Sedgwick Claims Management Services Reviews | Glassdoor

Sedgwick Claims Management Services Reviews

Updated January 10, 2019
1,066 reviews

Filter

Filter


2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Sedgwick Claims Management Services President and CEO Dave North
Dave North
437 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Flexible (often they will let you work from home/ switch to a closer office/ work odd hours)" (in 49 reviews)

  • "I actually love working for Sedgwick Claims Management Services because it's diverse, team oriented, PTO and benefits" (in 48 reviews)

Cons
  • "There are times when it is hard to maintain a good work life balance but every industry has a peak season when the work gets tougher" (in 84 reviews)

  • "No work life balance, working 50" (in 42 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Assistant in Hunt Valley, MD
    Former Employee - Claims Assistant in Hunt Valley, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sedgwick Claims Management Services full-time (More than a year)

    Pros

    Great place to work; encourages continued education, great people, and nice benefits. Lots of PTO offered.

    Cons

    Claims assiants are not allowed to work from home.


  2. Helpful (1)

    "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Software Development Advisor in Columbus, OH
    Current Employee - IT Software Development Advisor in Columbus, OH
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Sedgwick Claims Management Services full-time (More than 5 years)

    Pros

    Good exposure to IT. High profile clients. Real challenges and amazing amount of opportunities available. Constant work churn let’s you get you the experience you need to advance.

    Cons

    Very few raises or merit based advancement. Very easy to get pigeonholed in one position. Have to have connections to get ahead.

    Advice to Management

    Fire under performers and reward based on performance. Hire constantly to get best talent. The talent pool is very static.

  3. "It Pays the Pills (ABG)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sedgwick Claims Management Services full-time

    Pros

    It Pays the bills, excellent benefits, PTO. Most days are easy going there is constant work and from time to time OT, great stepping stool to another company. Will test your ability to sink or swim so if your challenge motivated it is the best atmosphere for you.

    Cons

    Depending on your department, MASSIVE favoritism, friends supervising friends, if you aren't one of those friends you will quickly know as the friends of the supervisors will verbally inform you. Only the hiring HR is in house, the rest are in CA, TN or KY, that is the HR Personnel who process your paperwork not the interviewers or benefit assistant or the people who handing in house colleague complaints. It can take a year or more to deal with a problem coworker no matter the number of complaints or evidence. Little room for advancement but opportunities for lateral moves everywhere.

    Advice to Management

    Separate business and pleasure.


  4. "Great Company to work for... Up and coming"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Orlando, FL
    Current Employee - Project Coordinator in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sedgwick Claims Management Services full-time (More than a year)

    Pros

    Flexible, great work environment and benefits.

    Cons

    limited opportunities for advancement
    Company locations

    Advice to Management

    Increase pay rates


  5. "Good Company, Excellent Technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Manager
    Former Employee - Client Services Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sedgwick Claims Management Services full-time

    Pros

    Very customer focused with ability to deliver.

    Cons

    Only worked with a few clients


  6. "Bad Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Sedgwick Claims Management Services full-time

    Pros

    Good Benefits Package is Available

    Cons

    No employee support from leadership


  7. "Best for Under 25 and Option Limited"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intake Associate in Cincinnati, OH
    Former Employee - Intake Associate in Cincinnati, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Sedgwick Claims Management Services full-time (More than a year)

    Pros

    Desks that are ADA compliant

    Cons

    Aging, bigoted manager with those who quiver in fear under him, don't expect to get ahead unless you are well aware that you'll have to lick derriere aplenty.

    Advice to Management

    Involving CR and in house support in all activities will keep you from looking ignorant.

  8. "Work life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sedgwick Claims Management Services full-time (More than 5 years)

    Pros

    Lots of Pto time/Management does not talk down to you.

    Cons

    Work load is too high & need to switch 2 a 40hr work wk.Not able 2 use all pto time. Should allow ee to B paid at least 1 wk of PTO TIME!!


  9. "Claims Examiner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Sedgwick Claims Management Services full-time (More than a year)

    Pros

    Start time hours are good

    Cons

    Over worked stressfully have to work ahead to take time off

    Advice to Management

    Hire a vendor to Assist with claims change the process


  10. "Current Employee"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sedgwick Claims Management Services full-time

    Pros

    Sedgwick has opportunities for advancement, and provides ongoing training. They have generous PTO time even for new hires. Their attendance policy is strict; however, no more so than many other companies.

    Cons

    No cons at this time