Sedgwick Claims Management Services Reviews | Glassdoor

Sedgwick Claims Management Services Reviews

Updated March 27, 2017
720 reviews

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Full-time Part-time

720 Employee Reviews

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Pros
  • I love that we can work from home (in 32 reviews)

  • Great benefits and competitive pay are a couple of the high points of working for Sedgwick (in 63 reviews)

Cons
  • Work life balance is not what it could be (in 52 reviews)

  • No empathy towards employees when something unexpected in their life happens, No work life balance (in 29 reviews)

More Pros and Cons

  1. "LOA Coordinator"

    Star Star Star Star Star
    Former Employee - Leave of Absence Coordinator in Coralville, IA
    Former Employee - Leave of Absence Coordinator in Coralville, IA

    I worked at Sedgwick Claims Management Services full-time (More than a year)

    Pros

    Great benefits and co workers

    Cons

    At the time a bit disorganized.

    Advice to Management

    Listen to your employees more.


  2. Helpful (4)

    "Claims Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative
    Current Employee - Claims Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sedgwick Claims Management Services full-time (More than a year)

    Pros

    Decent benefits, good PTO program. This position is great to make connections with a diverse group of professionals. They provide mentors and a good training program to give new employees a solid foundation. Some have complained about management, but I haven't had that experience at all. Really chill and easy people to talk to. They love to answer your questions. Then again, I tend to stay out of office politics.

    Cons

    I'm doing claims examiner work as a claims rep, but not being paid like a claims examiner. That's my ONLY knock on this company.

    Advice to Management

    Pay more money. Its really as simple as that. You cant be the worlds largest TPA and pay the lowest in the industry.


  3. "Claims Liability Examiner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Examiner in King of Prussia, PA
    Current Employee - Claims Examiner in King of Prussia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Sedgwick Claims Management Services full-time (More than a year)

    Pros

    A lot of time off

    Cons

    Work load is overwhelming and management does not communicate or look to resolve staffing issues


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  5. Helpful (2)

    "Terrible company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Specialist in West Hills, CA
    Current Employee - Claims Specialist in West Hills, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Sedgwick Claims Management Services full-time (More than 5 years)

    Pros

    Not many that I can think of.

    Cons

    Management that has no clue how to manage people. Co-workers that spend more time passing work off to others rather than trying to help out. Too many co-workers that go out on disability leave on a constant basis.

    Advice to Management

    Get a clue and look at the people you have in charge of your offices. Most of them have no idea how to manage people.


  6. "High expectations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sedgwick Claims Management Services full-time

    Pros

    Great benefits and competitive pay are a couple of the high points of working for Sedgwick. Remote work is also sometimes an option.

    Cons

    Work life balance is not what it could be. Taking time off is encouraged, but it can be a challenge to take more than a few days off without feeling the pain once you return to your desk.

    Advice to Management

    Continue leading the market in pay and benefits. Consider adding more employees to the payroll to allow a more reasonable expectation about time off work.


  7. "Bendndnndjs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The benefit at this company is good. The claim count on a desk can be good if dedicated, but normally rise to farely high numbers if not dedicated. The PTO is also good.

    Cons

    Upper level management to mid-level manage does not really communicate anything. You would be lucky to have 1 team meeting per year and will not know who your supervisor is at certain times.

    Advice to Management

    They need to become more transparent and communicate what is happening in the local office. Having at minimum monthly team meetings would definitely be good.


  8. "Good PTO, lower salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    PTO started at five weeks

    Cons

    lower salary compared to industry


  9. Helpful (1)

    "IT Specialist"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Time off, location, 401k, good vision and dental coverage

    Cons

    High deductible medical insurance plans

    Advice to Management

    Promote on ability and not friendship


  10. "Claims Examiner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Examiner in Virginia Beach, VA
    Current Employee - Claims Examiner in Virginia Beach, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sedgwick Claims Management Services full-time (More than a year)

    Pros

    flexibility , location, pay

    Cons

    chaotic, lack of direction, reactive


  11. "If you have then take, if not...look elsewhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Sedgwick Claims Management Services full-time

    Pros

    PTO days and some the the people

    Cons

    Management, underpaid and overworked, no work life balance, favoritism, and untrustworthiness



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