Sedgwick Employee Reviews about "work load"
Updated Nov 29, 2021
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Top Review Highlights by Sentiment
- "no training (your first couple of days is spent in front of the computer for 'training')" (in 104 reviews)
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Reviews about "work load"
Return to all Reviews- Former Employee★★★★★
Pros
Great local management. Co-workers are great
Cons
Work load is too much
- Current Employee, more than 1 year★★★★★
Pros
Good workplace. friendly employees and team leads.
Cons
No work from home support. too much work load and constant calls done and receving calls.
Continue reading - Current Employee★★★★★
Pros
No micromanaging. Lots of pto
Cons
HR is hard to reach and the work load can get to be too much
- Current Employee, less than 1 year★★★★★
Pros
Remote work, great pay, flexibility.
Cons
Heavy work load, lack of training when coming onboard, supervisor cares more about meeting metrics than your success in the role, no connection to the team.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
PTO, day 1 insurance, Work From Home.
Cons
Work load is absolutely too much. Within the first 3 hours of the day you will get somewhere between 15-25 calls that you will need to assist with. If you work more efficiently, the more calls and work you have to do. I realized I could just stretch time out in certain things and it made my workflow easier, which shouldn't be the proper way to work. Sedgwick's whole system of operations for Tier 1 needs to be vastly overhauled, as the first time I took calls I was only to do intake calls, but there's no queue for that. The mentors had me and my class of 90+ people just "transfer" calls back into the queue for someone else to pick up, which was one of the 90 of us. The clients kept remarking how they had been through that transfer process multiple times. Pay is also way too low for the actual work we do. I used to do management work and it was far less while I received more money. It shouldn't have to be more work for less money.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Company embraces diversity and individuality. People are treat like one big family
Cons
Work load is sometimes overwhelming
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Lite load easier work for the money. Managers were very nice and professional. Good place overall
Cons
Pay is among the least in the industry however work load as an adjuster is lighter for sure
- Current Employee, less than 1 year★★★★★
Pros
Great PTO, numerous clients within Sedgwick to gain experience at, ample amount of room for growth, understanding leadership regarding overtime, work life balance- 7.5 hour days
Cons
Work load depending on the client can be overwhelming, understaffed at times, underpaid for amount of work done (slightly underpaid compared to competition)
- Current Employee, more than 3 years★★★★★
Pros
PTO is nice; 401k is decent; my colleagues are nice
Cons
Annual raise is pretty much an insult; lack of training; work load and expectations are sky high; work life balance is non existant
Continue reading - Current Employee, more than 5 years★★★★★
Pros
Benefits are good. Good amount of pto
Cons
Work load is not manageable
Continue reading
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