Sedgwick Employee Reviews about "work load"

Updated Nov 29, 2021

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Found 92 of over 2,514 reviews

3.1
49%
Recommend to a Friend
62%
Approve of CEO
Sedgwick CEO Mike Arbour
Mike Arbour
332 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "Poor management and very underpaid(in 161 reviews)
  • "Low pay for working in a language that is not widely used.(in 143 reviews)
  • "No work life balance at all(in 107 reviews)
  • "no training (your first couple of days is spent in front of the computer for 'training')(in 104 reviews)
  • "Low salary and over worked .(in 57 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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Reviews about "work load"

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  1. 5.0
    Former Employee

    Good Company

    Sep 17, 2021 - Claims Adjuster in Baltimore, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great local management. Co-workers are great

    Cons

    Work load is too much

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  2. 3.0
    Current Employee, more than 1 year

    NA

    Nov 29, 2021 - Office Administrative Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good workplace. friendly employees and team leads.

    Cons

    No work from home support. too much work load and constant calls done and receving calls.

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  3. 3.0
    Current Employee

    Decent way to get experience

    Nov 29, 2021 - Insurance Adjuster in Plano, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    No micromanaging. Lots of pto

    Cons

    HR is hard to reach and the work load can get to be too much

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  4. 2.0
    Current Employee, less than 1 year

    Sedgwick Claims Examiner

    Nov 16, 2021 - Claims Examiner 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work, great pay, flexibility.

    Cons

    Heavy work load, lack of training when coming onboard, supervisor cares more about meeting metrics than your success in the role, no connection to the team.

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    4 people found this review helpful
  5. 1.0
    Current Employee, less than 1 year

    Too much for Too little

    Oct 29, 2021 - Tier-1 Support in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    PTO, day 1 insurance, Work From Home.

    Cons

    Work load is absolutely too much. Within the first 3 hours of the day you will get somewhere between 15-25 calls that you will need to assist with. If you work more efficiently, the more calls and work you have to do. I realized I could just stretch time out in certain things and it made my workflow easier, which shouldn't be the proper way to work. Sedgwick's whole system of operations for Tier 1 needs to be vastly overhauled, as the first time I took calls I was only to do intake calls, but there's no queue for that. The mentors had me and my class of 90+ people just "transfer" calls back into the queue for someone else to pick up, which was one of the 90 of us. The clients kept remarking how they had been through that transfer process multiple times. Pay is also way too low for the actual work we do. I used to do management work and it was far less while I received more money. It shouldn't have to be more work for less money.

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    5 people found this review helpful
  6. 5.0
    Former Employee, more than 3 years

    Love working there

    Aug 6, 2021 - Claims Representative in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company embraces diversity and individuality. People are treat like one big family

    Cons

    Work load is sometimes overwhelming

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  7. 4.0
    Current Employee, less than 1 year

    Job

    Jul 29, 2021 - Claims Examiner 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lite load easier work for the money. Managers were very nice and professional. Good place overall

    Cons

    Pay is among the least in the industry however work load as an adjuster is lighter for sure

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  8. 4.0
    Current Employee, less than 1 year

    Great company, ample room for growth, generous PTO/benefits

    Jul 25, 2021 - Disability Claims Representative in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great PTO, numerous clients within Sedgwick to gain experience at, ample amount of room for growth, understanding leadership regarding overtime, work life balance- 7.5 hour days

    Cons

    Work load depending on the client can be overwhelming, understaffed at times, underpaid for amount of work done (slightly underpaid compared to competition)

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  9. 2.0
    Current Employee, more than 3 years

    Meh, not the worst but definitely not the best

    Jul 31, 2021 - Claims Representative in Long Beach, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    PTO is nice; 401k is decent; my colleagues are nice

    Cons

    Annual raise is pretty much an insult; lack of training; work load and expectations are sky high; work life balance is non existant

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    1 person found this review helpful
  10. 2.0
    Current Employee, more than 5 years

    Claims examiner

    Jul 26, 2021 - Claims Examiner in Pleasanton, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits are good. Good amount of pto

    Cons

    Work load is not manageable

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    1 person found this review helpful
Viewing 1 - 10 of 92 Reviews

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