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Select Medical Reviews

Updated January 16, 2018
75 reviews

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3.0
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Select Medical CEO and Director Robert A. Ortenzio
Robert A. Ortenzio
20 Ratings

75 Employee Reviews

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Pros
  • Learned a lot while working there and enjoyed my coworkers (in 8 reviews)

  • Nice staff, room to grow, good pay, small (in 13 reviews)

Cons
  • Patient care is literally dangerous (in 21 reviews)

  • There is a high turnover rate because they don't offer a competitive salary (in 20 reviews)

More Pros and Cons

  1. "Patient Account Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Select Medical full-time

    Pros

    Great benefits and company culture

    Cons

    Low pay and lack of opportunity for advancement


  2. "Pharmacist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacist in Dumont, NJ
    Former Employee - Pharmacist in Dumont, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It is nice place to work and good for professional growth. Overall good and not too much hectic schedules and overall good

    Cons

    Nothing to mention special need more professional training and more flexible scheduled none none none none none none None nothing else

    Advice to Management

    None

  3. "State of Healthcare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Select Medical full-time (More than 3 years)

    Pros

    Co workers were great.

    Cons

    All salary, raises, etc come from corporate office.

    Advice to Management

    Allow states to work on Salary structure as avg rates for healthcare workers varies across the country.


  4. "PT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Select Medical full-time

    Pros

    good people, good location, good staff, decent sized clinic

    Cons

    poor management, overworked, poor compensation

    Advice to Management

    listen to your people


  5. "Okay place to start."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Supportive co-workers and immediate supervisor. Decent benefits for full time employees.

    Cons

    Upper management completely out of touch. They seem to have forgotten about actually serving needs of the patients.


  6. Helpful (10)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Select Medical full-time (More than 8 years)

    Pros

    PTO (but only for management and corporate campus employees), independence and freedom to work (but only comes with certain positions)

    Cons

    Lack of direction and support from senior management, salary, lack of incentives or motivation, too many focus groups with little to no outcomes or implementation, no feeling of being part of a team or contributions toward goals

    Advice to Management

    First and foremost, I learned a great deal professionally from SPECIFIC leaders at Select Medical. Overall my several years of dedicated employment were not horrifying. But, I quickly saw the disadvantages when being exposed to non-corporate campus employees. When I refer to non-corporate employees, these are simply those employees who do not work at the corporate headquarters located in Mechancisburg, PA.
     Select Medical prides itself on being one of the nation’s largest healthcare providers and expert patient care. With this pride comes the Select Medical Way – merely the missions and values. No big revelation because almost all organizations have them. There are some areas of needed focus and revision from the executives and higher level leaders in order to truly live up to the Select Medical Way. However, I suppose when one makes a certain salary a year and reported bonuses are five and six figures if not greater, your priorities can change. How can high level and market specific leaders achieve greater revenue, increase their patient volume and search for more acquisitions, partnerships and ventures – drive the staff to work hard and set goals but offer nothing in return for their hard work and dedication. This is where one realizes the Select Medical Way is not authentic. The truth behind The Select Medical Way is simple, the proposed slogan should be…”More work with no incentives and very little pay, this is the real Select Medical Way.”
    Overall the lack of empathy, advancement, incentives and the feeling of being part of a team or contributing caused me to no longer focus on supporting goals set forth by Select Medical leaders. Why continue employment and invest time and efforts with this company when I was treated as a cow in a large herd? Feelings like this spawned the venture of a new career search and path.
    I made the right decision to leave Select Medical. This has been validated in many ways – NOT ONE current leader reached out to me about my resignation but they all were aware of it. I was constantly informed of how valued I was, but was this just a lie? I suppose I was truly not worth retaining in the end and my several years of dedicated leadership, team building and achieving goals were not fruitful enough. I didn’t even receive a return phone call from Human Resources regarding a question I had upon my upcoming departure. I also did not receive any form of exit interview or packet from Select Medical. This all is goes back to my point of not living up to the 2011 rebranding and adoption of the Select Medical Way.
    Areas of suggested review and revisions:

    · Tuition assistance is a ludicrous, $1,000 per calendar year but had to return 2 years of service.
    · After several years of receiving a bonus, it came as surprise during a performance review that bonuses were being taken away and just simply added to a base salary.
    · No advancement or growth outside of the corporate campus; if one is lucky; they may receive a title change.
    · Hourly employees who do not work at the corporate campus do not receive paid holidays; one must use their accrued PTO.
    · Merit increases were comical, up to 2% but not guaranteed, especially if you receive a promotion or merit increase within the year.
    · Non-corporate employees do not receive a paid day off to attend the annual Hersheypark day. There was no equivalent to those working outside of the corporate campus.
    · High turnover - this may be an industry norm, but at Select Medical it is due to lack of training and investment in employees – felt like cattle corrals at times; the new employee naturally wants to stop or turnaround to ask questions, but they are forced to go with the flow and being pressured to not disrupt the trainer or management. This often left the employee hanging without proper understanding, but still expected to achieve goals such as collections, reducing adjustments, accurate verification of benefits and eligibility, high arrival rates and many more. For these non-corporate campus new hires, there is no formal training process or manual, just checklists of who reviewed what with that individual.
    · Lack of support and direction from leaders, both direct and indirect.
    · Travel bans preventing appropriate methods of training and coverage. But higher level leaders were constantly traveling and gathering to discuss the Select Medical Way and its agenda and outlook.


  7. "Full time staff therapist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Select Medical full-time (More than a year)

    Pros

    no weekends, good con-ed programs,

    Cons

    no individual productivity incentive, clinic productivity goals seem unattainable,

  8. Helpful (1)

    "Clinical Liaison"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Select Medical full-time

    Pros

    Friendly staff and physicians.
    Nice facility.

    Cons

    High management turnover.
    some unrealistic expectations.

    Advice to Management

    Try and keep people in their positions by providing on going training and support.


  9. Helpful (1)

    "Good place to start but don't waste a lot of time here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst in Mechanicsburg, PA
    Former Employee - Programmer Analyst in Mechanicsburg, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Select Medical full-time (More than 3 years)

    Pros

    Work-life balance is good, 40 hours a week is the norm

    Cons

    Below-market pay for individual contributors (even including the 8-10% bonus that everyone gets every year) while executive management gets millions in stock bonuses; technology is outdated; no incentives to excel as promotions are several years apart and salary is not adjusted outside of annual reviews

    Advice to Management

    Get rid of the rubber-stamped yearly bonus and pay a competitive salary for your technical people.

    Promote as positions open up and as your people do good work instead of promoting every six months once someone has been doing a mediocre job in the same position for 3 years.

    Invest in your technology. AS400s and RPG reports have no place in modern company.


  10. "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Charge RN
    Current Employee - Charge RN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Select Medical full-time (More than 10 years)

    Pros

    12 hr shifts are great. Pay scale is better than most.

    Cons

    Do not acknowledge seniority. Benefits could be better.

    Advice to Management

    Need to appreciate long term staff more.


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