and CEO Jim Laffoon (no image)
Jim Laffoon
19 Ratings
Pros
Cons
More Pros and Cons
  1. "Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Database Administrator in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Security Service Federal Credit Union full-time for more than a year

    Pros

    Good Pay, Good Benefits, Great Leadership

    Cons

    Lots of active on-call time

  2. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Member Relationship Officer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Security Service Federal Credit Union full-time for more than a year

    Pros

    Its one giant family. You feel noticed and appreciated.

    Cons

    Its customer service, so you feel with people who are difficult


  3. "Focus on fair Compensation"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Banking Center Manager 
    Doesn't Recommend
    Positive Outlook

    I worked at Security Service Federal Credit Union full-time for more than 5 years

    Pros

    Great CEO but middle management has a lot to be desired

    Cons

    No bonus structure, just more responsibilities

    Continue reading
  4. "Pay"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Member Relationship Officer 
    Approves of CEO

    I have been working at Security Service Federal Credit Union full-time for more than 5 years

    Pros

    Great company with great benefits. Management is amazing.

    Cons

    Your annual pay increase is determined on your sales goals.

    Continue reading
  5. "A place that feels like family"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in El Paso, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Security Service Federal Credit Union full-time for more than a year

    Pros

    A great environment with a great atmosphere

    Cons

    it feels as if the company had a lot of early release available

    Continue reading
  6. "It had it's moments..."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Relations Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Security Service Federal Credit Union full-time for more than a year

    Pros

    Their vision, training programs are top notch, and great cohesion between all 3 states of the union.

    Cons

    Culture, micro managerial at some locations

    Continue reading
  7. "A Good Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager 

    I have been working at Security Service Federal Credit Union full-time

    Pros

    If you believe in their vision it is a great place.

    Cons

    Plan on working hard, long hours at times

  8. "Great work Enviroment"

    4.0
    Current Employee - Member Service Representative in Saint George, UT

    I have been working at Security Service Federal Credit Union part-time for less than a year

    Pros

    People at the branch is really kind and will help you learn all you need

    Cons

    I have been working there for less than a year, so far no cons.

  9. "Good Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Member Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Security Service Federal Credit Union full-time

    Pros

    Benefits, direct management support, transferability, work hours.

    Cons

    Constantly short staffed, overwhelming amount of work, sr management doesn’t understand how much in branch work there is, constant changes to policy and procedures lead to confusion and error.

    Continue reading
  10. Helpful (2)

    "REAL TALK"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - MRP 

    I have been working at Security Service Federal Credit Union part-time for more than 5 years

    Pros

    used to be a customer service based company

    Cons

    sales driven company now, does not care about the member anymore just pushing products

    Continue reading
Found 98 reviews