Sedgwick Claims Management Services Reviews

Updated Jun 3, 2020

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2.6
37%
Recommend to a Friend
48%
Approve of CEO
Sedgwick Claims Management Services President and CEO Dave North
Dave North
539 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review
    Helpful (14)

    "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sedgwick Property Claims 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sedgwick Claims Management Services full-time for more than 3 years

    Pros

    Growing company with strong strategic focus and leadership. The "Caring Counts" culture is real and encouraged. Loving it!

    Cons

    IT enhancements can be a bit slow. Understandable with the consistent acquisitions and integrations, but is an area of needed improvement.

    Continue reading
    Sedgwick Claims Management Services2019-07-22
  2. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sedgwick Claims Management Services full-time

    Pros

    PTO, work at home, advancement opportunities

    Cons

    No sick time, work life balance isn’t good

    Sedgwick Claims Management Services2020-02-15
  3. "Great Company if you are Flexible and have a Great Work Ethic"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Representative in Memphis, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sedgwick Claims Management Services full-time for more than a year

    Pros

    Awesome Benefits Package as far as medical, dental, and PTO with paid holidays.

    Cons

    None--I had a positive experience.

    Continue reading
    Sedgwick Claims Management Services2020-06-03
  4. "Sedgwick"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Leave of Absence Coordinator in Dubuque, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sedgwick Claims Management Services full-time for more than a year

    Pros

    Work from home, supervisors, templates

    Cons

    Little direction, not enough training

    Sedgwick Claims Management Services2020-06-01
  5. "Work."

    3.0
    Current Employee - Manager 

    I have been working at Sedgwick Claims Management Services full-time

    Pros

    Work from home, benefits and paid time off.

    Cons

    Work can be intensive at times.

    Sedgwick Claims Management Services2020-05-31
  6. Helpful (1)

    "Like the job, work load high"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Case Management 

    I have been working at Sedgwick Claims Management Services full-time

    Pros

    This company does not micromanage wgmgich is great. Has good benefits, PTO. Able to work from home.

    Cons

    Work Load! The work load is very difficult. High case loads. Put in a 12 hr day easy. Raises are pitiful. There is no cost of living raise at all.

    Continue reading
    Sedgwick Claims Management Services2020-05-28
  7. "Your experience will depend on which office you work for and your attitude"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Center Representative in Columbus, OH
    Recommends
    Positive Outlook

    I worked at Sedgwick Claims Management Services full-time for more than a year

    Pros

    The training provided was fantastic compared to other call center jobs I have worked. Benefits and pay were decent compared to other jobs of a similar nature. Overall the work was simple after getting into the groove of things (about 2 months after working).

    Cons

    As with most call centers you will deal with upset customers. Some of the people they hire are very questionable and have attitude problems which can make the job frustrating.

    Sedgwick Claims Management Services2020-05-28
  8. Helpful (2)

    "60 hour weeks are the norm here"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sedgwick Claims Management Services full-time

    Pros

    - Generous PTO - Able to work remote

    Cons

    - Not compensated fairly - No career growth - Upper management expects you to work after hours

    Sedgwick Claims Management Services2020-05-18
  9. "Update"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sedgwick Claims Management Services full-time for more than a year

    Pros

    Benefits start day one and you work from home.

    Cons

    The company does not care about your health, work life balance, etc....

    Sedgwick Claims Management Services2020-06-03
  10. "Run Away!!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Claims Examiner in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Sedgwick Claims Management Services full-time for more than 10 years

    Pros

    Absolutly no pros with this company!

    Cons

    Caring counts is just a catch pharse! They had raises budgeted and are using Covid-19 as an excuse not to give them and on top of that they are no longer contributing to 401k. They overload you with claims and unreasonable expectations. They have rightfuly earned the reputation they have in the industry which is that they are a Bad employer!!!!

    Continue reading
    Sedgwick Claims Management Services2020-06-03
Found 1327 reviews