Select Portfolio Servicing Reviews | Glassdoor

Select Portfolio Servicing Reviews

Updated June 7, 2017
126 reviews

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Full-time Part-time

126 Employee Reviews

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Pros
  • Decent company, good pay with okay benefits (in 9 reviews)

  • easy commute nice people and decent pay (in 9 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Salt Lake City, UT
    Former Employee - Analyst in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    you won't find a fancy gym or a ping pong table here but if you are motivated to work than it's not a bad place.

    Cons

    salary aid alimony allocation allotment annuity apportionment
    bequest.
    bite.
    bounty
    commission
    contribution
    cut
    endowment
    fee
    fellowship
    gift
    grant
    honorarium
    inheritance
    interest
    legacy
    lot
    measure
    part
    pay
    pension
    piece
    portion
    prize
    quantity
    quota
    ration
    recompense
    remittance
    salary
    scholarship

    Advice to Management

    increase salary,


  2. "Overall all, good place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chain of Title Specialist in West Valley City, UT
    Former Employee - Chain of Title Specialist in West Valley City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Select Portfolio Servicing full-time (More than 3 years)

    Pros

    Good benefits, great company facility and location, great resources available to promote learning and productivity. Supportive management.

    Cons

    Very little opportunity for advancement and to earn better pay. It took me more than three years of very, very hard work to finally be promoted and make a decent wage.

    Advice to Management

    The managers that I had later on in my career at SPS were wonderful. However, I had prior managers who were very negative and micromanagers and created a lot of low employee moral. Management needs to train its managers to be more positive and to acknowledge employees who perform really well.

  3. "It was good but had its flaws"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advocate in Jacksonville, FL
    Former Employee - Customer Advocate in Jacksonville, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Select Portfolio Servicing full-time (More than a year)

    Pros

    The money and stability, however it gets boring and changes way too much

    Cons

    Management never kept promises. Would manipulate to get us to do favors like completing work for someone who called out. Micro management

    Advice to Management

    Stand by your word. Stop using favoritism.


  4. "Bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Select Portfolio Servicing full-time (More than 3 years)

    Pros

    Pay is comparable to most jobs

    Cons

    Favortism management doesnt listen HR is useless!!! Dont give out your ideas managememt steals and takes credit to make themselves look netter ams smarter.

    Advice to Management

    Clean house and listen to your people


  5. "From bad to worse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Processor II in West Valley City, UT
    Former Employee - Loan Processor II in West Valley City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Select Portfolio Servicing full-time (More than 3 years)

    Pros

    The starting pay is ok. The building is new and nice. Some of the people are pretty cool. They have a good amount of PTO and vacation time available.

    Cons

    The management sucks. They are super strict and micro managing . You are just a number the insurance sucks . Nothing is kept confidential. Employees do not matter to management. Pay raises suck and are rare. Hiring process is extremely long.

    Advice to Management

    Get your shiz together


  6. "employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Late Stage in West Valley City, UT
    Current Employee - Late Stage in West Valley City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Select Portfolio Servicing full-time (More than 8 years)

    Pros

    Great environment, solid company, good benefits, mortgage industry updates/training throughout! Thankful for well paying job to support my family and reminds me constantly of how fortunate I am.

    Cons

    Must be able to multitask, learn and stay on top of compliance changes!

    Advice to Management

    More help, floor coverage questions.


  7. "Sps"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Document Control in Salt Lake City, UT
    Former Employee - Document Control in Salt Lake City, UT
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Select Portfolio Servicing full-time

    Pros

    It's a job. Has competitive salary.

    Cons

    Hated it. Tried and tried to advance in my three years, but nobody would even follow through with me to have a meeting, as they kept promising. Management is awful.

    Advice to Management

    Listen to your employees. Train your employeesemployees. Follow through and consider new ideas.

  8. "Feedback"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Select Portfolio Servicing full-time (More than 3 years)

    Pros

    Not much at this point with all the changes

    Cons

    Management is unapproachable , bonus is being cut, pto changes are incovinent at this point concentrations is more about the company benefits from employees


  9. "Customer Advocacy Rep II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advocacy Representative II in Jacksonville, FL
    Former Employee - Customer Advocacy Representative II in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Select Portfolio Servicing (Less than a year)

    Pros

    Being able to go above and beyond to help the customers.

    Cons

    Be honest with the employees about the the overall experience of the customer and the work load.

    Advice to Management

    More Training in all departments.


  10. Helpful (7)

    "The worst company I've EVER worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bankruptcy Specialist Il in Salt Lake City, UT
    Former Employee - Bankruptcy Specialist Il in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Select Portfolio Servicing (More than 3 years)

    Pros

    You get a paycheck every two weeks...

    Cons

    Pretty much everything else... I frankly cannot begin to comprehend how these people are still in business after all the lawsuits they keep throwing money at. If certain agencies really knew what goes on "behind closed doors" this place would be shut down for good the next day. Management is a tremendous joke, they are extremely unprofessional and nasty to their employees. I was personally cursed at by the so called "manager" from the bankruptcy department on several occasions. Their policies and procedures are changed constantly to accommodate their unfair demands and sometimes without notice to their employees. There is zero respect for the employee, you are seen as an ant in a colony and when you stand up to them you end up in the chopping block. Good riddance!!!!!!

    Advice to Management

    Get a life!!!!! Treat employees and customers like people not idiots or slaves. Your turnover is so ridiculous that if you're still in business in 5 years you'll need to outsource ALL of your operations to India because here in the USA no one will want to work for you.


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