See's Candies Reviews | Glassdoor

See's Candies Reviews

Updated April 18, 2017
145 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
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Brad Kinstler
61 Ratings

145 Employee Reviews

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Pros
  • I get to give people free candy all day and the only way to do a bad job is by not having customer service skills (in 15 reviews)

  • It is a great seasonal job with good pay (in 14 reviews)

Cons
  • Not sure if they will be needing many full time workers (in 5 reviews)

  • Even though it was part time, some days work was a bit slow (in 5 reviews)

More Pros and Cons

  1. "store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Milwaukee, WI
    Former Employee - Manager in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at See's Candies full-time (More than 5 years)

    Pros

    Best place I Have ever worked, good insurance, they care about their employees.

    Cons

    They have busy times during the holidays, Valentines, Easter, and Christmas. If you can't take the stress and fast pace do not apply.


  2. "Seasonal Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Torrance, CA
    Former Employee - Seasonal Sales Associate in Torrance, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at See's Candies (Less than a year)

    Pros

    Friendly environment. Everybody worries about themselves.

    Cons

    Constantly having to watch the pull dates/rotation of candy

    Advice to Management

    Allow women to wear the men's uniform while stocking


  3. Helpful (1)

    "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Costa Mesa, CA
    Current Employee - Sales Associate in Costa Mesa, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at See's Candies part-time (Less than a year)

    Pros

    The customers, decent entry level pay.

    Cons

    Management overworks associates. Breaks tend to be ignored. Training is minimal. You are made to sink or swim on your own. Rules vary according to which member of management staff is on duty. Pressure to up sale every customer, which is unpleasant for them.

    Advice to Management

    Train and positively reinforce your associates to minimize turnover.


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  5. "Great place and people"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Daly City, CA
    Former Employee - Anonymous Employee in Daly City, CA
    Recommends

    I worked at See's Candies part-time (Less than a year)

    Pros

    Learned a lot and met some great people.

    Cons

    Even though it was part time, some days work was a bit slow


  6. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in River Edge, NJ
    Former Employee - Anonymous Employee in River Edge, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at See's Candies part-time (Less than a year)

    Pros

    All the free candy you can possibly eat!

    Cons

    Holidays can be slightly hectic.

    Advice to Management

    Continue being the best candy store!


  7. "Great part time job for students"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Corona del Mar, CA
    Former Employee - Seasonal Sales Associate in Corona del Mar, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at See's Candies part-time (Less than a year)

    Pros

    -flexible hours
    -you get to eat loads of free chocolate
    -fun work environment
    -friendly coworkers
    -low stress job
    -easy to learn

    Cons

    -uniform is uncomfortable
    -some guests can get very impatient during holidays and will take it out on you
    -very busy during holidays

    Advice to Management

    None. I really enjoyed my experience working here


  8. Helpful (1)

    "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Costmer Service, Cashier, Packer/Stocker in Inglewood, CA
    Former Employee - Costmer Service, Cashier, Packer/Stocker in Inglewood, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at See's Candies part-time

    Pros

    See's candy is a friendly, devoted , hardworking environment to work at.

    Cons

    Unfortunately I'm not getting enough hours I need I get to work twice a week if lucky and Ive been told I'll probably be working only for seasonal , so I am stronglyotivated into finding another job as well .


  9. Helpful (1)

    "very busy seasonal worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Worker in Glendora, CA
    Former Employee - Seasonal Worker in Glendora, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at See's Candies part-time (Less than a year)

    Pros

    discounts on some products
    friendly coworkers
    always perfect temperature in the store
    manager was super helpful and supportive, leading by example

    Cons

    on your feet the entire time, only one chair in the back room to sit for your 10 min. break
    constant bending and sometimes the customers were really rude, but always smile
    if you have bad memory, don't apply, you will need to be able to recall a bunch of candy by site and name to be able to describe to customers
    manual registers, no scanners

    Advice to Management

    I would only suggest that they decide to upgrade to registers that can scan the barcodes on products in the store for quicker checkout.


  10. Helpful (2)

    "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Assistant Manager in Los Angeles, CA
    Current Employee - Assistant Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at See's Candies full-time (More than 8 years)

    Pros

    The management salary is significantly higher than the average pay rate in retail. I started at $9.35/hr as a seasonal employee and now make $20.00/hr. If you are an honest and hard worker then the company recognizes that and promotes from within.

    The health benefits are truly wonderful. To be covered from head to toe is something I do not take for granted.

    If you like to be a busy bee and have your shifts fly by then this is a great place to work. It can even be fun depending on who you're working with.

    All you can eat chocolate but honestly, who needs all those extra calories anyway.

    Cons

    Upper management has no idea how difficult in shop management roles are. We are expected to run the store, answer emails in a timely matter, fax important paperwork, train new employees, focus on superb customer service, count inventory, work until midnight on Christmas eve, come back to work at 4:30am the day after Christmas, ETC. ETC. ETC. Their standards are insanely high and impractical for certain situations. Want to fix that? Visit your shops and ask your managers how things are running. Take our advice if we offer different options.

    And on top of it all, we have to bow down and kiss the feet of every single person who walks through our doors. This company has taken the saying "The customer is always right" to a whole different level of squashing our dignity and self respect as hard workers. In a nutshell, the company will always back up the customers word against their own employees. This is never ever a good idea for running a happy business.

    If a customer wants to sample 10 pieces of chocolate (that's roughly $10) and then walk out without making a purchase, I am expected to happily oblige. Even though we are pushed and encouraged to make our sales goal, alongside that I also have to hand over our product for free without making the customer "feel uncomfortable" for not buying anything.
    If you want us to make our sales goal, I guarantee that limiting samples would take care of that.
    What people don't understand is that the more we don't make our sales goal, the less hours we are given for our employees. So in a sense, when handing out free chocolate we are sacrificing more hours which equals more money on our paychecks. We are essentially paying for those greedy customers.

    It was fun and dandy to offer unlimited samples when this company was brand new but now that this name is so wildly well known, I think it's time to offer strictly one piece of candy of their choice. Anything more should be charged as we are lacking on sales thanks to this method of horrible people taking advantage. And yes, people take advantage on an HOURLY basis.

    * If you don't like people walking all over you, this is not the job for you. Because if I am not always wearing a BIG warm smile, I am always at risk of a customer complaint which could result in a corporate write up.

    Advice to Management

    See what is written in my Cons section for details. I have a lot to share and would love to sit down with upper management to provide valid alternatives for happier and more successful retail shops.


  11. "Clerk"

    Star Star Star Star Star
    Former Employee - Seasonal Sales Clerk in Long Beach, CA
    Former Employee - Seasonal Sales Clerk in Long Beach, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at See's Candies part-time (More than 5 years)

    Pros

    I got a job at See's as a seasonal employee. They continued to ask me back for 5 years! I stopped working there due to getting a full time job but I would definitely work there again!!

    Cons

    I don't have anything negative to say about the company. :)


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