Sedgwick Claims Management Services Reviews

Updated Aug 6, 2020

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2.7
39%
Recommend to a Friend
48%
Approve of CEO
Sedgwick Claims Management Services President and CEO Dave North
Dave North
550 Ratings
Pros
  • "Great pay, remote work available, laid back office with causal dress code, good benefits(in 96 reviews)

  • "Great benefits and thats really it(in 91 reviews)

Cons
More Pros and Cons
  1. Featured Review
    Helpful (1)

    "Great company - don’t let the reviews fool you."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Examiner 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sedgwick Claims Management Services full-time for more than 3 years

    Pros

    Amazing PTO package. Management truly cares about colleagues. Transparency is valued. Many of the reviews are written by colleagues clearly frustrated by current events. Sedgwick gives back what you put in. They value your input and will do what they can (within reason) to right a wrong. This is a claims job. For many it will come as a surprise that every claims job out there has a heavy work load that will leave you feeling “overworked and underpaid.” Perhaps it isn’t the company that is the problem - perhaps it is you, the colleague. If you are unhappy adjusting claims, it is not going to magically get better at another company. Find claims in a book of business that you enjoy, or perhaps it is time to start working towards moving into another area of insurance. Sedgwick is a business with clients to service. It has to make sacrifices just as everyone else is currently doing at the time of writing this review. That having been said, if you are a self-starter with a strong claims background and can adapt quickly, you will succeed with Sedgwick.

    Cons

    You will thrive more if you are a self-starter that catches on quickly.

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  2. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Sedgwick Claims Management Services full-time

    Pros

    Good team and open communication

    Cons

    always busy but no necessarily a negative


  3. "Pretty Good"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Eden Prairie, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sedgwick Claims Management Services full-time for less than a year

    Pros

    Good Experience, and time goes by fast

    Cons

    The pay is very low, and people can be rough

  4. "helping clinets with their claims"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center Representative in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sedgwick Claims Management Services full-time for more than a year

    Pros

    Good pto and health benefits

    Cons

    None do your job and you are ok

  5. "Review of working at Sedgwick"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telephonic Nurse Case Manager in Dublin, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sedgwick Claims Management Services part-time for more than 10 years

    Pros

    Worked at home in telephonic nurse case manager job. Independent in job duties. Good IT support

    Cons

    Revenue for nurse case manager was high. Billed for time spent on claims and clients. The company did not adjust revenue goal of out of office for vacation and holidays

  6. "TEAM LEAD"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sedgwick Claims Management Services full-time for more than 3 years

    Pros

    Good technology and well oiled machine

    Cons

    Senior management unwilling to listen to ideas for improving company backed by metrics

  7. Helpful (2)

    "Great training, micro-management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - ADA Accommodations Consultant 

    I have been working at Sedgwick Claims Management Services full-time for less than a year

    Pros

    Great training program that takes you through most of the process

    Cons

    Prepared to be micromanaged, not a very interesting or fun place to work

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  8. "Not a bad place, as long as you have a good manager"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sedgwick Claims Management Services full-time for more than 10 years

    Pros

    Dedicated colleagues that will help each other; Number of PTO days; executive management does seem to care about all colleagues.

    Cons

    If you’re manager isn’t good/doesn’t know how to work with personality types different from their own, there is no room for growth and little or no mentoring.

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  9. "Good company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Nash, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sedgwick Claims Management Services full-time for more than a year

    Pros

    Great PTO with decent benefits

    Cons

    No flexibility and no part time available

  10. Helpful (2)

    "Heavy workload"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Disability Representative in Cedar Rapids, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sedgwick Claims Management Services full-time for more than a year

    Pros

    Casual dress, Telecommunicator, nice office, flexible work schedule

    Cons

    Heavy workload, stressful, cost of parking, is high, understaffed, under appreciated

    Continue reading
Found 1352 reviews