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Select Portfolio Servicing Reviews

Updated May 7, 2021

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2.6
35%
Recommend to a Friend
54%
Approve of CEO
Select Portfolio Servicing CEO Tim O'Brien (no image)
Tim O'Brien
122 Ratings
Pros
  • "Good pay, Multiple shifts, Decent benefits(in 22 reviews)

  • "Upward mobility, decent pay, somewhat flexible hours(in 16 reviews)

  • Cons
  • "SPS likes to act like it is grown up(in 16 reviews)

  • "The bonus structure puts team mates against each other(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 5 years

      Good Pay

      Aug 11, 2020 - FC Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome vacation time and advancement opportunities.

      Cons

      The bonus structure made people become overly competitive

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    2. 3.0
      Current Employee

      Old Fashioned

      May 7, 2021 - Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent benefits and job security when market is down.

      Cons

      Very old fashioned culture. Software they use is very outdated.

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    3. 4.0
      Current Employee, more than 10 years

      Stable Business, Invested in your future

      Apr 29, 2021 - Vice President in Salt Lake City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work hard, and you will be rewarded.

      Cons

      You will have to work hard

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    4. 4.0
      Former Employee

      not too bad

      May 4, 2021 - Analyst in West Valley, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great hours, holidays and weekends off

      Cons

      some of the management was just a pain

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    5. 4.0
      Former Employee, more than 3 years

      Good Work

      Mar 13, 2021 - Investor Reporting in Salt Lake City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good health care and incentives. Average pay Good Management

      Cons

      Management in the Foreclosure department is the worst. The Supervisor's in that department mostly don't know a thing about what they are doing. There is no organization, not even sure that some of the Supervisor's are qualified to be a supervisor. If you are wanting to apply for this company, skip this department. Management only favors people they like and will only promote the people they like. It doesn't matter if they are the worst and slack the most in the team.

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    6. 3.0
      Current Employee, less than 1 year

      I expected more

      Sep 1, 2020 - CUSTOMER CARE EXPERT in West Valley City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of the supervisors care about your success Pay is good Benefits are good CEO is really cool guy and a great leader, but the rest of the way down it gets to be that there are too many bosses and everyone is out for themselves.

      Cons

      Terrible communication in upper management Tools they want you to use are incomplete however they look down on using experience as a resource Its hit or miss with the supervisors, some of them have your back some of them will throw you to the wolves Systems and resources will just simply not work from time to time Unless you are hired into the role you want, you have to be really good at customer care before you can transfer to another department. Even if its not a good fit for your skill set Work environment is very liberalized. Makes it difficult to build any real friendships or comraderie there unless you are of like mind Not good for anyone who is focused on customer service and providing a great and fun experience for their customers. This is 100% a debt collecting job with highlights of assisting customers get out of foreclosure.

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    7. 2.0
      Former Employee, more than 5 years

      This is not the place.

      Apr 7, 2021 - Loan Resolution Consultant in Salt Lake City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Compensation is better than other places. That's about it.

      Cons

      Management is mediocre at best. Very stressful and no real opportunities for growth unless you are a favorite.

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    8. 4.0
      Current Employee

      Analyst

      Mar 10, 2021 - Loan Boarding in West Valley City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The culture is pretty fun on my team. It’s flexible and relaxed.

      Cons

      The pay is not as good as others

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    9. 4.0
      Current Employee, more than 3 years

      Mostly Good Company

      Feb 16, 2021 - Investor Reporting Analyst II in Salt Lake City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with, starting pay pretty decent, average benefits.

      Cons

      Communication is lacking, departments do not work well with each other, promotions are hard to get (typically waiting over a year to get one once the process starts)

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    10. 4.0
      Current Employee, more than 1 year

      Good Company

      Mar 5, 2021 - Customer Service Representative in Jacksonville, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nice place to start career in mortgage industry

      Cons

      very inconsistent with policies and procedures

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    Viewing 1 - 10 of 220 Reviews

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