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Sedgwick

Engaged Employer

Sedgwick

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Sedgwick Employee Reviews about "management"

Updated Aug 14, 2022

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Found 674 of over 2,702 reviews

3.1
49%
Recommend to a Friend
61%
Approve of CEO
Sedgwick CEO Mike Arbour
Mike Arbour
384 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "Poor management and very underpaid(in 183 reviews)
  • "Low pay for working in a language that is not widely used.(in 159 reviews)
  • "No work life balance at all(in 116 reviews)
  • "no training (your first couple of days is spent in front of the computer for 'training')(in 116 reviews)
  • "salary is low and no much improve space(in 61 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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Reviews about "management"

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  1. 1.0
    Former Employee

    Not young and good looking? Don't bother applying. This job will hold no future for you.

    Oct 23, 2012 - Claims in Aurora, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    401K, PTO time, health benefits, education and some very nice co-workers

    Cons

    Upper management is out of touch. Much of middle management in the claims department is rude and only follows rules that they choose to follow. Qualified employees are burdened with extra work while the younger ones 'party' with management after work and later get promoted. One manager openly admitted that they had no clear idea of what the function of the department they were promoted to manage was. Adjusters are expected to carry a very high file count. It is so high that you end up putting out fires and not properly working the files which is not what the customers are paying for. Working late is the norm for those who know what they are doing. It is easier than training new people. As one prior review stated, it is not unusual to see employees crying in the office. After the merger, some people were offered promotions in lieu of layoffs, if they were willing to take a pay cut. Wow - there's a deal! Some people were laid off with no explanation while others were laid off the same day that the jobs they were being laid off from were posted on line.

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    7 people found this review helpful
  2. 1.0
    Former Employee, less than 1 year

    Poor working conditions/high stress/Extreme micromanagement

    Apr 27, 2018 - SCR in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    PTO bank starting out but can't use till 61st day of hire

    Cons

    Extreme micromanagement poor work/life balance poor training Favoritism High stress High employee turnover Poor time management This company has shady practices; from the team leads to management; very unprofessional operations; very high turnover

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    5 people found this review helpful
  3. 2.0
    Current Employee, more than 3 years

    Use this job to gain experience and move on quickly!

    Jun 1, 2014 - Claims Examiner II in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This is the best computer system in the industry. The pay is okay for starting without much experience. The coworkers are excellent. Office is conveniently located. Full time it is 37.75 hours per week.

    Cons

    Management plays favorites and if you are not on the list you will be cut from employment quickly. there are practically no men working in this office whatsoever. There are no chances for advancement unless you are willing to relocate to another state. Human Resources is a joke as everything and everyone is geared to support management and there is NO support for the employee. let me say that again NO support for the employee they will always rule against you in all facets of work from your opinion to how the claim should be handled versus the account. Human Resources is never on your side. If there is a complaint against you if it is full you are looked at as you are wrong. They lead you in with a work balance life but that is not the case. Be prepared it to work at least 60 hours a week and probably log on from home to maintain your caseload. There are no bonuses. No Christmas bonuses. Performance bonuses are pathetic. Can you imagine working all year and getting a 25 cent increase?! most of management is ignorant to how claims should be handled. They have no clue what it takes to get the job done. They are not trying to learn what it takes to get the job done. They're only goal is to appease the account. Very typical for a TPA. Once business is lost or an account is lost be prepared for layoffs immediately! The people they put in charge are never the most knowledgeable but the ones who will do whatever their manager says to do without question. there is always a lot of office gossip going around. The women working there are very messy and petty.

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